Case Study Analysis Narrative Essay Example
Case Study Analysis Narrative Essay Example

Case Study Analysis Narrative Essay Example

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  • Pages: 5 (1181 words)
  • Published: October 14, 2018
  • Type: Case Study
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In this case study, Carl Robins, the new ABC Campus recruiter, is already encountering a range of challenges in her work. In her short time with the organization, Carl has successfully recruited 15 candidates to work under operation supervisor Monica Carrolls. However, Carl is now tasked with conducting an orientation for the new trainees, and she is feeling unprepared for the program. With less than 15 days until the scheduled orientation date, Carl must take swift and appropriate action to ensure smooth and timely proceedings. Throughout this case study, Carl is confronted with a variety of situations that call for numerous decisions, some of which may seem trivial while others carry significant implications for the organization's future and Carl's own personal and professional life.

The decisions he makes will greatly impact others, especially the 15 new trainees

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and the Operations manager. It is therefore crucial for Carl to make better decisions and choose wisely. To do so, he must be aware of the complexities involved in his decisions and actions. This awareness will ensure a coherent and conscious process that leads to improved decisions and actions (Bateman & Snell, 2007; Stair et al., 2006). In this particular case, Carl was tasked with recruiting and preparing 15 new trainees for employment at ABC Inc. His responsibilities included hiring, training, and evaluating the candidates to ensure they can start working by July.

Carl Robin had to prepare for a hiring and organize an orientation on 15th June. However, he realized that preparations for the orientation were behind schedule after 30th May. He also discovered incomplete application forms, missing transcripts, and no drug screening tests. Furthermore, he only had thre

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spoiled manuals and the room he planned to use was already booked by another department. In summary, Carl Robin lacked the necessary training manuals and venue for the orientation. Despite having over two months to prepare, he found himself ill-equipped for the task just two weeks before the scheduled time.

Carl was given less than two weeks to prepare for the June 15th orientation due to his procrastination and lack of advance work. His inexperience and disorganization, coupled with his short tenure of under six months at the company, can be blamed for his failures. It is clear that he did not receive proper training upon joining, as he was unaware of his duties, responsibilities, and performance criteria. The ABC's personnel office is responsible for this lack of training on the company's hiring process. This highlights a general deficiency in new recruit training within the company, similar to Carl's situation. Carl Robins must address several key issues by May 15th: completing all 15 files, ensuring fully completed application forms with attached transcripts, and securing a venue for the training.

Before the scheduled date for the orientation on 15th May, it is necessary for Carl to ensure that the trainees have completed a drug test. Additionally, the orientation materials and manuals need to be prepared and available for use during the orientation. Carl has two weeks to address these issues, and with proper planning and coordination, there is sufficient time to resolve them. During this process, Carl should remain open to new and creative ideas, utilizing techniques such as brainstorming (Bateman & Snell, 2007) to make important decisions.

When generating alternatives, Carl should consider the goals and objectives he

needs to achieve (Stair et al., 2006). By June 15th, Carl must have everything sorted for the orientation, including preparing the manuals and securing a venue. This alternative is the most effective and practical. Carl cannot afford to fail in his first task, as it may impact his new job. Alternatively, Carl should explain the situation to Carrolls, the Operations Supervisor, and discuss the possibility of not meeting the deadline as promised. However, this option should only be chosen if Carl is unable to complete the task within the remaining two weeks. Otherwise, Carl should rectify his mistakes and ensure everything is ready without implicating anyone.

At times, there may be multiple equally appropriate alternatives or combinations of alternatives (Bateman ; Snell, 2007). Carl has the option to ensure that the trainees are prepared for the orientation by June 15th within his authority and also inform and involve the relevant parties, such as the human resources department and the Operations Supervisor. When possible, Carl should carefully explore alternatives and choose the best solution. Once the optimal alternative is identified, every effort should be made to implement the decision (Stair et al., 2006).

From the discussed alternatives, Carl needs to select a course of action as a short-term solution. The first alternative is the best solution proposed for this complex problem, but it requires a more systematic approach to resolve it amicably.

With proper planning and coordination, Carl can manage to prepare for the orientation within the remaining period.

In order to implement this proposed solution effectively, thorough planning, preparation, and mobilization of resources and time are required. Firstly, Carl must ensure that all trainees' records, including their applications and

transcripts, are complete. Secondly, he needs to arrange for the mandatory drug screening of the trainees. Additionally, Carl should acquire complete orientation manuals and any other necessary materials and paperwork for the training sessions.After dealing with urgent matters, Carl should prioritize finding a suitable facility for the training. If he had already reserved a facility, he should seek assistance from the responsible person. If he overlooked this issue, he must quickly locate an alternative facility before it becomes too late.In the long term, it is clear from the analysis of this case that Carl did not receive adequate training upon joining ABC Inc. This highlights the importance of providing proper training for employees in order for them to fulfill their duties and responsibilities effectively.

Proper guidance should have been provided to Carl or any new employee on the criteria for performing their duties. It is essential for new employees to undergo training to learn about the company's processes, enabling them to understand how tasks are conducted and acquire the necessary knowledge (Gitman ; McDaniel, 2008). Therefore, the company should be prepared and equipped to train new recruits effectively, preventing a recurrence of similar situations. This will ensure that new employees have the skills and knowledge required for productive job performance (Gitman ; McDaniel, 2008). The training should focus on gaining job knowledge, enhancing performance, reducing errors, and achieving positive organizational outcomes (Sims, 2001). It is important for Carl to ensure the implementation of the chosen alternative or decision made as part of the decision-making process.

The implementation of a decision requires proper planning, preparation, and mobilization of necessary resources and time (Fandt et al., 2007). After implementing

the alternative, the final step involves evaluating the effectiveness of the chosen alternative. This includes ensuring that all trainees' records, such as applications and transcripts, are complete; conducting mandatory drug screening; preparing orientation manuals; and securing the venue for the event. It is important for Carl to objectively observe the impact of his decision. The success of his decisions will be determined by their ability to effectively address the discrepancy between the actual and preferred state of affairs (Fandt et al., 2007).

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