BUSI-1301 Foundations of Business Ch. 9-10 – Flashcards
Unlock all answers in this set
Unlock answersquestion
Fred Saunders receives $50,000 a year as a manager. This type of compensation is called
answer
salary.
question
A manager who believes that employee motivation depends on how much we want something and on how likely we think we are to get it is using
answer
Vroom's expectancy theory.
question
Nathan discovers that his mortgage company's employees are working very slowly because they are afraid that, if they finish the loans they are currently processing, they will run out of work and lose their jobs. Nathan's employees are
answer
soldiering.
question
What happens to a problem-solving team after the assigned problem has been tackled?
answer
The team is disbanded.
question
When Mary Smith accepted a position with Xerox Corporation in San Francisco, she knew little about what to expect. However, all her fears soon dissolved. One week before she began, she received a thorough orientation to the company, was introduced to her co-workers, was invited to lunch daily, and was encouraged to join a company-sponsored employees' club. Xerox seems to be satisfying Mary's ____ needs.
answer
social
question
For employee empowerment to work effectively, management must be involved and must perform all of the following functions except
answer
retain top-down management controls.
question
Usually, the human resources department administers a(n) ____ program to introduce new employees to the organization.
answer
orientation
question
Dunn ; Company wants to use a training method to help managers understand and cope with employees' problems. What method would you suggest?
answer
Role-playing
question
Universal Dynamics Corporation recently was awarded a $150,000 federal contract. Thus, the government requires the corporation to engage in affirmative action related to
answer
recruitment and selection.
question
If the Colgate-Palmolive Company were to develop a replacement chart, the chart would show
answer
key personnel along with possible replacements within the firm.
question
At an architectural firm, all employees except administrative staff are allowed to work whatever hours they choose from Monday through Saturday between 7 a.m. and 10 p.m., as long as they put in forty hours per week. This plan is called
answer
flextime.
question
The Age Discrimination in Employment Act of 1967 and its amended version in 1986 apply directly to
answer
discrimination based on age
question
Lisa loves her work and feels that she is well recognized by her peers and superiors for the work that she does. These motivation factors are ____ for Lisa.
answer
satisfiers
question
The hierarchy of human needs was developed by
answer
Maslow.
question
As a human resources specialist, you were asked to briefly summarize the disadvantages of using internal recruiting. You have started your report by stating, "The main disadvantage of internal recruiting is that
answer
promotion leaves another position to be filled."
question
After informing his employer that he had cancer, Maury was abruptly fired. The federal legislation that prohibits discrimination against qualified individuals with disabilities is
answer
the Americans with Disabilities Act.
question
Critics of comparable worth argue that
answer
the market has determined the worth of certain female-dominated jobs.
question
A sense of belonging is a characteristic of which need level?
answer
Social
question
All of the following are accurate statements about the expectancy theory except that
answer
it is easy to apply.
question
Over the years, EnterBank management has successfully used the process of preparing managers and other professionals to assume increased responsibility in present and future positions. This practice is referred to as
answer
management development
question
A large manufacturing company has found that younger employees tend to have fewer medical problems than workers over 40. Therefore, management decided to hire only workers under 40 to reduce company health insurance costs. This is illegal under the
answer
Age Discrimination in Employment Act.
question
If you were a manager who made sure that rewards were distributed to your employees fairly based on their performance and that each employee clearly understood the basis for his or her own pay, you would be using
answer
equity theory.
question
Employee stock ownership plans (ESOPs) provide considerable employee incentive and increase employee involvement.
answer
Age Discrimination in Employment Act.
question
Frederick W. Taylor's research led to the emergence of scientific management, which is defined as
answer
the application of scientific principles to the management of work and workers.
question
Lois walked into ABC Company to pick up an application for a secretarial job. When she asked about the duties and working conditions, the busy receptionist handed her a document that gave her a clear picture of the position. The receptionist gave Lois a job
answer
description.
question
One advantage of part-time work is that it usually provides the same benefits that full-time employees receive.
answer
False
question
The process of preparing managers and other professionals to assume increased responsibility in present and future positions is called employee training.
answer
False
question
In human resources management, job evaluation means that managers evaluate each employee on how well he or she is performing assigned tasks.
answer
False
question
The equity theory of motivation contends that people are motivated first to achieve and then by the desire to be rewarded in direct proportion to their contributions.
answer
True
question
Generally, human resources management is a responsibility shared by line managers and
answer
HRM specialists
question
A skills inventory is a computerized list of all the skills a prospective employee needs to fill a position.
answer
False
question
Job analysis is the systematic procedure for studying jobs to determine expected levels of productivity.
answer
False
question
Part-time work and job sharing provide flexibility but at the expense of reduced benefits compared to full-time employment.
answer
True
question
The development phase of human resources management consists of two important activities: (1) training and development (2) and
answer
appraising performance.
question
The Employee Retirement Income Security Act passed in 1974 requires firms to provide a retirement plan for their employees.
answer
False
question
Paul wanted to know about the skills and experience needed to qualify for a management position with JCPenney. Thus, he called and asked the personnel specialist to send him a job
answer
description.
question
The results of an evaluation should be discussed with an employee soon after the evaluation is completed.
answer
True
question
Attrition is a method of reducing the size of the workforce by permitting people who are within a few years of retirement to retire early with full benefits.
answer
False
question
Job specification is a systematic procedure for studying jobs to determine their various elements and requirements.
answer
False
question
Maslow's theory explains how to motivate people with money.
answer
False
question
Because today's employees are better educated, they want greater flexibility and independence, competitive compensation, and a better quality of life.
answer
True
question
Because today's employees are better educated, they want greater flexibility and independence, competitive compensation, and a better quality of life.
answer
True
question
Because today's employees are better educated, they want greater flexibility and independence, competitive compensation, and a better quality of life.
answer
True
