Autocratic and Militaristic Style Essay Example

their subordinates if they are involved in the decision making process. Another problem resulting from this style of management is poor formal communication in C;A bank. Communication is the "interchange of ideas, facts and emotions by two or more by the use of words, letters and symbols. (Source: University of Leicester, 2600 Management, People and organisation Module 1 Unit 1).

It is also the flow of information and meaning from a sender to the receiver. Due to the nature of the vertical hierarchy, the flow of communication is too long, leading to information overload and 'noise' (i. e. barriers to communications)Technology is one of the most important factors that contribute to the development of present day successful organisations. Technological changes have been related to modernisation of society through profit making and economic growth in the form of the development of new products and services. In C&A bank the type of technology used is Information Technology (IT).

Richrad L. Daft defined IT as the "hardware, software, telecommunication, database management, and other technologies used to store, process, and distribute information. " Some available information technologies which are presently used at the bank are telephones, facsimile, computer systems, software applications, internet, air conditions, generators, Wide Area Network (WAN), Local Area Network (LAN), and Uninterrupted Power Supply (UPS). They way IT is conceived will influence the way its impact on an organisation is analyse. The approach of technology can be classified as technology deterministic (i.

e. technology determines what occurs in an organisation) or technology choice (i. e. a lot of choices are available in introducing IT) The implementation and installation of a Wide Area Network (WAN), Globus Banking Software electronic mails,

internet and intranet services is to achieve one of the banks goals: "to apply information and communication to drive the bank's effectively and efficiency. " Consequently, technological change in C&A was as result of management decisions-making based on the goals and objectives of the bank.

Hence technology deterministic approach or the principle that, technology is a force that limits choices about the way in which work is organised and how organisations are structured do not hold in all situations. The strategic use if IT provide key information to employees helping them make better decisions and continuously finding ways to improve customer services. It helps to break communication barriers through the use of e-mails and intranet services and create a sense of team spirit that is essential for learning, change, and growth.

Sharing and retrieving of information by employees is more flexible; thus confirming Zubof (1988) theory of IT being informate. Wide range of reports from the Globus banking system has improved decision making by mangers efficiency and effectively. Despite the modern and flexible IT platform of the bank, there are few impediments such as: (1) Job deskilling of some of the departments making work monotonous and offering little challenge; and (2) inadequate training of management information system department.