Marketing C4-6 – Flashcards
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T/F George purchased a new hair dryer. However, the hair dryer sparked and the coil caught fire. He felt that the product was dangerous to use. In this case, George should voice his concerns to the Federal Trade Commission.
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False
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T/F Demographic characteristics are strongly related to consumer buying behavior in the marketplace.
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True
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T/F Component lifestyles decrease the complexity of consumers' buying habits.
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False
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T/F A person's purchasing power is usually referred to as disposable income.
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False
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T/F Component lifestyle refers to choosing products and services that conform to traditional stereotypes.
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False
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T/F Age is the primary determinant of the person's earning potential.
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False
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T/F Teens command negligible amount of buying power.
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False
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T/F Global competition is decreasing with increase in population.
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False
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T/F The management of a firm has utmost control over the competitive environment confronting it.
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False
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T/F An inflation is defined as occurring when the gross domestic product falls for two consecutive quarters.
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False
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T/F Demography is one of the controllable variables in the external environment.
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False
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T/F Unlike television, social media enable firms to create conversations with customers and establish meaningful connections.
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True
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T/F Demographic characteristics are strongly related to consumer buying behavior in the marketplace.
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True
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T/F A mobile moment is the point in time at which a customer pulls out a mobile device to get immediate access to the information that he or she wants.
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True
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T/F The locally dominant Spanish-speaking Hispanic community is referred to as the primal 45-Latino society.
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True
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T/F Asian Americans, who represent only six percent of the U.S. population, have the lowest average family income of all groups.
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False
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T/F The younger Millennials will create a significant amount of economic growth in the U.S.
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True
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global marketing
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targets markets throughout world
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global vision
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recognizing and reacting to international marketing opportunities, using effective strategies, and being aware of threats from foreign competitors in all markets.
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GDP (gross domestic product)
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the total market value of all final goods and services produced in a country for a given period of time.
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outsourcing
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sending U.S. jobs abroad
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inshoring
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returning production jobs to the United States (product designers, marketing researchers, logistics experts, manufacturers all in close proximity so they can work quickly as a team)
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multinational corporation
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a company that is heavily engaged in international trade, beyond exporting and importing. (moves resources, goods, services, and skills across national boundaries without regard to the headquarters country)
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capital intensive
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using more capital (equipment) than labor in the production process
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global marketing standardization
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production of uniform products that can be sold the same way all over the world.
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multi domestic strategy
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when multinational firms enable individual subsidiaries to compete individually in domestic markets (how multinational firms use strategic business units)
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mercosur
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largest Latin American trade agreement, "an agreement to stimulate international trade." includes: Argentina Bolivia Brazil Chile Colombia Ecuador Paraguay Peru Uruguay Venezuela
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Uruguay Round
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a trade agreement to dramatically lower trade barriers worldwide; *created WTO (world trade organization)
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WTO World Trade Organization
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trade agreement that replaced the old GATT
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GATT (General Agreement on Tariffs and Trade)
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trade agreement that contained loopholes enabling countries to avoid trade-barrier reduction agreements.
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NAFTA (North American Free Trade Agreement)
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trade agreement between Canada, US, and Mexico that created the world's then-largest free trade zone
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CAFTA-DR (Dominican Republic Central America Free Trade Agreement)
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trade agreement from 2005 that includes: Costa Rica Dominican Republic El Salvador Guatemala Honduras Nicaragua US
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EU (European Union)
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a free trade zone encompassing 28 European countries
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World Bank
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international bank that offers low-interest loans, advice, and information to developing nations
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IMF (International Monetary Fund)
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international organization that acts as a lender of last resort, it provides loans to troubled nations and also works to promote trade through financial cooperation
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G-20 (Group of Twenty)
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forum of international organization that promotes discussion between industrial and emerging-market countries on key issues related to global economic stability.
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exporting
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selling domestically produced products to buyers in other countries
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buyer for export
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an intermediary int he global market that assumes all ownership risks and sells globally for its own account
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export broker
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an intermediary who plays traditional broker's role by bringing buyer and seller together
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export agent
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an intermediary who acts like a manufacturer's agent for exporter; the export agent lies int eh foreign market
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licensing
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legal process where a licensor allows another firm to use its manufacturing process, trademarks, patents, trade secrets, and other knowledge.
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contract manufacturing
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private label manufacturing by a foreign company
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joint venture
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when a domestic firm buys part of a foreign company or joins with a foreign company to create a new entity.
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direct foreign investment
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active ownership of a foreign company or of overseas manufacturing or marketing facilities
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exchange rate
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price of one country's currency in terms of another country's
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floating exchange rates
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system in which prices of different currencies move up and down based on the demand for and the supply of each currency
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dumping
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sale of an exported product at a price lower than that charged for the same of a like product in the "home" market of the exporter
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countertrade
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a form of trade in which all or part of the payment for goods or services is in the form of other goods or services.
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T/F Since Facebook, YouTube, and other social media are popular around the world, firms both large and small have embraced social media marketing.
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True
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T/F Opening an e-commerce site on the Internet makes it difficult for a company to gain recognition in the international marketplace.
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False
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T/F Firms that want to become involved in licensing or to become heavily involved in global marketing may engage in contract manufacturing.
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False
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T/F Average family incomes are higher in the more developed countries than in the less developed countries.
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True
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T/F In the context of distribution, ocean shipping is faster than airfreight.
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False
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T/F In the context of direct foreign investment, direct investors have the lowest potential reward and the lowest potential risk
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False
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T/F A multidomestic strategy occurs when multinational firms enable individual subsidiaries to compete independently in domestic markets.
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True
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T/F Caused by shifting birthrate trends, a demographic dividend often leads to rising labor costs.
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False
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T/F The four Ps of global marketing strategy are product, place, promotion, and price.
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False
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T/F The surge in global trade in recent years has added to strains and charges for all forms of transport.
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False
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T/F The final step in creating a marketing mix is developing a thorough understanding of the global target market.
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Fasle
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T/F When a company invests in a foreign firm and holds active ownership of the firm, then the company is said to be in a joint venture with the foreign firm.
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False
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T/F Firms that want to become involved in licensing or to become heavily involved in global marketing may engage in contract manufacturing.
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False
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T/F Caused by shifting birthrate trends, a demographic dividend often leads to rising labor costs.
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False
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T/F Of all the types of managers, managers of global social media campaigns are the ones who need not be aware of the cultures of the countries in which they operate.
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False