The analysis reveals that there is a growth in internet users and a positive economic trend. Despite the high industry entry, starting a web-based company with low capital costs is easy. There is moderate competition, with group buying and creation workshop attracting only a moderate number of players. The power of suppliers and buyers is also considered moderate.
The firm's objective is to increase active members and grow the customer base, aiming to have 300,000 registered customers by the end of 2000. The financial condition involves a start-up capital of 1 million and no investment in advertising per visitor. The marketing strategy is to achieve 300,000 registered members by the end of 2000.
The performance analysis shows a steady increase in website visitors and new members. From January 2000 to June 2000, the new member base increase
...d by 3.5 times from 2,469 to 8,662. The number of visitors also increased from 77,383 to 480,309, which is a six-fold increase.
However, there was a decrease in the number of times visitors viewed the pages on the website dropping from an average of 4.9 times per visitor to just 2.8 times per visitor.
The firm's strengths (SOOT) include a unique brand image, an average of 500,000 monthly visits high start-up capital and investor support. Workshop creation and group buying services provide unique assistance in purchasing rare imports and encouraging people to buy through group discounts. They also conduct effective marketing campaigns to increase positive word of mouth and member engagement. The opportunities in this field are due to the growing number of internet users willing to explore new purchasing methods.
However, there are weaknesse
such as channel conflicts, limitations in group buying solutions, and competition lowering profit margins. The various ways for consumers to make purchases can also pose challenges. After a successful launch strategy that generated interest, the website now faces a dilemma between focusing solely on group buying or expanding its offerings with less emphasis on low prices for consumers. The primary problem is deciding which path to take.
This problem is evident in Pauli's statement suggesting two alternative paths: either focusing purely on group buying or broadening the website's offerings with less emphasis on low pricing for consumers. The chosen strategy will have implications for profitability and long-term prospects.
One strategy is to prioritize increasing the value of group buying and offering discounted deals to members. This aims to meet the needs of more customers who were previously unable to access these offers due to limitations such as a small purchasing team. The main focus will be on strengthening the purchasing team to handle increased demands, even though there may be lower profit margins due to increased competition. It is important to note that most visitors come to clubs.com with the intention of saving money, as 86.9% are looking for savings.
Alternatively, another option is for the website to solely concentrate on providing an exclusive and creative workshop experience. As mentioned earlier, people are open to new service methods, and this alternative has higher profit margins compared to the previous one.
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