Which of the following is not a part of Philip Crosby’s philosophy of quality? – Q/A (Question and Answer)
Question
Which of the following is not a part of Philip Crosby’s philosophy of quality? – Q/A (Question and Answer)
Test Answer
a. Quality means conformance to requirements not elegance b. The only performance standard is Six Sigma c. There is no such thing as a quality problem d. The only performance measurement is the cost of quality, which is the expense of non-conformance
Answer:
B
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