The acceptable facts of business success Essay Example

Scot working as the Hong Kong Superintendent of the Peninsular and Oriental Steam Navigation Company, came up with the idea for the bank. He recognized the need for local banking services in both Hong Kong and along the China coast. In March 1865, he played a key role in establishing the bank.
HSBC bank is listed on several stock exchanges: New York, Paris, Hong Kong, Bermuda, and London. Approximately 220,000 shareholders from 124 countries and territories own shares of the bank.

The bank offers various financial services to over 100 million clients through four customer marketing strategies that operate for the group and global businesses.

OBJECTIVE OF THE PROJECT

The objective of this project cannot be overstated. It includes: understanding the business objectives of HSBC Bank and conducting an analysis on Human Resources management in HSBC Bank.

Perform a stakeholder analysis to evaluate the impact of HSBC's business objectives and its human resources. This analysis aims to understand the connection between the bank's Human Resources activities and its business goals. Suggest strategies for strengthening this relationship to benefit HSBC in the future, and promote research collaboration among other academic and professional researchers.

HSBC Bank may use this tool to upgrade its system of operations in the near future. The significance of this study involves the management's desire to enhance staff capabilities through a strong Human Resource Management team, in order to achieve business objectives. This research aims to measure the standard of the set business objectives for the bank.

These include: What are the concern aims of HSBC Bank? What Human Resources Management system is put in place in the bank? What relationship exists between the bank's concern aims and the human

resources of the bank and its stakeholders? What measures can be put in place to ensure the concern aims are achieved? Any Human Resources Philosophy?

Chapter TWO

SOURCE OF INFORMATION

Beginning of information entails the form and methods adopted to acquire the information used on the subject matter. HSBC bank is a financial institution that allows sharing of information particularly when it has to do with its corporate status and research oriented intentions. Several methods of collecting information have been identified according to the type of research being undertaken. Glatthorn (1998) identifies five main types of research methods or instruments. These include: Trials and measurements, Interviews, observations, Surveys and Through the examination of documents.

DESCRIPTION OF METHODS USED IN COLLECTING DATA

Assorted methods are involved in the collection of data.

The following provides a summary of the primary and secondary starting methods previously mentioned. Each method is described below separately: The questionnaires consist of different types of points, ranging from simple, close-ended to open-ended, depending on the stated objectives. The close-ended inquiries have predetermined answers in a multiple-choice format in some instances. This enables quick responses and potentially leads to a higher response rate. (Glatthorn,1998). The open-ended points can be given to notable respondents to answer as freely as possible, using their own words.

The utilization of a questionnaire can provide information that may not have been accessible otherwise due to limitations in the author's knowledge when designing the questionnaire. Additionally, the Likert scale was used to gather data on people's attitudes and emotions regarding specific issues within the organization, such as the potential impact of business objectives on staff members. However, this method was not

viable for this research due to the unique nature of HSBC Bank's business, which involves staff and other stakeholders maintaining a frantic daily schedule that does not allow for questionnaire administration. Therefore, interviews were conducted to gather information from specific personnel and departments.

The research commenced in the Canary Wharf division of HSBC bank, involving a knowledgeable group with higher expertise compared to the general public. The discussions focused on how the bank's business objectives impacted human resources management. This study includes interviews conducted with three staff members, whose responses will be evaluated in chapter three.

The responses were generally consistent, portraying the bank as an entity that upholds its stated concern aims, as well as its vision and mission statement.

Secondary Beginning

This research work on the relationship between HSBC Bank's human resource activities and its concern aims adopted a secondary beginning, which involved reviewing documents and literature. The bank's annual report includes statements made by managers that demonstrate HSBC Bank's strong commitment to a proactive human resources management approach and philosophy. These statements clearly reflect the bank's concerns regarding the growth and development of its human resources team.

The bank has recently made some changes to its human resource management, as revealed in other papers. The effectiveness of the organization's goals in terms of upward or downward movement was also examined through the works of renowned writers. Experts in management, such as Michael Porters, were also consulted to assess the relevance of human resource management.

LIMITATIONS OF INFORMATION GATHERING

During the process of gathering information, various challenges were encountered that either hindered the progress or success of the project, or provided alternative approaches. The

following are the restrictions faced during the information gathering process: