Product is good quality Essay Example

PEP would add value to this product:The design of the product also helps the business to add value to its product, this is because a customer may be more tempted to purchase the product rather than the competitors product if it looks nice and therefore this creates a USP. If a customer purchases a product rather than the competitors' product because of its design then the product has met the expectations by having a desirable design.Another method used to add value is either charge a premium price and make the customer think that it is a good product through successful marketing, or they could reduce the production costs by making it run more efficiently and then pass on the savings to the customer who will purchase the product because it is cheap. Adding value to a product helps PEP to add quality to their product because when they get raw materials (inputs) and change them to a finished product (outputs) they are meeting the customers needs ( which is part of what quality is about) by providing them with a product that they need or would like to purchase.Another way how quality and adding value can help sell products is if products are checked for quality and quality is added during every production stage, this gives the business for providing high quality products which allows them to add value to their product.

By adding quality to PEP's product, PEP will produce products that are of high quality, this will give PEP a good reputation for having good quality products which helps PEP add value to their products, this is because it gives the customer another reason

to purchase PEP's products (the reason is that they can be assured that the product will be of high quality)Quality control To help achieve good quality products, businesses might have a quality control systems where products are checked for any defects. This could involve checking finished products to see how good their quality is or how many defect products have been produced and it can look at whether the production method is good or not. Quality control systems help businesses add quality to their products because they can assure customers that their products are going to work.The advantage of having any quality control system is that the end result should be that less defect products go to be sold to the customer, who will be annoyed if he/she purchases products which do not work how they should do. The disadvantage of all quality control systems is that defective products may still pass the quality control system because of human error, some employees might accidentally not check some products which could be defective products.

Peps quality control system is quite good because samples of products are checked for any defective products, if there are too many defective products in one sample, the whole batch will be thrown away, this way they can be almost certain that their finished products will be of a satisfactory standard, the disadvantage of this I that the samples chosen can give a biased idea of whether the products are good quality or not.For example if all the products chosen for the sample are poor quality products but the rest are good quality products, the whole batch will be thrown away because the

sample chosen weren't good quality, this wastes PEP's time because they are having to produce products again and it wastes PEP's money because they have to spend money on getting the new raw materials for the products that shall have to be made again. As well as checking finished products, PEP also check the quality of the materials that shall make the product, this way thy can isolate the problem before the product is made (if the problem is in the materials).These methods for checking products for quality help PEP to add quality to their products and give them a good reputation for having high quality products. When Keith Parker came to PEP he introduced quality circles to help prevent defect products.

This will involve regular voluntary meeting between workers and managers (usually 5 to 15 people are involved), they will discuss how well the business is doing in preventing defects and adding quality to their products, they will also discuss how they can improve the quality of their products and how they can decrease the amount of defective products.