The National University Hospital (NIJH) is a specialized medical facility with top-notch equipment and a committed team of medical specialists. It offers an extensive range of medical specializations, such as Cardiology, Gastroenterology and Hepatology, Obstetrics &Gynaecology, Oncology, Ophthalmology, Paediatrics, and Orthopaedic Surgery. NIJH was selected by the Ministry of Health to establish two new national specialist centers: the National University Heart Centre Singapore and the National University Cancer Institute Singapore in 2007. In 2004, NIJH became the first hospital in Singapore to earn Joint Commission International OCI Accreditation. The hospital aims to advance healthcare through outstanding clinical care, research and education while shaping medicine for the future. Its core values include teamwork, respect integrity compassion excellence. NIJH's quality policy ensures quality care for patients alongside a secure work environment for staff members while being responsible citizens of the com
...munity.NUH is a highly regarded medical, nursing, and dental education institution in Asia. Its strong resources for research innovation and experienced medical professionals have earned it numerous accolades over time. With the construction of NIJH Medical Center underway, NUH's human resources are expanding. As a prominent referral center providing tertiary care for various specialties, NUH faces competition from regional firms and private hospitals with more advanced technologies. However, its regional presence is weaker due to limited exposure on international platforms. To develop global business strategies as a teaching-related and research type hospital, NUH must consider external environmental factors such as increasing workforce diversity, economic changes, and technological advances. One of its main objectives is to innovate the hospital information system infrastructure to prioritize customer service while focusing on research and development through technology-driven workflow management. Managers analyz
workflows to identify departments that could benefit from new technologies while actively seeking out beneficial technologies themselves during planning.The manager evaluates the potential benefits and drawbacks of incorporating new technologies in the hospital through a workflow analysis to determine if efficiency would increase. NIJH's hospital management selects leaders or experts in management, taking input from department employees, to effectively manage technology operations and staff. The controlling function of management is crucial for NIJH's success with its diverse workforce of over 400 staff members from various Asian countries and regions. Employees at NIJH are trained on operating new systems as part of their core values to enhance performance and services for the communities they serve. Effective planning is essential for promoting prosperity by providing excellent customer service, conflict resolution, selecting appropriate strategies, and allocating necessary resources to achieve hospital goals. Organizing a diverse staff is a priority for promoting mutual effectiveness at NIJH; however, poor organizational skills pose challenges in delegating responsibilities to appropriate employees and dividing them into correct working teams. Despite being a large competitor, NIJH recognizes that extensive leadership team selection capable of motivating employees to perform at their best is necessary. The leader of the hospital team provides daily support, guidance, and motivation while utilizing the skills and ethics of a diverse workforce to achieve NIJH's goals.To enhance patient outcomes, NIJH is dedicated to providing exceptional care delivery services and forming strategic alliances like the MOU with Singapore Polyclinic's Rehabilitation Medicine Department. To differentiate itself from competitors, NIJH holds exclusive events for patients featuring superior facilities with enhanced care standards. During the "A Walk-A-Jog" event for liver patients in March 2000, NIJH
officially launched its Endowment Fund; in September of that year, it renovated and reopened its Rehabilitation Center to better serve patients' needs. On November 3, 2009, NIJH Eye Centre @ Biopolis was opened, offering various eye care services such as LASIK and refractive surgery. Furthermore, NIJH has expanded beyond Cardiology,Gastroenterology and Hepatology , Obstetrics & Gynaecology,Oncology,Ophthalmology , Paediatrics ,and Orthopaedic Surgery by launching an eye centre catering to specific patient needs. Despite being recognized as a leader in medical education and research in Asia,National Integration Joint Hospital (NIJH) must address weaknesses and threats by forming partnerships with local and international hospitals.To overcome challenges expanding the network of hospitals can be a strategic move.Despite NIJH being located in Pulau Bukom, access to immediate medical attention for individuals who are far away can be improved by setting up additional hospitals across different regions. The establishment of such hospitals can enhance healthcare standards and provide closer medical assistance to those in need. Private hospitals prioritize specialization to maintain their position as leaders in the Asian healthcare industry while also utilizing cutting-edge technologies to remain competitive. Parkway Health has partnered with Korean hospitals that offer advanced technologies and quality specialties, which have attracted more patients seeking better healthcare services.
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