Multinational marketing information management Essay Example
Multinational marketing information management Essay Example

Multinational marketing information management Essay Example

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  • Pages: 7 (1925 words)
  • Published: March 29, 2018
  • Type: Case Study
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The text discusses the impact of intrinsic motivators on global innovation in multinational enterprises, particularly focusing on dispersed R&D units and their influence on knowledge output. Previous research has not explored this aspect. The study collected data from 275 R&D subsidiaries over seven years using surveys, interviews, and secondary sources. The results indicate that subsidiary self-determination and teamwork significantly affect knowledge output measured by patent citations. Additionally, subsidiary agglomerations on sourcing and hiring inputs and self-determination on marketing and product development outputs positively contribute to knowledge generation in R&D subsidiaries. Both interment cooperation and integrate cooperation are identified as important factors in subsidiary knowledge generation. These findings emphasize the importance of self-determination, teamwork, and cooperation in promoting knowledge creation and innovation. Furthermore, the text explores challenges faced by managers when motivating globally dispersed knowledge workers

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to conduct research that enhances firm performance while generating new knowledge. It also discusses how multinational enterprises can leverage their innovation competencies in foreign R&D subsidiaries due to industries becoming more reliant on knowledge and technology for global innovation improvement (Macs).The text discusses the importance of leveraging innovation competencies across dispersed subsidiaries as a source of competitive advantage for multinational corporations (Macs). It raises questions about the most effective organizational structures for global innovation when R&D and product innovation are carried out by foreign subsidiaries. To achieve successful global-scale innovation, it is crucial that organizational structures align with human nature and motivate scientists involved. The article applies motivation theory at an organizational level to explain the significance of self-determination and teamwork within globally dispersed R&D subsidiaries. It also explores the impact of subsidiary self-determination and teamwork on innovation and knowledg

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output in multinational enterprises. The term "distributive organizing," coined by Rollicks (2002), describes the challenge faced by enterprises in generating knowledge across multiple boundaries. Managers responsible for innovation and knowledge production must strategically decide on autonomy, control, working conditions, and tangible rewards for foreign subsidiaries while considering whether work conditions should encourage or discourage teamwork within and between subsidiary companies.Professor Ram Muhammad from Temple University's Fox School of Business and Management, along with Susan M. Muhammad, an assistant professor of marketing at the same institution, have published several peer-reviewed articles on the topic of motivating globally disproportionate SKETCHES knowledge workers. Professor Ram Muhammad's articles can be found in journals such as Strategic Management Journal, Journal of International Business Studies, and Journal of Business Venturing. Additionally, he is a member of the editorial boards for Journal of International Business Studies, Asia Pacific Journal of Management, and Journal of International Management. He obtained his Ph.D. from Cornell University.

Susan M. Muhammad has previously taught at John Carroll University, Oxford Brookes University, and the Open University Business School before joining Temple University's Fox School of Business and Management. Her publications on marketing and international business can be found in journals like Industrial Marketing Management, Management International Review, and the Journal of Marketing Channels. She holds a Ph.D. from the University of Warwick.

DRP Pitter Nava is not affiliated with Temple University but serves as both a professor in the Department of Economics at the University of Messing and a pro-rector there.
He is a research fellow at the London School of Economics and has published over 25 peer-reviewed articles in journals like Journal of International Business Studies, Management International Review, and

International Business Review. He has also served as a special issue editor for the International Business Review. Additionally, he has authored and edited multiple books. He holds a Ph.D. from the University of Bucking.

The goal of his research is to generate knowledge and enhance firm performance by recognizing the importance of knowledge workers in the workforce (Chin and Kowalski, 2003), who are typically motivated intrinsically (Tampon, 1993). However, it should not be assumed that intrinsic motivation always positively impacts performance. Motivation is a complex combination of internal and external factors (Beck, 2000).

Intrinsic motivation comes from personal satisfaction or interest, while extrinsic motivation is influenced by external elements such as evaluation, rewards, competition, monitoring, or directives from superiors (Amiable, 1997). Many studies have explored how organizational conditions, extrinsic rewards, and limitations affect intrinsic motivation. Researchers emphasize the challenge of creating and sustaining motivating work environments.

Previous research has established a strong link between organizational conditions, employee motivation and individual performance in different tasks.The impact of motivation management on organizational outcomes is uncertain. Further investigation is needed to understand the relationship between organizational conditions and knowledge generation in subsidiaries or within the context of global innovation strategy. The main research question aims to identify the organizational conditions and motivators associated with high knowledge output in globally dispersed subsidiary R units. This question is important for two reasons: multinational enterprises can benefit greatly from effective knowledge management, and understanding this connection can improve performance (Pressman et al., ND Nobel; Cantle, 1995). Previous studies have examined various aspects of knowledge management, such as knowledge transfer and dissemination (Bartlett and Shoal, 1986; Guppy and Governance, 2000; Hansen, 2002; van deer Big,

Song, and Wagner, 2003). However, there has been limited research on the generation of new knowledge (McFadden and Canella, 2004). Value creation in multinational enterprises relies on intangible factors based on knowledge (Merck and Young, 1991), which can be measured by patents, patent citations, new products, and processes. Yet little research has been conducted on motivation and knowledge generation in these enterprises (Frey and Gene ,2003).The increasing reliance on global teams in firms (McCullough et al., 2001) highlights the need to analyze motivation management for global product innovation. While motivation research typically focuses on individual-level factors like worker well-being or personal success (Hickman and Lolled, 1975), Hodge and Segmented (2021) note that previous studies on knowledge creation in multinational firms have relied on subjective measures of output and performance, potentially resulting in overconfidence in respondent recall. This gap in research regarding objective measures of knowledge generation has limited our understanding of how organizational motivators impact knowledge output. To fill this gap, this article aims to investigate the influence of organizational motivators on R units' knowledge output in multinational subsidiaries. The following section will discuss the theoretical framework and research hypotheses. Motivation theory is used to explain how organizational conditions affect intrinsic motivation and knowledge output. This theory encompasses concepts such as Maslow's hierarchy of needs (Moscow, 1943) and the desire for achievement, power, and affiliation (McClelland, 1961). Herbert (2003) emphasizes that interesting work, challenge, and increasing responsibility are important motivating factors for individuals. For those pursuing careers related to knowledge and innovation, creating new knowledge is often prioritized intrinsically.Although financial incentives remain important to scientists, their motivation is often driven by meaningful work and self-actualization

rather than monetary compensation. Scientists who receive multiple job offers are willing to accept lower salaries if it means working in environments that prioritize science. This suggests that the work environment's importance may outweigh pay when attracting and retaining talented innovators for managers. Motivation and innovation can be influenced by both individual and organizational factors, with organizational conditions having the potential to disrupt intrinsic motivation. The research conducted explores how motivational conditions impact global innovation and knowledge generation. According to cognitive evaluation theory (Deci and Ryan, 1980, 1985), individuals' and organizations' intrinsic motivation is influenced by their psychological needs for autonomy and self-determination. Studies have revealed that organizational conditions satisfying these needs tend to enhance intrinsic motivation, while those limiting autonomy and self-determination diminish it. Increased surveillance and evaluation have been found to undermine intrinsic motivation (Deci and Ryan, 1985). Additionally, external constraints within organizations can negatively affect intrinsic motivation (Sherman and Smith, 1984).The success of product development teams is heavily influenced by the concept of empowerment, which is similar to self-determination (McCullough, 2000). Companies use foreign subsidiaries to enhance their innovation capacity, with varying degrees of independence under global supervision. While there is limited research on organizational structures in this specific context, Persuade's (2005) study found a link between autonomy and innovation capability. To advance theories in this field, three aspects were identified for evaluating the self-determination of a subsidiary: input activities, output activities, and internal process activities. The level of self-determination in input activities includes responsibilities like selecting suppliers, hiring senior management, global sourcing strategy, relationship with top-management team, and local control. Subsidiaries differ in their self-determination regarding output activities such as sales

and service, assembly, manufacturing, product development, and international strategy development. They also vary in their self-determination of internal process activities like operations and training that involve implementation and employee training responsibilities. The higher the level of self-determination in foreign subsidiaries (HI a for input activities; HI b for output activities; Hal for internal process activities), the greater their knowledge output.According to Amiable (1985), social psychology theory recognizes that teamwork and cooperation have a positive impact on intrinsic motivation. Homo et al. (1994) further state that cooperative rewards and peer social interaction contribute to increased levels of intrinsic motivation. Costello and Frey (2000) propose that fostering personal relationships within team-based structures can enhance intrinsic motivation. This relationship between teamwork and motivation has been emphasized in social psychology theory, focusing on either the individual or the team as the unit of analysis. However, it is crucial to consider the effects of industrialization and hierarchies (Tauter and Hierarchical, 2004).

In a firm setting, teamwork can be defined as collaborative networking and communication among subsidiaries or units. Foreseen and Petersen (2000) argue that networking strengthens the subsidiary's role within the company. Furthermore, internet communication in multinational corporations can promote knowledge sharing (Shoal, Kookier, and Slaking, 1994). The management of scientific knowledge depends on information openness and cooperation (McMillan, Hamilton,and Deeds , 2000; McMillan,Klaxons,and Hamilton , 1995). In knowledge-intensive firms, producing knowledge typically requires a team effort (ChinandKowalski , 2003; Guatemalan??and Gout , 2003; Hodge??andSegmented , 2001; Monika??andAttacker ,1995).Tech?Passion?? ??and Sheen??(1997) concluded that effective product innovation requires teamwork (Tech?Passion?? ??and Sheen??, 1997). Collaboration is also essential for successful product development teams (Brown?? ?and Eisenhower??, 1995). Seth and Nicholson's study (2001) found

a positive link between enthusiastic team behaviors and product market performance. Hildebrand and Biomass (2004) highlighted the significance of internal and external cooperation in product development. Examining teamwork and innovation in multinational enterprises suggests that the level of cooperation within an R subsidiary directly impacts its knowledge output. Increased interdepartmental cooperation between the foreign R subsidiary and other business units is argued to result in greater knowledge output. Additionally, integrating cooperation within the R subsidiary itself contributes to increased knowledge output. Figure 1 illustrates a model depicting how organizational characteristics of foreign R subsidiaries are connected to knowledge generation, providing a framework for testing research hypotheses. To test these hypotheses, various data sources and methods were utilized including patent records, annual reports, a postal survey, as well as field and telephone interviews.The subsequent section provides further details on the research methodology and data collection. Various research methods were used to collect data on motivation and knowledge output. The following text includes data from Subsidiary Agglomerations Hal Input + Hal Output + HCI Process + KNOWLEDGE GENERATION Teamwork H2o Interment + Hub Integrate + Control Variables Firm-level variables Location variables Industry-level variables.

Data was collected at three levels: (1) electrification's data; (2) industry-level data; and (3) fireflies data. Multiple measures were developed for each construct, incorporating established measures when available. To refine the scales and measures, interviews with managers were conducted, and insights gained from these interviews ensured that they were interpreted correctly.

Reliability analysis and factor analysis were used to test the measures, and participants did not report any issues in interpretation during posture interviews. The sample consisted of R subsidiaries operating in a foreign host environment

to examine knowledge production at the subsidiary level in a global context.

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