MKT 201 CH. 7 Developing and Managing Offerings – Flashcards
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            Price entails how much money a customer gives up to obtain an offering
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        FALSE
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            The risk that there is a better idea that gets ignored because the firm has invested in the idea at hand.
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        TRUE
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            A rolling launch might make sense if the company's service technicians need training.
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        ROLLING LAUNCH
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            A skimming price strategy involves setting a high initial price for a product, to more quickly recoup the investment related to its development and marketing.
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        TRUE
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            The stage in the product life cycle when the demand and sales first increase is known as the growth stage.
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        TRUE
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            Not all products go through all stages of the product life cycle.
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        TRUE
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            Firms that manufacture cereals and snacks typically utilize mass marketing efforts.
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        TRUE
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            Organizations want consumers to perceive that a new offering is desirable or better than existing products.
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        TRUE
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            A company must balance an offering's _____ risk against the offering's _____ risk.
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        Investment; opportunity
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            Most consumer products are in the _____ stage of their life cycle, when their buyers are repeat purchasers versus new customers.
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        MATURITY
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            Standardization is typically:
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        less costly than adaptation.
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            A line extension occurs when a company comes out with another model based on the same _____ and _____ as one of its other products.
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        PLATFORM; BRAND
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            To understand if a product offering is financially feasible to justify investing in it, companies often consider the customer's _____.
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        Personal value equation
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            Quality function deployment is a process utilized in which step of the product development process?
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        Feature specification
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            _____ ensures that a product meets its specifications in a variety of environments determined by the company.
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        ALPHA TESTING
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            _____ not only tests whether the offering works as advertised, but it also tests the offering's delivery mechanisms, service processes, and other aspects of marketing the product.
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        BETA TESTING
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            While Mark is performing beta tests on his company's new product, the _____ is being developed and tested that will be used to launch the product.
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        marketing communication plan
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            A company may induct a(n) _____ to ensure that the launch of a new product reaches buyers, gets positive feedback, and generates sales of the product or service.
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        Market test
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            Downsizing entails:
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        Decreasing the package size or the amount of the product in the packages to save money and keep prices from rising too much.
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            To reach wholesalers and retailers, firms utilize _____.
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        PERSONAL SELLING
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            When demand is higher than supply, marketers are most concerned with the fact that
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        the door opens for competitors to enter the market.
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            A price skimming strategy often attracts consumers who are _____.
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        EARLY ADOPTERS
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            Modifying the target market helps a company attract different customers by:
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        finding new uses for a product
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            Customers who are good at generating new product ideas or applications of products are called _____.
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        LEAD USER
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            _____ refers to the possibility that the company will fail to earn the appropriate return on the money and effort it puts into the new product.
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        INVESTMENT RISK
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            In the idea screening stage, companies evaluate new offerings by determining:
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        if the product fits with the image and corporate strategy.
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            In which of the following stages of the new product development process does concept testing occur?
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        IDEA SCREENING
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            The feature specifications process begins with a strong understanding of:
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        what consumers want and need
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            A firm considers the product's manufacturing process during which stage of the product development process?
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        development
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            In terms of a manufactured offering, using the same technology platform as another product can be:
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        effective and less expensive
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            The stage in the product life cycle when the market is saturated with competitors is known as the _____ stage.
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        MATURITY
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            A(n) _____ is utilized to get back the money invested in creating a new product offering.
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        Skimming pricing strategy
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            The stage in the product life cycle which attracts competitors who enter the market very quickly is known as the _____ stage.
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        GROWTH
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            The stage in the product life cycle when a successful product first becomes profitable is known as the _____ stage.
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        GROWTH
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            For more technical or expensive products such as computers or plasma televisions, many firms utilize _____.
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        PROFESSIONAL SELLING
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            Heavy costs are associated with the _____ stage of the product life cycle.
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        INTRODUCTION
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            Which of the following are often involved in an organization's objectives during the introductory stage?
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        Educating potential customers about its value and benefits.
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            The stage in the product life cycle when an organization must have enough distribution outlets to get the product to the customers is known as the _____ stage.
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        INTRODUCTION
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            Marketing efforts associated with skimming price strategies include:
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        placing the product in a limited number of distribution outlets.
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            The stage in the product life cycle when promotions focus on the specific benefits the product offers and its value relative to competitive offerings is known as the _____ stage
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        GROWTH
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            Modifying the product, such as changing its packaging, size, flavors, colors, or quality can also extend the product's _____ stage.
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        MATURITY
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            The size of a company will affect how the different stages of their new product development process are conducted.
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        TRUE
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            In B2B markets, customers are typically a large source of new product ideas.
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        TRUE
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            New product ideas typically move down the supply chain.
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        FALSE
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            Idea generation is typically the most expensive step in the process of developing new offerings.
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        FALSE
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            The purpose of idea screening is to try to avoid mistakes early in the development process
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        TRUE
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            Focus groups are conducted after the testing stage of the new offerings development process.
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        FALSE
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            Depth interviews involve gathering eight to twelve consumers and gauging their reaction to a product/service concept.
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        FALSE
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            The purpose of concept testing is to get early consumer feedback before investing too much money in an offering that won't work.
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        TRUE
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            Financial feasibility is the degree to which the company can actually make and service the product.
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        FALSE
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            Quality function deployment is the process whereby a company starts with the innovation and then designs an offering.
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        FALSE
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            Testing is a relatively inexpensive step in the product development process.
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        FALSE
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            Milestones utilized by companies to evaluate product performance are typically the same within an industry.
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        FALSE
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            Most companies put new offering ideas through a seven-step process.
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        TRUE
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            The growth stage is characterized by decreasing sales, less competitors, and low profits.
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        FALSE
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            A company must decide whether to keep, modify, or drop a product in the decline stage.
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        TRUE
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            Divesting refers to when a company reduces investment in a product or service.
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        FALSE
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            The stage of the product life cycle when profits are virtually nonexistent is known as the decline stage.
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        FALSE
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            The product life cycle is the exclusive tool used by marketers to help them manage the stages of a product's acceptance and success in the marketplace.
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        FALSE
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            Companies introducing products and services abroad typically must have the financial resources to make a long-term commitment.
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        TRUE
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            A price skimming strategy is often used for products such as cereals.
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        FALSE
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            Firms develop strategies to extend the maturity stage of their products by modifying their target markets, their offerings, or their marketing strategies
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        FALSE
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            In a penetration pricing strategy, the high price entailed must be consistent with the nature of the product as well as the other marketing strategies being used to promote it
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        FALSE
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            The price of the product itself typically goes down during the growth stage.
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        FALSE
