1. Husky Injection Molding Systems
The secret behind Husky's success and strategy lies in its dedication towards innovation and research and development since the very beginning. Their objective was to offer a top-notch quality product that would distinguish them from the competition. This approach was evident in their early stages, where they introduced injection molding machines that stood out for their superior quality and speed. Another significant innovation they introduced was a fully integrated system for molding, replacing the traditional two-step method of machine and mold separately.
After experiencing a crisis in 1970s that could have caused bankruptcy, Husky developed PET, which became their flagship product. Additionally, to serve not only processors but also other equipment manufacturers, they diversified into selling parts such as hot runners and robotic devices.
Husky had a distinct approach with its customers. Instead of merely offering equipment, the company's managers considered it to be a supplier of complete factory solutions. This entailed not only providing products but also services such as training and the integration of production systems to produce turnkey factories. This was made possible through sales personnel who possessed complete knowledge of the product and were highly trained. Prior to its recent issues, Husky had been a prosperous business thanks to its concentration on a specific product: injection machinery.
Customers have confidence in the superior quality of this product, which provides assurance of fewer defects and significant long-term savings compared to using a competitor's machine. Additionally, Husky has achieved success by staying informed of competitors' improvements and being able to adapt to new demands.
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