question

Its harderst to empathize with people who are radically different from you

answer

True

question

Our senses make us aware of everything that is going on around us

answer

False

question

A judgement is a deduction that goes beyond what you know or assume to be a fact

answer

False

question

Perceiving and understanding are skills to be developed. One way to enhance our skills in perceiving people and situations in ways that facilitate effective communication is:

answer

Avoid mind reading Check perceptions with others Distinguish facts from inferences Monitor the self-serving bias

question

Which of the following statements are true about perception checking?

answer

It is a three-step process of interpretation It involves description of a behavior It involves multiple interpretations of a behavior It involves a request for information that can help you correctly interpret the behavior

question

Perception checking prevents

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Inaccurate decoding of messages

question

Which of the folloing is not a perceptual construct

answer

age

question

What is perception

answer

The process we use to select, organize abd interpret data in our environment

question

self serving bias is

answer

the subjective process of creating explanations for what we observe and experience

question

Effective interpersonal communication perceptual differences

answer

False

question

When choosing the best listening style it is best to consider:

answer

The situation The other person Yourself The communication climate

question

According to Knapp's model of relationship development, public gestures that show the world that a relationship exists occur in which stage in interpersonal relationships?

answer

Bonding

question

Social Exchange Theory suggests that we often seek out people who can give us:

answer

Rewards greater than or equal to the costs we incur in dealing with them

question

In which stage of interpersonal relationships development to the parties begin to take on an identity as a social unit

answer

Integrating

question

Personal relationships are influenced by surroundings

answer

True

question

One important benchmark of an established friendship is the assumption of continuity

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True

question

Small talk typically occurs during the intiating stage of an interpersonal relationships

answer

False

question

Most of our relationship are personal not social

answer

False

question

The term used ti describe non-listening which involves the appearance of listening and attentiveness

answer

pseudolistening

question

In which stage of interpersonal relationship development do the parties begin to take on an identity as a social unit?

answer

Integrating

question

Listeners are more likely to understand, follow, and remember a speech that is well planned and ordered.

answer

True

question

If a specific purpose statement is well written, then it will include information that can be tested at the end of the presentation.

answer

true

question

Evidence (supporting material) is used in a presentation to

answer

enhance the speaker's credibility. enhance interest and emotional response to ideas. make ideas clearer, more compelling, and more dramatic

question

A database is

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A collection of information organized to provide efficient retrieval

question

Though public speaking is enlarged conversation, there are two distinct differences that separate it from other forms of communication. These differences include

answer

Greater responsibility to plan and prepare Less interaction

question

Scholarly articles (peer-reviewed) often have higher credibility than the popular ones (articles from magazines like the ones seen on the racks in the grocery store). Scholarly articles usually:

answer

Have titles that include words like "journal" or "quarterly"

question

A good introduction does which of the following

answer

captures the listeners' attention, motivates the audience to listen, provides the thesis statement, and enhances the speaker's credibility

question

As long as someone has created a web page, they are considered a credible source to include in a speech.

answer

False

question

If at all possible, a speaker should choose a speech topic that is new to him/her.

answer

False

question

Determining audience members' psychographics is an important step in deciding on a suitable speech topic

answer

True

question

Supporting materials can add interest to a presentation, but they aren't recommended if the speaker's goal is to elicit some type of change.

answer

False

question

If a visual is too small for audience members to see during a presentation, then it's recommended to allow them to pass the visual among themselves

answer

False

question

One strategy that has been shown to be effective when trying to persuade someone to change is to appeal to his/her needs.

answer

True

question

When attempting to persuade an audience, there is no limit as to how many statistics are included as supporting material.

answer

false

question

If attempting to prove that one tourist attraction is better than another, the ____________________ organizational approach is probably best.

answer

Comparative advantages

question

A method of support in which the speaker shows how one idea is similar to another

answer

Comparison

question

Which of the following is a good reason to cite a source during a presentation?

answer

When attempting to appear more knowledgeable about the topic and credible as a speaker When citing statistics When citing controversial information When conveying someone else's ideas or information either verbatim or by paraphrasing

question

A powerpoint

answer

A software package designed for presentations

question

Well designed visuals:

answer

Are matched to the sophistication level of the audience members

question

When a speaker is proposing some kind of change, the topical organizational pattern usually works best.

answer

false

question

One of the advantages of public speaking is it doesn't require as much preparation as face-to-face conversations.

answer

False

question

In formal presentations and casual conversations, we signal interest by holding eye contact and assuming an attentive posture

answer

True

question

Credibility refers to how trustworthy, intelligent, knowledgeable, and/or skilled the listener(s)/receiver(s) perceives the speaker (sender) to be

answer

True

question

Body language is crucial in determining our initial credibility with people.

answer

True

question

Oral communication requires more organization and simpler sentence structure than written communication

answer

true

question

______________ refers to how trustworthy, intelligent, knowledgeable, and/or skilled the listener(s)/receiver(s) perceives the speaker (sender) to be

answer

Credability

question

This is the most recommended style of delivery for a speech over five minutes in length. A speaker who uses this style will carefully prepare, rehearse and finally present his/her information with a brief set of notes

answer

Extemporaneous

question

Chronemics refers to

answer

how we perceive and use time to define identites and interaction

question

Informal language that contains made-up words or common words used in a different or uncommon way and can hurt speaker credibility, especially in formal situations.

answer

Slang

question

Movement of a speaker's hands, arms, fingers, legs and/or feet to express thought.

answer

Gestures

question

Which of the following was not identified as a type of group communication?

answer

Organizations Learning Interviews Problem-solving

question

Why wouldn't a night out with friends be considered group communication

answer

organizational culture

question

At which stage of the group development process do members engage in small talk?

answer

forming

question

At which stage of the group development process should the group's purpose be clarified

answer

Forming

question

Every organization (like every family) has ways of thinking, acting, and viewing work that are shared by members of the organization and reflect the organization's distinct identity. This is referred to as

answer

Organizational culture

question

Although details often are lost or distorted as messages travel along a grapevine (informal lines of communication), the information conveyed informally has a surprisingly high rate of accuracy

answer

True

question

Group leadership maybe provided either by one emeber of several members.

answer

True

question

Group Hate Theory suggests that people hate working in groups because of previous experiences with untrained groups.

answer

True

question

A group is characterized by different and complementary resources of members and by a strong sense of collective identity.

answer

false

question

Line communication is always vertical communication up and down the hierarchy of an organization

answer

false

question

For a group to exist, the people must interact and be interdependent, have a common goal, and share some rules of conduct

answer

True

question

Groupthink is the process by which all group members independently arrive at the same conclusion creating a group consensus.

answer

False

question

If social climbing does not increase the status of those doing it, they often become marginal participants.

answer

True

question

In brainstorming, it's more important to generate high quality ideas that just a large number of ideas.

answer

False

question

Conflict within a group is unnatural and is always counterproductive.

answer

False

question

The roles that emerge most often in group communication were categorized as

answer

Task, maintenance,disruptive roles

question

At which stage do group members define the standards of group behavior

answer

Norming

question

Which of the following were identified as the task goals of group communication?

answer

Harmonizer Facilitator

question

Cohesiveness is characteristic of which stage of a group's development

answer

performing

question

Which of the following is NOT an example of mass communication?

answer

emailing a friend

question

To become a more responsible and thoughtful consumer of mass communication we should

answer

develop media literacy actively interrogate media messages recognize that mass communications is one of many influences on individuals and societ

question

Heavy television viewers are more likely to have beliefs that reflect the worldview portrayed by television, which is not equivalent to reality. In television entertainment programming, 77% of major characters that commit crimes perpetrate acts of violence, compared to roughly 10% of actually reported crimes. This is an example of:

answer

Cultivation Theory

question

Dom enjoys watching a situational comedy because the characters seem so real. The story lines often reflect his day-to-day experiences. Dom believes that more shows should accurately reflect the world in general like this one does. Dom's attitude reflects

answer

Resonance

question

Uses and gratification assumes that consumers of mass media are active agents who deliberately choose what pleases them.

answer

True

question

People who control the flow of information to others are known as cultivation setters

answer

False

question

The cultural studies syndrome suggests that the world is actually more violent than portrayed in the media

answer

False

question

Researchers who examine how the people who own the media influence cultural life typically are conducting textual analyses

answer

False

question

The premise of cultivation theory is that the more one attends to television (heavy viewers) the more distorted perspective of reality they hold.

answer

True

question

The contention that mass communication serves to support the prevailing power relations in society is a primary premise of

answer

political economy studies

Human communication units 5-8 – Flashcards

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