question

Which of the following terms refers to all forms of pay or rewards going to employees and arising from their employment? A) salary B) employee benefits C) wage reimbursement D) employee compensation

answer

Employee compensation

question

Which of the following is NOT a type of direct financial payment? A) wages B) insurance C) incentives D) commissions

answer

Insurance

question

Which of the following terms refers to pay in the form of financial benefits, such as insurance? A) direct financial payments B) out-of-pocket expenses C) indirect financial payments D) sales commissions

answer

Indirect financial payments

question

John is a sales representative in a jewelry store. He typically works 40 hours per week and his pay is completely based on his sales. He earns a 5% commission for every sale he makes. Which of the following terms best describes John's situation? A) performance-based compensation B) indirect financial compensation C) time-based compensation D) piecework pay

answer

Performance-based

question

Which of the following factors has the LEAST effect on the design of an organization's pay plan? A) legal B) union C) company vision D) company policy

answer

Legal

question

Which of the following was enacted in 1931 for the purpose of setting wage rates for laborers and mechanics employed by contractors working for the federal government? A) Walsh-Healey Public Contract B) Fair Labor Standards Act C) Civil Rights Act D) Davis-Bacon Act

answer

Davis-Bacon Act

question

Which of the following sets basic labor standards for employees working on any government contract that amounts to more than $10,000? A) Davis-Bacon Act B) Walsh-Healey Public Contract C) Fair Wages Act D) Fair Labor Standards Act

answer

Walsh-Healey Public Contract

question

Which compensation-related law contains provisions for minimum wage, maximum hours, overtime pay, equal pay, record-keeping, and child labor? A) Davis-Bacon Act B) Fair Wages Act C) Fair Labor Standards Act D) Walsh-Healey Public Contract

answer

Fair Labor Standards Act

question

Which of the following issues is NOT addressed by the Fair Labor Standards Act ? A) record-keeping B) overtime pay C) child labor D) termination

answer

Termination

question

Which law makes it illegal to discriminate against any individual with respect to compensation because of race, color, religion, sex, or national origin? A) Fair Labor Standards Act B) Title VII of the Civil Rights Act C) Equal Pay Act D) Taft-Hartley Act

answer

Title VII of the Civil Rights Act

question

Frederick Taylor referred to the tendency of employees to work at the slowest pace possible and to produce at the minimum acceptable level as ________. A) social loafing B) systematic soldiering C) work shifting D) group logrolling

answer

Systematic soldiering

question

Which of the following terms refers to financial rewards paid to workers whose production exceeds some predetermined standard? A) indirect financial payments B) merit payments C) hardship allowances D) financial incentives

answer

Financial Incentives

question

A management approach based on improving work methods through observation and analysis is known as ________. A) strategic management B) scientific management C) management by objectives D) performance management

answer

Scientific Management

question

Who proposed a two-factor theory that explains how motivator factors relate to satisfaction and hygiene factors relate to dissatisfaction? A) Frederick Taylor B) Abraham Maslow C) Frederick Herzberg D) David McClelland

answer

Fredrick Herzberg

question

Which of the following is a true statement about Herzberg's Hygiene-Motivator theory? A) Highly motivated workers rely equally on lower-level and higher-level needs. B) Assigning workers to teams can eliminate job-associated stress and frustration. C) Providing employees with feedback and challenge satisfies their lower-level needs. D) Managers can create a self-motivated workforce by providing feedback and recognition.

answer

Managers can create a self-motivated workforce by providing feedback and recognition

question

According to Herzberg's Hygiene-Motivator theory, which of the following factors will most likely satisfy employees' higher-level needs? A) base salary B) achievement C) incentive pay D) co-worker relationships

answer

Achievement

question

Which of the following found that extrinsic rewards could detract from an employee's intrinsic motivation ? A) Frederick Taylor B) Frederick Herzberg C) David McClelland D) Edward Deci

answer

Edward Deci

question

Rebecca's manager wants to acknowledge her outstanding service record for the past quarter. The manager decides to give Rebecca a bonus of $1000 as a reward. According to Edward Deci, which of the following will most likely occur as a result? A) The bonus will encourage Rebecca to work harder than before. B) The bonus will detract from Rebecca's inner desire to work hard. C) Rebecca's bonus will satisfy her higher-level needs and increase her motivation. D) Rebecca will feel inadequate because the bonus fails to address hygiene factors.

answer

The bonus will detract from Rebecca's inner desire to work hard

question

According to Victor Vroom, expectancy could also be referred to as the ________. A) probability that effort will lead to success B) relationship between performance and reward C) perceived value a person attaches to a reward D) employer's strategy for motivating employees

answer

Probability that effort will lead to success

question

The perceived relationship between successful performance and obtaining the reward is referred to by Vroom as ________. A) instrumentality B) valence C) expectancy D) optimism

answer

Instrumentality

question

The indirect financial and nonfinancial payments employees receive for continuing their employment with a company are called ________. A) compensation B) salary C) benefits D) remuneration

answer

Benefits

question

Nonfinancial payments like health and life insurance, pensions, time off with pay, and child care facilities are examples of ________. A) competency-based incentives B) variable pay C) benefits D) bonuses

answer

Benefits

question

Which of the following benefits is required by federal or state law? A) unemployment insurance B) disability insurance C) health insurance D) pensions

answer

Unemployment insurance

question

All of the following benefits are required by federal or state law EXCEPT ________. A) workers' compensation B) unemployment insurance C) disability insurance D) maternity leave

answer

Disability insurance

question

Which of the following terms refers to benefits for time not worked such as unemployment insurance, vacation and holiday pay, and sick pay? A) supplemental pay benefits B) employee assistance C) financial incentives D) premium benefits

answer

Supplemental pay benefits

question

Keith works as a construction foreman, and he is viewed as a reliable, competent employee. Keith was recently injured in a car accident while on vacation, and his injuries are so severe that he will not be able to return to work. Which of the following would most likely provide Keith with benefits? A) group life insurance B) unemployment insurance C) workers' compensation insurance D) supplemental unemployment benefits

answer

Unemployment insurance

question

Which of the following provides pay to an employee when he or she is temporarily out of work because of illness? A) sick leave B) severance pay C) supplemental pay D) workers' compensation

answer

Sick leave

question

What is the maximum number of weeks of unpaid leave that an employee may take under the Family and Medical Leave Act? A) six B) ten C) twelve D) sixteen

answer

12

question

All of the following are true statements regarding the application of the Family and Medical Leave Act EXCEPT ________. A) employers must receive advance notice and medical certification from the employee B) eligible employees must have worked for the employer for at least one year C) employees must be employed at job sites with at least 50 employees D) up to 12 weeks must be granted in a twelve-month period

answer

Employers must receive advance notice and medical certification from the employee

question

To be eligible for leave under the Family and Medical Leave Act, an employee must have worked ________ hours during the past twelve consecutive months. A) 850 B) 1000 C) 1250 D) 1600

answer

1250

question

The principles of conduct governing an individual or a group are referred to as ________. A) judgments B) ethics C) laws D) virtues

answer

Ethics

question

When someone concludes that something is good or bad, right or wrong, a(n) ________ has been made. A) moral assessment B) non-normative statement C) normative judgment D) distributive assessment

answer

Normative judgement

question

Ethics refers to the ________. A) basic beliefs about what is right or wrong B) principles of conduct governing an individual or group C) standards used by the organization to decide upon proper conduct D) standards of behavior accepted by society

answer

Principles of conduct governing an individual or group

question

Which of the following is a normative statement? A) "Our company offers health insurance to all full-time employees and their families." B) "The firm's benefits are exceptional compared to competing company's health plans." C) "The company's revenue in 2003 was approximately $1.2 billion." D) "Employees are eligible to receive benefits after a 60 day period."

answer

The firm's benefits are exceptional compared to competing company's health plans

question

What are the two components of ethical decisions? A) distributive justice and procedural justice B) normative judgments and legal precedents C) morality and normative judgments D) morality and fairness

answer

Morality and normative judegment

question

Which of the following best describes a normative judgment? A) assessment of whether something is good or bad B) highest accepted standards of behavior in a society C) principles of conduct governing an individual or group D) values, traditions, and behaviors a company's employees share

answer

Assessment of whether something is good or bad

question

Which of the following guides the most serious societal behaviors such as murder, stealing, and slander? A) normative judgments B) distributive justice C) human rights D) moral standards

answer

Moral standards

question

According to surveys, the majority of serious ethical work issues are related to ________. A) improper accounting principles B) human resource activities C) production discrepancies D) e-mail or Internet abuse

answer

Human resource activities

question

What are the two components of organizational justice? A) distributive justice and normative judgments B) procedural justice and distributive justice C) normative justice and ethical treatment D) interactional justice and morality

answer

Procedural justice and distributive justice

question

Which component of organizational justice refers to the fairness and justice of a decision's result? A) distributive justice B) procedural justice C) normative justice D) interpersonal justice

answer

Distributive justice

question

About ________% of people working in the United States belong to unions. A) 5 B) 12 C) 20 D) 34

answer

12

question

Costco is primarily known as "the anti-Walmart" because the firm ________. A) negotiates contracts with unions B) pays above the minimum wage C) offers employees health benefits D) refuses to accept union contracts

answer

Negotiates contract

question

Which of the following best explains why union membership has fallen since the 1970s? A) Legislation provides workers with protections that were once exclusive to unions. B) Union members earn less on average compared to non-union members. C) Union membership is too expensive for most blue collar workers. D) Foreign-owned manufacturers will not hire union members. E) Unions are considered largely ineffectual.

answer

Legislation provides workers with protections that were once exclusive to unions

question

Which of the following is most likely a false statement about union membership? A) Union members work in both blue-collar and white-collar industries. B) Insurance plan benefits are better for union workers than for nonunion workers. C) Union workers receive more holidays and unpaid leave than nonunion workers do. D) Employers prefer nonunion workers, so they pay them higher wages than union members.

answer

Employers prefer nonunion workers, so they pay them higher wages than union members

question

Which of the following best describes the closed shop form of union security? A) A company can hire nonunion people if they agree to join the union. B) Union members receive higher wages than nonunion employees. C) Union members receive preferential treatment in hiring. D) A company can hire only union members.

answer

A company can hire only union members

question

The ________ form of union security means that the company can hire only union members. A) closed shop B) union shop C) agency shop D) preferential shop

answer

Closed shop

question

Which type of union security was outlawed in 1947? A) agency shop B) closed shop C) union shop D) maintenance of membership

answer

Closed shop

question

Which type of union security accounts for almost three-fourths of union contracts? A) maintenance of membership B) closed shop C) union shop D) agency shop

answer

Union shop

question

The ________ form of union security means that the company can hire nonunion people, but those people must join the union within a prescribed period of time and pay dues. A) closed shop B) union shop C) agency shop D) open shop

answer

Union shop

question

Which form of union security requires employees who do not belong to the union to pay union dues on the assumption that the union's efforts benefit all workers? A) union shop B) agency shop C) open shop D) maintenance of agreement

answer

Agency shop

question

Geert Hofstede called the extent to which less powerful members of institutions accept and expect an unequal power distribution ________. A) masculinity B) individualism C) power distance D) tolerance for ambiguity

answer

Power distance

question

According to research, which of the following is a primary concern of Chinese managers? A) getting tasks accomplished efficiently B) keeping a distance from subordinates C) enforcing a firm's policies and regulations D) maintaining a peaceful work environment

answer

Maintaining a peaceful work environment

question

In which country do individuals have a high acceptance of unequal power distribution between managers and subordinates? A) Mexico B) Hong Kong C) Sweden D) United States

answer

Mexico

question

Of the countries listed below, in which one do production workers receive the lowest hourly wage? A) United States B) Mexico C) Germany D) Taiwan

answer

Mexico

question

________ are formal, employee-elected groups of worker representatives that meet monthly with managers to discuss topics affecting the employees. A) Bargaining units B) Work councils C) Mediation groups D) Employee boards

answer

Work councils

question

In many European countries, ________ replace the union-based worker-management mediations typical in the U.S. A) HR managers B) corporate attorneys C) work councils D) bargaining units

answer

Work councils

question

In Germany, employees have the legal right to a voice in setting company policies. This is called ________. A) codetermination B) employment at will C) internal coordination D) gainsharing

answer

Codetermination

question

Which of the following terms refers to governmental actions that may adversely affect the long-term value of a firm? A) cultural dynamics B) political risks C) power distance D) codetermination Answer: B

answer

Political risks

question

In regards to ethics, which of the following is recommended for international firms? A) requiring employee-at-will contracts B) establishing codes of conducts for each country C) developing and distributing a global code of conduct D) translating the U.S. employee handbook into different languages

answer

Developing and distributing a global code of conduct

question

The European Union is best described as a ________. A) system of global standards, policies, and legislation B) common market for goods, services, capital, and labor C) political agreement that standardizes human resource laws D) political system for equalizing wages, benefits, and taxation

answer

Common market for goods, services, capital, and labor

question

Human resource management in small firms is unlike HR management in large firms for all of the following reasons EXCEPT ________. A) size B) industry C) priorities D) informality

answer

Industry

question

Approximately what percentage of people working in the U.S. are employed by small businesses? A) 10% B) 25% C) 50% D) 75%

answer

50%

question

Which of the following is a true statement regarding HR management at small businesses? A) Owners of firms with less than 100 employees usually handles HR tasks. B) Firms with less than ten employees do not have any human resources tasks. C) In most cases, firms with at least 30 employees can afford an HR specialist. D) Human resources activities in small firms tend to be extremely formal.

answer

Owners of firms with less than 100 employees usually handles HR tasks.

question

In most small businesses, which of the following is the lowest priority for managers? A) sales B) finance C) production D) HR management

answer

HR managment

question

At most small businesses, human resource management activities can best be described as ________. A) formal and standardized B) informal and flexible C) competitive and brief D) nonexistent

answer

Informal and flexible

question

Which of the following terms refers to people who create businesses under risky conditions? A) investors B) developers C) entrepreneurs D) visionaries

answer

Entrepreneurs

question

According to research, which of the following characteristics is most associated with entrepreneurs? A) creative B) indifferent C) controlling D) personable

answer

Controlling

question

Which of the following is a common characteristic of HR at most small businesses? A) dedicated HR manager responsible for recruiting B) strict oversight of compensation regulations C) intranet-based employee benefits enrollment D) duplication of employee data in paperwork

answer

Duplication of employee data in paperwork

question

Which of the following risks commonly associated with small businesses can most likely be minimized by an HR information systems? A) data entry errors B) personality testing C) college recruiting D) discrimination lawsuits

answer

Data entry errors

question

All of the following HR activities are associated with successful high-growth SMEs EXCEPT ________. A) emphasizing training and development B) conducting regular performance appraisals C) providing job sharing options for employees D) offering competitive recruitment packages

answer

Providing job sharing options for employees

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