Hotel computerized billing system Essay Example

on arrival and event at check out time by guest's customers and visitors o the lodging house and by the reception staff on their efforts to manually attend to each guest's requests going through the reception routine in the front office by the guest is normally frustrating and time wasting. As guest can be kept on his feet for several minutes waiting to be attended to the billing procedures in the cashier section are similar to that of the front office.

Objectives of the Study The main aim of this study is to design a computerized reservation entry and guest billing system for timely services. In lodging house services, time is of essence. Another objective is to design a computerized system which will ensure that the program carries provisions for different tariffs, locations and individual guest preferences. The computer will select the best available rooms for particular reservation or offer an alternative, if the preferred room is already taken or is not yet ready.

The program will be flexible enough to ensure that any special request by a guest can be catered for. Significance of the Study There is a high hope that this project will solve those problems the reception which is computerized can, with dispatch, answer inquires and write confirmation teeters for reservation, keep messages for guest's, advice the lodging house management about regular guests, improve the level of services offers to guest and monitor room services to guests.

It will greatly help the reception personnel to know the number of room available and how many rooms that have been booked. This helps in updating of reservations. In a situation of efficient services,

this will be attractive to guest and visitors and thereby make profit. Scope and Limitation of the Study The computerizing of the Bolos lodging house business billing system is centered on the front office.