I however don't currently use tour operators because I am familiar with the destination I evils as I eave been there many times before, therefore It Is much easier to book the flights and accommodation direct and online. This Is because I believe If you are Intending to book a short haul flight It would be much easier to book online, however long haul destinations there Is more money Involved as well as needing more Information about the destination In which a face to face conversation with a tour operator would be able to answer, rather than searching online.
When collecting qualitative research data on 10 family members and friends about their holiday bookings 6 said hired rather book online, leaving only 4 saying they'd rather go to a travel agency. Those 4 being of the older generation. M
...y statistics also shadow Harvest Digitalis research being that 55% of internet user's book travel arrangements online, leaving 45% of people to book through operators. Out of the 4 people who said they'd rather use operators because they don't trust online companies with their money and card details, which could result in fraud.
Other disadvantages of booking online include: lack of advice, more room for error, unstable pricing and also peoples lack of imputer knowledge is also considered a disadvantage.
However the advantages of online booking are: cheaper flights than travel agents on the high street, you can compare prices, you can read reviews from other customers who have stayed at the hotel, you don't need to leave the house and that there is 24 hour service. All 4 operator users and even a few online
users do believe if they were to visit a long haul destination they'd use a travel agency as they can advice you on the best place for your money and give you all the details they know about the destination.
Other advantages of operators include: Faster preparations and less work for you, lower costs when you use a tour, they can put a whole diverse package together that makes sense, you have someone to blame if trip does not work out and sometimes you can get partial refund, travel agent works with all your likes and dislikes and plans accordingly, easier to get insurance, notification of all travel deals. With disadvantages being: Higher cost, and sometimes they can talk you Into what they want you to book.
Therefore In conclusion the future of travel agencies and operators re still unclear, however statistically more travelers are booking online which could possible rise in the future, as It Is clear with my research that the older generation are more likely to book through operators then online, due to lack of computer knowledge, also being that they don't trust online companies.
However In my eyes operators are still and will continue to be considered experts as they can give you Information and the advice you need to travel long haul round the world.
Future of Travel Agencies By improviser's believing they don't. Although I tend to book my holiday adventures online, I believe n Mr. Talker's statement, that being they do still have a future.
I however don't currently use tour operators because I am familiar with the destination I visit as I have been there many times
before, therefore it is much easier to book the flights and accommodation direct and online.
This is because I believe if you are intending to book a short haul flight it would be much easier to book online, however long haul destinations there is more money involved as well as needing more information about the destination in which a face to face conversation with a tour operator would where'd rather book online, leaving only 4 saying they'd rather go to a travel agency. 45% of people to book through operators. Out of the 4 people who said they'd destination they'd use a travel agency as they can advice you on the best place for disadvantages being: Higher cost, and sometimes they can talk you into what they possible rise in the future, as it is clear with my research that the older generation knowledge, also being that they don't trust online companies. However in my eyes information and the advice you need to travel long haul round the world.
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