question

In designing compensation systems, the philosophy of "thinking globally and acting locally" means that:

answer

pay plans should be designed to support the overall strategic intent of the organization and also provide enough flexibility to customize certain policies to meet the needs of employees in specific locations.

question

The source of overseas employees that provides the advantages of less cost and greater facility in the language is:

answer

host-country nationals.

question

When an American MNC hires an employee from Italy to work in its office in Bombay, this employee is referred to as a/an:

answer

third-country national.

question

The first step in selecting individuals for an international assignment is:

answer

self-selection

question

Because employees are more involved in their work within a high-performance work system, they are likely to:

answer

find their growth needs more fully met.

question

Passage of the _____ Act spurred the huge growth in unionization during the 1930s and 1940s.

answer

Wagner

question

One of the primary benefits of cross-training employees is that:

answer

cross-training helps employees identify trouble spots that cut across several jobs.

question

The employee complaint process that is most similar to a grievance procedure under a union contract is the:

answer

step-review system.

question

Which of the following would most likely help managers develop a strong relationship with a union in implementing high-performance work systems?

answer

involving them early in the design process

question

To keep organizational rules effective, employers should do all of the following except:

answer

make certain that all rules are communicated orally to all employees.

question

To invest in employee knowledge development, all of the following HR practices would be appropriate except:

answer

evaluating employees based on task performance.

question

To enhance the degree of rareness in employee skill and abilities, organizations should develop competencies in their employees that:

answer

are not equally available in the labor market.

question

Egalitarian work environments reduce or eliminate _____, while increasing or improving _____.

answer

status and power differences, collaboration and teamwork

question

One of the best ways to help employees see the need for change is to:

answer

show a gap between the present and future.

question

Which of the following would not support a high-performance work systems in a small-sized organization?

answer

relying upon outsourcing arrangements to attract high-quality employees

question

Termination meetings should be held:

answer

in a neutral location, such as a conference room

question

If you were developing a performance appraisal system for individuals on international assignments, it would be best to base individuals' appraisals on information from:

answer

both home- and host-country evaluations.

question

One of the biggest motivators for international expansion is:

answer

labor costs

question

A very high level of worker participation in management is found in Germany, where national law requires that labor be part of the boards of directors of companies. This participative arrangement is called:

answer

codetermination.

question

In collectivist societies such as Japan and Taiwan, pay plans focus on:

answer

internal equity and personal needs

question

Bargaining on all matters concerning rates of pay, wages, hours of employment, and other conditions of employment falls under:

answer

mandatory subjects

question

Pickets may prevent trucks and railcars from entering a struck business because:

answer

unions often refuse to cross another union's picket line

question

Louis, a union organizer, needs what minimum percentage of signed authorization cards before the National Labor Relations Board will hold a representation election?

answer

30 percent of all eligible employees

question

Efforts to design high-performance work systems in line with external fit issues such as competitive challenges and company values:

answer

focus the design on strategic priorities

question

Which of the following is not an exception to the employment-at-will doctrine?

answer

established protection

question

In a dispute, it is the arbitrator's responsibility to:

answer

ensure each side receives a fair hearing

question

Prior to their merger in 1955, the AFL represented primarily _____ unions, whereas the CIO generally represented _____ unions.

answer

craft; industrial

question

To achieve internal fit, organizations should use the following HR practices together except:

answer

morale testing.

question

Unions have a legal obligation to provide assistance to members who are pursuing grievances under:

answer

the fair representation doctrine

question

The creation of a relationship for the future based on trust, understanding, and mutual respect is the basis of:

answer

interest-based bargaining

question

Which of the following questions would be the least likely to be asked during a process audit?

answer

"Are employees making more money than in the past?"

question

Which of the following is a core skill for expatriate manager?

answer

resourcefulness

question

Which of the following is not an organizational benefit from using arbitration to resolve an employer-employee discrimination complaint?

answer

tendency for organizations to win a higher percentage of cases than employees do

question

Strikes are largely prohibited in the public sector because:

answer

the services provided by these employees are considered essential to the well being of the public

question

Apprenticeship training in Europe directs a large number of youths into:

answer

vocational training.

question

Building commitment to high-performance work systems is:

answer

an ongoing activity.

question

An employer-paid decision-making leave:

answer

gives an employee time to consider whether he or she wishes to remain with the organization.

question

Carmen, a new supervisor, wants to correctly document the poor performance of an employee. Which of the following would she not have to do?

answer

perform a current performance appraisal of the employee

question

Employers have the right to monitor messages and materials created, received, or sent for business reasons:

answer

and they may also monitor employees' e-mail, the internet, and voice mail

question

An employer has 150 employees. A certification election was held and 125 employees actually votes. To be granted exclusive representation over all bargaining unit members, the union must receive at least _____ votes.

answer

63

question

Employers are prohibited from retaliating against employees under all of the following except:

answer

the Workers' Adjustment Retraining and Notification Act

question

An Open-Door policy:

answer

identifies various levels of management above an employee's immediate supervisor that an aggrieved employee may contact

question

In using the balance-sheet approach to compensating expatriate managers, the term "differentials" refers to the concept of:

answer

offsetting the higher costs of overseas goods, services, and housing.

question

Which of these labor organizations is most likely to investigate and process member grievances, negotiate the local labor agreement, and monitor the employer's compliance with the labor agreement?

answer

UAW local #135

question

The bargaining power of a union may be exercised by:

answer

striking, picketing, or boycotting

question

Management rights within a labor agreement include:

answer

the conditions of employment over which management is able to exercise exclusive control

question

Federal and state courts generally view the privacy rights of employees as:

answer

minimal.

question

The cornerstone and major benefit of mediation is:

answer

that the parties involved maintain control over the settlement outcome.

question

Which of the following questions would be the most important to ask if you were concerned about maximizing your career benefits with a foreign assignment?

answer

How many executives within my organization have a foreign-service assignment in their background?

question

Explicit contracts typically include restrictions over activities of ex-employees regarding future employment such as:

answer

non-compete, intellectual property, and nonpiracy.

Exam 4 Chapters 13-16 – Flashcards

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