Clinical Management Essay Example

Statements

The mission and vision of Indian Rivers Mental Health Center is to design an effective feedback system for use in hospital settings, with the aim of delivering a range of behavioral health services to society in West Alabama. Additionally, the center plans to redesign its current budgetary provisions to eliminate irrelevant items and adopt a process that minimizes costs.

The main service provided by the organization is outpatient, inpatient, and residential care for patients with substance abuse, mental illness, and intellectual limitations in Pickens, Bibb, and Tuscaloosa counties. Their services are consumer-driven and easily accessible, benefiting society as a whole. The organization aims to prevent and medicate behavioral health disorders while offering a wide range of services for the community. Their goal is to provide accessible services that support the recovery of all individuals through both organic growth and acquiring interconnected market segments.

They have accountability to their consumers, families, advocates, their prayers, and the society at large.

Summary of Research, Analysis, and Conclusions

SWOT Analysis

The SWOT analysis for the Indian Rivers Mental Health Center reveals important facts about its management policy framework. This analysis involved modeling the parameters used to assess the internal and environmental factors that impact the organization's goals and objectives. First, in terms of strengths, the health center has a professionally groomed team with previous experience. Additionally, it is equipped with necessary equipment and an integrated referral system for seamless healthcare continuity. Second, in terms of weaknesses, the health center lacks an internal support structure that can effectively handle critical emergencies beyond its capabilities.

Despite its enhanced referral system, the primary goal of Indian Rivers Mental Health Center is to address special cases. Moreover, the

center has a unique business prospect in the medical industry due to its focus on mental health, a field with a limited number of dedicated institutions in the region. Consequently, there is an opportunity for expansion if desired. However, as a private entity, the center faces challenges in forming strong partnerships with public mental health institutions.

The Internal Assets Inventory

Indian Rivers Mental Health Center has several core competencies in its operational framework. Firstly, the health center has utilized technology to enhance its operations, particularly in the area of youth mentoring projects conducted in collaboration with other organizations. Secondly, the center has made efforts to increase its revenue sources by establishing dedicated cash reserves, diversifying funding sources, and adding twenty medication units, observation units, and meal apartments. Moreover, it has prioritized improving partnerships with community agencies that support the medical center in obtaining funding opportunities. Additionally, Indian Rivers Mental Health Center has implemented a service expansion program that focuses on providing non-residential community assistance and establishing clinical treatment teams. Lastly, the center has established a public awareness agency.

Indian Rivers MHC has established collaborations with healthcare providers to achieve its goals and is actively involved in the local Community Mental Health Task Force. The organization has enhanced collaboration with Federal Qualified Health Centers (FQHC) and utilizes community publications to raise public awareness and reduce stigma surrounding mental illness. Developing competencies in staff acquisition and retention is a priority for Indian Rivers MHC.

The Performance Appraisal System will be enhanced, along with a continuous effort to improve salaries and profits when funding allows. Surveying the employees regarding supervision and retention is necessary. The organization should

also focus on addressing the gap in residential care for individuals who have been discharged from state mental institutions. While the program aims to help clients acquire new skills and achieve higher levels of independence, the lack of adequate housing and transportation hinders its full establishment, exposing clients to harsh conditions and increasing their vulnerability to criminalization.

Innovation efforts are promoted by various factors within the organization. The director and other leaders value input and suggestions from employees, actively considering new ideas or opinions. Additionally, they demonstrate a commitment to implementing innovations swiftly. An example of this is the upcoming implementation of telemedicine, which is a recent development in the medical field (Gottlieb, 2006). Adoption of telemedicine, as a technological advancement, represents a significant milestone for the organization.

Challenges ; Opportunities

The current challenge facing Indian Rivers Mental Health Center is the lack of sufficient funds to effectively implement developmental projects. Many of these projects involve constructing buildings to expand patient facilities. As a result of this financial shortfall, many patients do not receive adequate healthcare, leaving them vulnerable to external factors that hinder their healing process. It is essential for Indian Rivers Mental Health Center to explore alternative funding options to construct suitable housing for patients, enabling them to recover more quickly. Additionally, this would relieve pressure on the overburdened social services department. Another opportunity for the center lies in the limited number of private health centers offering mental health care services in its area.

Insufficient funds can significantly affect an organization's regular business planning period, as well as any future planning. In order to adequately plan for its operations, an organization must

assess its economic strength. Many organizations opt to seek external sources of funding, such as bank loans, but this can place the organization at risk due to the lack of collateral and strict repayment requirements. Additionally, unforeseen events heavily impact an organization's operations.

Emergencies can manifest in various ways. For instance, employees may quit, calamities can disrupt organizational plans, and a high influx of patients can strain available resources (Gottlieb, 2006). Indian Rivers Mental Health Center has the ability to design customized services targeting the most vulnerable individuals in the community. Subsequently, the management team can seek out financial grants that specifically support community-oriented initiatives. This approach enhances the organization's chances of obtaining external funding without resorting to loans.

Strategic Intent

Strategic intent statements assist the hospital management team in making well-informed and effective decisions.

The management board holds exclusive responsibility for major decision-making at Indian Rivers Mental Health Center.

In order to enhance health service provision at the health center, the management team is providing a direct link that connects to organizational resources and strategic links both within and outside of the organization. The management team requires new guidelines to be incorporated into the organization's operation framework, which will assist in making better decisions based on the most critical factors affecting the organization. The current survey results for Indian Rivers Mental Health Center indicate that although significant efforts have been made to maintain the standard of healthcare provision, there is still a need for further improvement.

Indian Rivers Mental Health Centers aims to become a leading figure in its industry. To achieve this, the organization must first raise its standards locally before expanding regionally. However, due to logistical limitations, the

center must avoid overextending its capacity despite the challenges it faces. By focusing on surpassing standard levels of care, Indian Rivers Mental Health Centers can enhance its competitiveness.

One of the main objectives is to enhance healthcare delivery to the most vulnerable community members.

The services provided by Indian Rivers Mental Health Center are categorized as special services because they cater to a specific group of patients. These services are typically offered by governmental health agencies, which often lack the necessary capacity, resulting in compromised quality. As a private enterprise, meeting these needs relies on various factors, such as input from the affected families and society's concerns regarding mental health.

Therefore, it is evident that mental health patients possess a higher vulnerability level compared to other groups due to their unique requirements. Indian Rivers Mental Health Center must adequately cater to these special needs. Moreover, the integration of advanced technology within the institution's healthcare setting has resulted in positive advancements. Specifically, there are innovative technological options accessible for enhancing therapy in the mental health sector.

Anthony, Nagel, and Goss (2010) stated that by utilizing technology, the provision of quality therapeutic options has the potential to enhance the client's involvement, represent their interests, and mirror their strengths and ideas. Therefore, Indian Rivers Mental Health Center should focus on improving its therapeutic options to cater to the specific needs of its clients. These services will help the center enhance healthcare delivery by addressing the existing gaps. Additionally, it is crucial for the facility to establish an effective feedback system as part of its organizational setup. This feedback system will provide valuable insights on the outcomes of the services offered, highlighting areas

that require enhancement and those that have a positive impact.

Currently, Indian Rivers Mental Health Center does not have a comprehensive feedback system in place to monitor service provision. It should be noted that this feedback system will provide valuable information for monitoring and evaluating the hospital services. The areas that can be focused on include staff, equipment utilization, medical appointments, response to therapy, utilization of funds allocated for specific activities, and the achievement of projected milestones. According to Lloyd, King, and Deane (2008), performance appraisal is crucial in assessing performance and all stakeholders involved in the process will benefit if it is effectively carried out. In the case of Indian Rivers Mental Health Center, the system will allow for assessing individual contributions, monitoring medical errors, and promoting carefulness among its professional team members. This will make it easier for the organization to address most of the mental health issues (Indian River, 2011).

To enhance the sustainability of services, it is important for Indian Rivers Mental Health to diversify its funding options. The availability of sufficient funds is crucial for the successful implementation of the organization's goals and initiatives. However, the organization currently faces funding challenges in achieving these objectives. Therefore, it is necessary to explore financing options beyond the traditional healthcare sources. Normally, funds are obtained from the government, but accessing them can be limited due to a focus on urgent matters. According to Welfel and Ingersoll (2003), mental health practitioners have various financial options to consider and manage.

Indian Rivers Mental Health Center has the capability to pursue reliable alternatives for the sustainability of its services. The SMART objectives for strategic intents must be specific, measurable,

attainable, relevant, and time-bound. The following objectives meet these requirements:

1. Help the hospital management team make informed and effective decisions.
2. Ensure that at least 80% of short-term initiatives recommended by the hospital management team are adopted within 1 month of communication to staff members.
3. Ensure that at least 80% of long-term initiatives recommended by the hospital management team are adopted within a 1/3 of the stipulated time frame.
4. Develop a decision-making protocol within the first month to collaborate effectively with other relevant stakeholders in the industry and consider contextual factors.
5. Enhance health service provision to meet or exceed the standards and guidelines recommended by the National Mental Health Association within 3 months of passing new recommendations.

1. Ensure that all medical personnel serving within the Rivers Mental Health Center are trained and certified by their affiliate professional bodies such as the American Psychiatric Nurses Association within 6 months of passing the recommendations.
2. Ensure that the mental health services and treatment protocols satisfy legal and ethical provisions of psychiatric care as recommended by the National Commission on Correctional Health Care within 6 months of passing the recommendations.
3. Improve health care delivery to the most vulnerable members in the community.
4. Attain the global health initiatives championed by the World Health Organization that focus on addressing existing gaps in mental health care by meeting the needs of at least 80% of mental health care patients in the local area within 6 months of adopting new guidelines.

Conduct a needs assessment survey in the next month to profile critical factors in the surrounding community that require attention and identify individuals most affected.

Implement 100% of recommendations from the needs assessment results into the health delivery

process of Indian Rivers Mental Health Center. This will ensure practitioners prioritize urgent areas.

Locally campaign and use the hospital's website within the first 2 months to raise awareness among members of the surrounding community. Encourage them to report mental health issues affecting their families. This approach will help develop a community-focused system that considers the community's concerns and encourages public participation.

To advance technology in the institution’s healthcare setting, a study will be conducted in the following month to examine modern technology used in other hospital settings, regardless of geographical boundaries. The study will assess the efficacy of these technologies in achieving treatment and monitoring objectives, as well as their cost-effectiveness for the Indian Mental Health Center. The study recommendations will be implemented within 1 week of its conclusion, which will involve selecting and identifying the best technological options while considering cheaper alternatives and their maintenance costs in relation to the Indian Rivers Mental Health Center.

To develop an effective feedback system for the facility, several steps will be taken. Firstly, a new feedback process will be designed within the next 2 months to monitor the utilization of dedicated financial resources by the institution's management. Additionally, an external auditor will be appointed within the first 2 months to conduct a baseline survey on how Indian Rivers Mental Health Center has utilized its financial resources over the past year. Lastly, a new feedback system will be designed within the first 2 months to gather data on the standards of health practice among the mental health personnel at Indian River Mental Health Center.

In order to enhance sustainability of services, funding options will be diversified. A team will be

appointed within the first month to facilitate a baseline survey on other available funding options and how private health institutions are acquiring non-government funding sources.

However, it is important to be cautious and not disrupt normal operations within the 3-month window period.