Leadership Chapter 14 Test Questions – Flashcards

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__is the process of influencing others to achieve group or organizational goals
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leadership
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which of the following is a major concern of managers (as opposed to leaders)?
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maintaining the status quo
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One of the criticisms of the television industry is the networks' desire to maintain ratings by thinking in terms of next week's programming. The networks are also more concerned with how to get high program ratings quickly. This criticism assumes?
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The television industry has a shortage of effective leadership
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Which of the following is a major concern of leaders (as opposed to managers)?
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inspiring and motivating others
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Ford Motor Company has always attracted and nurtured capable managers, but it has failed to do the same for leaders. Ford is embarking on a sweeping attempt to mass-manufacture leaders. It wants to build an army of "warrior-entrepreneurs." Ford's "warrior-entrepreneurs" will be expected to?
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-take a long-term perspective -inspire and motivate employees to embrace change -realize that results are more important than processes -be architects rather than builders
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companies whose executives do not try to motivate employees to create long term solutions to the problems facing the companies are most likely ?
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are more than likely managers rather than leaders
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When Jack Welch, former Chairman of General Electric, a Fortune 5 company, assumed the role of CEO, he immediately began to make drastic changes in the company's structure and product lines. He envisioned a bloated, inefficient General Electric becoming an efficient, profitable organization over time. He inspired and motivated his employees to change. Jack Welch __
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would be characterized as a leader
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relatively stable characteristics such as abilities, psychological motives, or consistent patterns of behavior, form the basis for the __ of leadership.
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trait theory
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According to an article from CIO Magazine, "Leadership grows from courage and integrity." From this opening statement, you know the article will discuss leadership from the
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trait theory viewpoint
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The "great person" theory is another name for the ___ theory of leadership.
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trait
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which of the following traits refers to high levels of effort and is characterized by achievement, motivation, ambition, energy, tenacity, and initiative?
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Drive
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which of the following traits refers to the extent to which leaders are truthful with others?
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Honesty
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Oftentimes when an individual is running for a local political office, he or she makes lots of promises. When the individual wins the election and assumes office, he or she is often unable to carry through on political promises, an inability which leads to a perceived problem with
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integrity
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leaders who possess the trait of __ are more decisive and assertive and more likely to gain others confidence.
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self confidence
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which of the following traits refers to the tendency of leaders to remain even tempered and consistent in their outlook and the way they treat others even when things go wrong?
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emotional stability
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research at 3 universities has confirmed that two basic leader behaviors, __and ___ are central to successful leadership
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initiating structure, consideration
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which of the following is another term for considerate leadership behavior?
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employee-centered leadership / concern for people
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Walter Reed Army Institute of Research has made a study of how important it is for military leaders to be friendly with and to show concern for their troops. Its research shows that a leadership behavior high in____ positively influences soldiers and their ability to adapt to stressful environments
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consideration
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Doris Cunningham, CEO of Members Choice Federal Credit Union in West Virginia, believes keeping staff excited about the business they're in is one of a leader's primary roles. She believes a spirit of enthusiasm must start at the top. This indicates that Cunningham is high in
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consideration
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United Fruit Company is the owner of the Chiquita brand of bananas. United Fruit emphasized how the fruit was to be picked and packed for transportation and shows no concern for the workers. United Fruit can be considered using___ type of managing
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initiating structure
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Recently, a newly appointed CEO of a major corporation began by firing the entire management committee. A few months later, this same executive, fired two of his hand-picked senior executives. From this information, it is obvious that this executive was more concerned about his employees' ___ than their job satisfaction
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job performance
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Which of the following is another term for initiating structure leadership behavior?
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concern for production
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research shows that while initiating structure impacts primarily on___ consideration impacts primarily on__
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Job performance, job satisfaction
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Which of the following statements about the two basic leader behaviors that are central to successful leadership is true?
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these behaviors are referred to as initiating structure and consideration
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which of the following is the best leadership style for all situations?
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none of these
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Bill Belichick is the coach of the New England Patriots football team. As a successful coach, he has to schedule structured practices, emphasize careful planning, and assign tasks. He also has to show the players that he genuinely cares about them as people. According to the Blake and Mouton grid, Belichick's leadership style would be characterized as ___
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team management
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which of the following is an example of a situational theory of leadership?
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Fiedler's contingency theory
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In fielder's contingency theory, the term__ refers to the degree to which leaders are able to hire, fire, reward, and punish workers.
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position power
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In fielder's contingency theory, the term__ refers to the degree to which a particular situation either permits or denies a leader the chance to influence the behavior of group members.
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situational favorableness
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Some employees called former General Electric, CEO Jack Welch, "Bloody Jack" because his restructuring efforts eliminated numerous jobs and product lines without thought about how individual employees were impacted. Mr. Welch was viewed as "the hatchet man," and the source of the firings. Under Fiedler's contingency theory, someone acting like Mr. Welch would be viewed as having __
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strong position power
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which of the following approaches to implementing Fiedler's contingency theory in the workplace has proven effective?
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accurately measuring and matching leaders to situations
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According to which of the following leadership model occurs when leaders make it clear how followers can achieve organizational goals, take care of problems that prevent followers from achieving goals, and then find more and varied rewards to motivate followers who achieve those goals, these leaders are demonstrating?
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the path-goal theory
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which of the following is NOT one of the four leadership styles identified in the path-goal theory of leadership?
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Charismatic
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According to the path-goal theory of leadership, what type of leadership is being practiced that involves letting employees know precisely what is expected of them, giving them specific guidelines for performing tasks, scheduling work, setting standards of performance, and making sure that people follow standard rules and regulations.
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directive leadership
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According to the path-goal theory of leadership, what leadership style involves being friendly and approachable to employees, showing concern for them and their welfare, treating them as equals, and creating a friendly climate.
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supportive leadership
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Under the leadership of Michael Eisner, The Walt Disney Company developed an "executivecentric, Eisner centric culture"—whatever Eisner wanted to happen, he made happen. In terms of the pathgoal theory, Eisner used a(n)__ leadership style to improve Disney's profitability
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Directive
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according to the path-goal theory of leadership, ___ involves consulting employees for their suggestions and input before making decisions.
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participative leadership
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in the path-goal theory of leadership, subordinate satisfaction and subordinate performance would be examples of
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outcomes
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which of the following is an example of an environmental contingency in path-goal theory?
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task structure / the formal authority system
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The founder and CEO of a medical products distributor, establishes ambitious goals for his employees and is confident that they will be able to achieve these goals. In terms of the path-goal theory, this founder and CEO is exhibiting a(n) __ type of leadership
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achievement-oriented
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the normative decision theory_
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helps managers determine how much employee participation should be used in decision making
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To save a company from bankruptcy, its CEO told its employees that he would eliminate 53 percent of the company's mechanics and reduce the compensation of the remaining mechanics by 26 percent. In terms of the normative decision theory, Steenland
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made autocratic decisions
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In many organizations, sales managers develop companywide sales forecasts by asking members of the sales force to decide how much growth they anticipate in their individual sales territories. Sales managers then take the input from the individual salespeople and create the companywide sales forecasts based on this information. In the normative decision model, this would be an example of a(n) __ decision- making style
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consultative
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which of the following is an example of a rule used within normative decision theory to increase decision quality?
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the goal congruence rule
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which of the following leadership theories uses a decision tree to determine the appropriate level of participation by subordinates in decision making?
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Vroom- yetton-jago's normative decsion model
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__is the ability to anticipate, envision, maintain flexibility, and work with others to initiate change that will create a positive future for the organization.
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strategic leadership
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__ is leadership that creates a positive image of the future that motivates organizational members and provides direction for future planning and goal setting.
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visionary leadership
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the two types of visionary leadership are__
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charismatic leadership and transformational leadership
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The author of The Science of Good and Evil describes his meeting with the founders of Google in the book. He described them as visionary leaders, which means their primary goal for being in business is to__
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create a positive image of the future
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two kinds of charismatic leaders are referred to as__
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ethical charismatics and unethical charismatics
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__refers to the behavioral tendencies and personal characteristics of leaders that create an exceptionally strong relationship between them and their followers.
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charismatic leadership
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charismatic leaders generally__
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articulate a vision bases on strongly held values
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transformational leaders__
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-help followers see how their jobs fit with the organization's vision are accurately described by all of these
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which of the following is NOT a component of transformational leadership?
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supportive influence
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transactional leaders__
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reward followers for good behavior and punish followers for poor behavior
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As CEO of UPS, Michael Eskew transformed the company from a package delivery service to a logistics expert so it could serve as a traffic manager for corporate America. As a transformational manager, Eskew_
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used intellectual stimulation to encourage his employees to take innovative approaches to problem solving
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Transformational leaders that pay special attention to followers' individual needs by creating learning opportunities, accepting and tolerating individual differences, encouraging two-way communication, and practice being a good listener describes the component of transformational leadership known as __
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individualized consideration
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transactional leaders often__
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rely too heavily on discipline or threats to bring performance up to standards
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transformational leadership
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__is a leadership that generates awareness and acceptance of a group's purpose and mission and gets employees to see beyond their own needs and self-interest for the good of the group
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which of the following is a rule used within normative decision theory to increase employee acceptance and commitment to decisions?
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the commitment requirement rule
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__is an organization's set of procedures, rules, and policies.
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formal authority system
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according to the Blake/Mouton leadership grid, __ leadership style occurs when leader gives thoughtful attention to the needs of people providing them with friendly and comfortable environment but don't really pay much attention to production or performance
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country club
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which of the following statements about leaders and managers is true?
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organizations need both leaders and managers
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