Case Study On Standard Charted Bank Of Pakistan Mc Donalds And Warid Telecom Business Essay Example
Case Study On Standard Charted Bank Of Pakistan Mc Donalds And Warid Telecom Business Essay Example

Case Study On Standard Charted Bank Of Pakistan Mc Donalds And Warid Telecom Business Essay Example

Available Only on StudyHippo
Topics:
  • Pages: 7 (1819 words)
  • Published: September 23, 2017
  • Type: Case Study
View Entire Sample
Text preview

Introduction

Standard Chartered Bank, a well-known participant in the banking and finance sector, was founded by John Paterson in 1983 under a Royal Charter given by Queen Victoria. It is currently based in London and has effectively grown its global presence with 1,400 branches and establishments, employing a staff of 7,300 individuals.

Standard Chartered Bank is a highly ranked company on the London and Hong Kong stock exchanges. It generates 90% of its net income from Asia and has a presence in more than 50 countries across the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom, and the Americas through various means such as branches, subsidiaries, associates, and joint ventures. With employees from 125 different nationalities globally, Standard Chartered Bank possesses over 140 years of experience operating in Asia. The bank's headquarters are located in Karachi, P

...

akistan.

Standard Chartered Bank Pakistan is the largest international bank in Pakistan with 127 subdivisions within the state. In 2006, it acquired Pakistan's Union Bank and merged it with its own subordinate, capturing the market of Pakistan. This acquisition made Standard Chartered Bank Pakistan the 6th biggest bank in the country.

The mission statement of Standard Chartered Bank Pakistan is to provide exceptional value to its clients, investors, and staff while leading the banking sector in offering loans and advanced leasing products and solutions. They also emphasize adopting and living their core values.

Core Values:

  • Brave: Stand for what they believe to be right.
  • Responsive: Listen to the clients and co-workers and construct strong relationships.
  • International: Work together constructing strong relationships across the bank.
View entire sample
Join StudyHippo to see entire essay
  • Creative: Continuously better the manner of work, doing it simpler, better, and faster.
  • Trustworthy: Do what is best for the organization and clients.
  • Standard Chartered Bank of Pakistan maintains its unique market position by providing effective and simple loans, both short-term and long-term, as well as funding focused on small and medium enterprises and corporations. Some strengths of Standard Chartered Bank Pakistan include its heritage as the 6th largest bank in Pakistan and its over 140 years of experience in Asia, which has earned it a strong reputation worldwide.

    Standard Chartered bank is continuously ranked in the top 25 on both the Hong Kong and London stock markets, instilling public confidence and making it a trusted institution for deposits and loans. In Pakistan, the bank has a widespread presence with 127 branches, including subsidiaries and joint ventures. It is further expanding its network of branches to provide convenient services to customers and strengthen its infrastructure to become the leading company in the country. With a global reach, the bank currently operates 1400 branches worldwide.

    They are utilizing modern engineerings to capture the market such as online banking, ATM cards, recognition cards, debit cards, American Express cards etc, . With which clients can enjoy a lot of facilities such as withdraw cash any time, paying bills online, get their minimum statements whenever required and funds transfer.

    Islamic Banking

    The Standard Chartered Bank is the first bank to receive the license for Islamic Banking. It started Islamic banking with the purpose to fulfill the desires of its Muslim clients

    according to Shariah (Islamic Teaching) which are completely different from conventional financial services.

    1. Standard Chartered Bank in Pakistan specializes in designing and implementing Islamic financial solutions to comply with Shariah principles in banking and finance.
    2. The bank offers a range of products including personal banking, Islamic banking, priority banking, wholesale banking, and SME banking.
    3. However, there are areas for improvement. The account opening procedure is currently slow and could be made more efficient for customer convenience. Customers have to provide security from existing account holders and go through extensive documentation and verification processes. This should be faster and more reliable given the availability of online services.
    4. In addition, the loan procedure can be enhanced to better cater to students, farmers, corporations, and small businesses.

    The loan provision process is time-consuming and lengthy. Rental installment options for purchasing vehicles, homes, generators, etc., are offered by Standard Chartered Bank, albeit at higher interest rates compared to other banks. Inconvenience for customers arises from certain branches being located in small buildings despite the bank's position as the 6th largest in Pakistan. Moreover, limited employee numbers at specific branches lead to extended waiting times. Nevertheless, it is noteworthy that Standard Chartered Bank consistently ranks within the top 25 on both the London and Hong Kong stock exchanges.

    90 % of Standard Chartered Bank's net income comes from Asia.

    • In 2006, Standard Chartered Bank acquired Union Bank of Pakistan, becoming the 6th largest bank in Pakistan.
    • In 2007, Standard Chartered Bank Pakistan saw a 38% growth in net income.

  • In 2008, Standard Chartered Bank was awarded as the "Best Corporate/Institutional Bank in Pakistan."
  • In 2010, Standard Chartered Bank and the International Finance Corporation launched a partnership to support SME growth in Pakistan.
  • Decision

    Standard Chartered Bank is experiencing rapid growth and facing tough competition. It needs to hire more employees to meet market demands.

    Expanding its presence in various cities of Pakistan is suggested for McDonald's to meet market demand and cater to customers who dislike waiting in lines. As a renowned global restaurant chain with subsidiaries worldwide, the company aims to provide the ultimate fast-service dining experience.

    McDonald's is committed to excelling in quality, service, cleanliness, and value. Our ultimate objective is to ensure that every customer departs with a smile. Worldwide, we strive to deliver the finest experience at a fast food restaurant. At McDonald's, we place importance on the personal and professional growth of our staff members. We consistently enhance their skill sets through a structured and systematic approach. The effectiveness of our Crew Development Program is evident in the fact that 40% of our top 50 managers began as crew members.

    McDonald's has implemented a successful strategy to promote competition among its employees, including financial rewards and promotions for high performers. They also offer an e-learning program and online resources for distance learning opportunities.

    To further support employee development, McDonald's provides classroom courses and training at Hamburger University. Upon completion, employees receive certificates from

    McDonald's, which is now a certified awarding body. They also collaborate with Hamburger University USA to train mid-level managers and executives.

    Additionally, McDonald's offers a comprehensive scholarship program that reimburses up to $5,250 in tuition fees for job-related courses taken by their employees.

    McDonald's offers financial assistance and benefits to their employees in non-work related areas. In the USA, they have a national employee scholarship program that awards 52 scholarships each year. In the United Kingdom, McDonald's provides apprenticeships to 6000 individuals in 2009 and currently has 800 participants. Their aim is to offer apprenticeships to 10,000 people, making them the largest provider of apprenticeships in the UK.

    Warid Telecom is a telecommunications company located in Pakistan that delivers telephone services throughout the nation.

    Warid Telecom, a multinational company owned by the Dhabi Group and headquartered in the UAE, operates in Pakistan, Bangladesh, Congo, and Uganda. The Dhabi Group also owns various businesses across different continents.

    Introduced in May 2005 in Pakistan, Warid Telecom quickly gained over 1 million customers within 80 days. According to the Pakistan Telecommunication Authority's report in 2009, Warid Telecom had a user base of 18.14 million at that time, making it the third-largest company in Pakistan. Notably, among telecom companies operating in Pakistan, Warid Telecom has the largest number of "Post-Paid" subscribers.

    Mission Statement: Our goal at Warid Telecom is to be the leading telecommunication company in Pakistan, serving both web and individual subscribers. We strive to efficiently provide comprehensive communication services that meet the needs of our customers.

    Warid Product Line:

    • At Warid Telecom, we offer two main products:
    • Zahi Postpaid
    • Zem Prepaid

    Warid Telecom's headquarters is located in Lahore.

    Warid Telecom is the

    third largest telecom operator in Pakistan, known for its reliability. They offer efficient and cost-effective solutions to cater to business needs. With a wide network of Sales and Customer Service Centers and multiple franchises nationwide, Warid provides comprehensive coverage.

    The head office comprises various divisions, sections, and officials:

    • Selling
    • Human Resource
    • Fiscal Accounting and Revenue Assurance
    • Sales and Customer Services
    • Administration
    • Products and Services
    • Procurement and Logistics
    • Legal Affairs
    • Engineering and Information Technology
    • Audit and Risk Services
    • < li >Quality Assurance< / li >
      < li >International Business< / li >
      < li >Public Relations< / li >
      < li >Operationsand Project Management< / li >
      < li >Government Relations< / li >

    Challenges faced by Warid Telecom

    < p > Warid Telecom is a registered private limited company with a trademark registration. The total investment follows a debt-equity ratio of 40:60, where 40% of the investment is loan-based while the remaining 60% is equity-based.

    Warid Telecom is facing challenges in recruiting and selecting candidates for management and technical positions within their human resource department. They are struggling to find suitable individuals for management roles and occasionally hire people without the required experience and skills for technical positions. Additionally, they encounter difficulties in generating a high number of applicants when advertising job vacancies through both print and electronic media.Warid Telecom's management is actively seeking a business strategy to address the recruitment and selection issues within the HR department. The following websites are mentioned:
    1. www.waridtel.com
    2. hypertext transfer protocol: //www.fgb.ae/en/aboutus/index.asp # 0
    3. hypertext transfer protocol:

    Get an explanation on any task
    Get unstuck with the help of our AI assistant in seconds
    New