BUS 350 Chapter 9 copied – Flashcards
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A team-oriented work environment places emphasis on:
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empowerment and collaboration
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A method for countering social loafing includes:
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formal evaluation of member contributions
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Self-managed teams are sometimes called:
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autonomous work groups
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An effective team exhibits:
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shared leadership
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The set of authority and task relations among group members is known as:
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status structure
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One of the contributing factors to the violent and aggressive acts that led to the riot that destroyed Los Angeles following the Rodney King verdict in the early 1990's included:
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loss of individuality
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Task functions relate to a group's efforts to complete an assignment. These functions include all of the following except:
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consensus testing
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As a member of a quality circle, you frequently check with other members to make sure all are focused on the same problem and that everyone has opportunities to contribute. You are performing the group maintenance function of:
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gatekeeping communication
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Tension reduction activities are considered:
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a maintenance function
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A team-oriented work environment places emphasis on:
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empowerment and collaboration
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Teams are appropriate where
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the knowledge and talent of workers are dispersed across members and require integration
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Work team effectiveness in the new team environment requires attention by management to both:
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team structure and team process
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All of the following are considered important work process issues EXCEPT:
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role specification
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Which of the following problems would a quality circle NOT likely concern itself?
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pay increases
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Quality teams are different from quality circles in that:
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they are more formal and assigned by upper-level management.
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A small group of employees who work voluntarily on company time, typically one hour per week, to address work-related problem defines:
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a quality circle
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Integrated involvement as a social benefit of group or team membership includes:
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opportunity for influence
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In which of the following communication situations can nonverbal communication be utilized?
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committee meeting
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The standards that a work group uses to evaluate the behavior of its members are called.
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norms of behavior
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All of the following would be considered positive norms of behavior within a group except:
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social loafing
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For successful chief executive officers, the peak performance years mostly occur at about:
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seven years
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Social loafing is usually
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weighs heavy on a group's efforts and achievements.
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Cooperative rewards in work teams will have the most effective impact on:
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accuracy of performance
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Dependence on guidance and direction is the defining characteristic of the ____stage of group development.
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forming
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Teamwork is appropriate where:
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the knowledge and talent of workers are dispersed across members and require integration.
