Buckman Laboratories Case Study Essay Example

Bob Buckman certainly had the right idea when he created and implemented the K’Netix Information System. Utilization of the knowledge bank of individuals and then sharing that information with all of the employees within the organization proved to be one of the key components that distinguished Buckman Laboratories from its competition. However, in a market where knowledge management systems are more common, Buckman Laboratories will need to find a way to remain competitive.

One way to achieve this would be to expand the function of the K’Netix system. In addition to being a knowledge sharing portal between all employees within the company, the system could also keep track of the client’s inventory. It could alert the dedicated sales person for that particular client, that the client’s inventory levels were low. The sales person would then contact the client