HR test review – Flashcards
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a method to increase employee productivity, involves having fewer employees who perform multiple job tasks.
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redesigning work
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Which of the following is a mathematical method of HR forecasting?
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staffing ratios
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Which of the following is a disadvantage of an aging workforce in economically developed countries?
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having to replace experience and talent
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Which of the following best defines multinational corporations?
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An organization that has facilities and other assets in at least one country other than its home country
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Jane, a citizen of the country of Aria, works in the country of Polia for an organization headquartered in Aria. Which of the following best describes Jane?
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she is an expatriate
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Joe, a U.S. citizen, works in Mexico for an organization headquartered in the United Kingdom. Which of the following best describes Joe?
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he is a third country national
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Which of the following is not covered under the Americans with Disabilities Act?
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state government employees
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The original purpose of the Civil Rights Act of 1964 was to address _____ in the United States.
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racial discrimination
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Which of the following is the objective of the affirmative action program?
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To have the company's workforce demographics reflect as closely as possible the demographics in the labor market
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Which of the following statements is true of quid pro quo harassment?
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A supervisor can be held guilty of quid pro quo harassment if he or she promotes an employee in return of sexual favors.
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In the context of social media, the disclosure of which of the following is most likely to be considered a risk by employers?
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customer lists
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Which of the following is the function of specific program audit?
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Reviewing particular HR areas such as compensation, training, and so on
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Which of the following is a part of the strategy and planning function of human resource management?
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human resource retention
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Which of the following is true of the Sarbanes-Oxley Act?
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It was passed in 2002 by Congress to make certain that publicly traded companies follow accounting controls that could reduce the likelihood of illegal behavior.
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Kurt, a manager at LionShare LLC., is responsible for the strategic planning process in his organization. He is currently at the stage of implementing the strategy. Which of the following stages of strategic planning would have Kurt engaged in just before he moved on to implementation?
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Formulating supporting functional strategies
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A _____ is a practice required for safe and efficient organizational operations.
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business necessity
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During mergers and acquisitions, the workforce must be optimized _____.
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post integration
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Which of the following is true of PeopleSoft?
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It is a software that allowed human resources to run its own support and make changes without help from IT.
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Suzie, a human resource executive, works with ZedNet Inc. She was responsible for employee recruitment and compensation. After a promotion, she was made responsible only for recruitment. Which of the following is true of Suzie?
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Suzie moved from a generalist role to a specialist role.
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In the balanced scorecard framework, operational effectiveness is classified under _____.
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internal business processes
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Bob, a human resources executive at Axis Inc., is moving from an operational role in the human resources department to a strategic role. Which of the following best describes Bob's change of role?
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Moving from serving as a "champion" of employee concerns to helping define the strategy to manage human capital
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Which of the following is the difference between a Human Resource Information Systems (HRIS) and Software-as-a-Service (SaaS)?
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SaaS allows self-service, while an HRIS requires support from IT.
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_____ refers to the judgmental method of HR forecasting that relies on general guidelines applied to a specific situation within the organization.
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rule of thumb
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Which of the following is an advantage of using a contingent workforce?
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lower cost
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Which of the following best defines HR analytics?
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An evidence-based approach to making HR decisions on the basis of quantitative tools and models
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A(n) _____ is a citizen of one country who is working in a second country and employed by an organization headquartered in a third country.
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third-country national
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In the balanced scorecard framework, utilization of capital is classified under _____.
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financial measures
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Affirmative action means that an employer takes proactive measures to:
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increase the number of women and minorities in the workforce
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Which of the following is best classified as an ethnocentric policy of strategic approaches to international staffing?
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Managers from headquarters staff key positions.
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Which of the following is a consequence that employers face when they violate the WARN Act?
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incurring heavy fines
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Which of the following is the function of I-9 audit?
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Reviewing compliance with immigration regulations
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Ken, a brand manager at Media Labs LLC., is formulating a strategic plan for his organization. He has identified the organizational mission and formulated a SWOT analysis of the business. Which of the following is most likely to be Ken's next step in the strategic planning process?
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Establish goals and objectives
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Which of the following is an HR activity that should be conducted during integration in mergers and acquisitions?
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retaining key talent
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The _____ requires employers to verify the employment status of all employees, while not discriminating because of national origin or ethnic background.
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immigration reform and control act
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Which of the following is true of the Consolidated Omnibus Budget Reconciliation Act?
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Displaced workers can retain their group medical coverage for up to 18 months for themselves, and up to 36 months for their dependents, if they pay the premiums themselves.
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Which of the following best exemplifies quid pro quo type of sexual harassment?
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A supervisor giving a pay hike to an employee who performed sexual favors
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Which of the following is typically the first step in the strategic planning process for organizations?
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organizational mission
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Which of the following is a part of the process of aligning human resource activities?
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Training, developing, and evaluating employees
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The Americans with Disabilities Act is enforced by the _____.
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Equal Employment Opportunity Commission
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Which of the following is a difference between a Human Resource Information System (HRIS) and PeopleSoft?
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An HRIS was run on support from IT people while PeopleSoft did not require any support from IT.
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In the balanced scorecard framework, employee capabilities are classified under _____.
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learning and growth activities
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Which of the following best describes a bona fide occupational qualification?
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It provides a legitimate reason why an employer can exclude persons on otherwise illegal bases of consideration.
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Which of the following is typically the last step in the strategic planning process for organizations?
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Evaluating and reassessing strategy
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Mark, an HR manager, is responsible for the HR planning process in his organization. He has reviewed the organization's strategic plans. Which of the following is most likely to be Mark's next step in the planning process?
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Assess external and internal workforce
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Which of the following is true of executive orders 11246, 11375, and 11478?
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They require federal contractors to take affirmative actions to compensate for historical discrimination against women, minorities, and handicapped individuals.
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Ramone, a human resource manager, works for TelVille Inc. Initially, he was responsible only for recruitment. After a promotion, he was made responsible exclusively for employee benefits. Which of the following is true of Ramone?
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Both the roles that Ramone played were specialist roles.
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Which of the following statements is true of the Americans with Disabilities Act?
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The ADA does not protect current users of illegal drugs and substances
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A(n) _____ refers to the judgmental method of HR forecasting that requires experts to meet face to face.
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nominal group
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_____ is a mathematical HR forecasting method that involves making a comparison of past relationships among various factors.
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statistical regression analysis
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Which of the following is true of organizational culture?
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It tells people how to behave in an organization.
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Which of the following is typically the first step in the HR planning process?
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Review organization's environmental analysis/strategic plans
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One of the most common means used to control instances of glassceiling in an organization is:
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establishing formal mentoring programs for minority groups.
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Which of the following is true of retaliation in workplaces?
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Employers are prohibited from retaliating against individuals who file discrimination charges.
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Which of the following scenarios is considered illegal according to the Civil Rights Act of 1964?
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Segregating employees on the basis of their ethnicity
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_____ occurs when members of a group are treated differently from others.
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Disparate treatment
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Which of the following statements is true about the Equal Pay Act of 1963?
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It requires employers to give similar wage rates for similar work without regard to gender.
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The _____ eliminates the statute of limitations for employees who file pay discrimination claims under the Equal Pay Act.
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Lilly Ledbetter Fair Pay Act
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Which of the following is typically the last step in the HR planning process?
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Develop HR staffing plans and actions
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Peter, a U.S. citizen, works in the United States for an organization headquartered in Mexico. Which of the following best describes Peter?
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he is a host-country national
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Which of the following best defines the term 'effectiveness'?
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The ability to produce a specific desired effort or result that can be measured
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The Rehabilition Act passed in 1973 apple only to
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federal contractors
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According to the ____ employees are required to notify their employers of military service obligations
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Uniformed Employment and Reemployment Rights Act
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Which of the following is a pair of the process of aligning human resource activities
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training, develpmenting, and evaluating employees
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Which of the following is true of the operational side of human resource departments
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It involves managing most human resource activities in keeping with the strategies that have been identified by management
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David, a human resources manager at RedWall INC., is moving from an administrative role in human resource department to a strategic role. Which of the following best describes David's change of role?
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Moving from processing legal paperwork to helping define the strategy to manage human capital
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Which of the following statements is true of the functions of human resource management?
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It refers to a design of formal systems in an organization to manage human talent for accomplishing organizational goals
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Which of the following is a specialized human resource organization?
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WorldatWork association
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Which of the following advertisements for recruitment is most likely to be considered illegal?
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Young store executives needed
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Smith, a U.S. citizen, works in his country for an organization headquartered in a different country. Which of the following is he?
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He is a host country national
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Which of the following is true of glass ceiling?
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It refers to the discriminatory practices that have prevented women and other minority status employees from advancing to executive level jobs
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Which of the following is a part of the process of outsourcing analysis?
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Using domestic vendors instead of employees
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Which of the following is a part of the process of redesigning work?
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reshaping jobs because of technology changes
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Which of the following is a source of inflow in the current staffing level?
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internal transfers
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Under which of the following circumstances is a difference in pay between men and women
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difference in performance
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Which of the following is the function of compliance audits?
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Checking record keeping on state and federal paperwork requirement
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Mike, human resources executive at Oyster Studious, is moving from an operational role in the human resource department to an administrative role. WHich of the following best describes Mike's change of role?
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Moving from serving as a champion of employee concerns to processing legal paperwork
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Which of the following is true about a Human Resource Infromation System?
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It is a software that did payroll, kept track of employees,, and ran reports for human resource managers with support from IT
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Which of the following is true of the Family and Medical Leave Act?
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It requires that qualified individuals be given up to 12 weeks of unpaid family leave
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The ____ passed in 1973 required that federal contractors take affirmative action to employ disabled workers.
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Rehabilitation act
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Internal Supply for next year - ______
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Current staffing level - projected outflows this year + Projected inflows this year
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Max, a human resource executive, works at Axis INC. Initially, he was responsible only for recruitment but after his promotion was responsible for recruitment, compensation, and benefits. Which of the following best describes Max?
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Max moved from a specialist role to a generalist role
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Which of the following is true of the U.S. department of labor?
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it has broad enforcement and oversees compliance with many employment-related laws
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Cost per hire is classified as a ____ metric of Human Resource
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staffing
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Which of the following is a step that employers can take to reduce pay inequities?
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Benchmark against local and national markets
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Which of the following is an effective method for managing a talent shortage?
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Outsourcing to a third party
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Which of the following is best classified as a polycentric policy of strategic approaches to international staffing?
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host-country nationals staff key positions
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Which of the following is true of Software-as-a-Service
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it is a software that runs in a vendors data center or on the cloud and it allows self-service
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Which of the following is a part of the staffing function of human resource management
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Recruiting
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Preventing workers from injuring themselves at the workplace is a ____.
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business necessity
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Which of the following is true of the Worker Adjustment and Retraining Notification Act
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previous year to give a 60 day notice before implementing a layoff that involves more than 50 people
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Which of the following is true of the Uniformed Services employment and reemployment rights act?
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Uniformed military personnel are provided up to five years of active duty service leave during which the employer must hold their job
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Which of the following is the function of benefit program audit
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Reviewing regulatory compliance, benefits administration and reporting
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Sara, a human resource manager at Comp inc, is moving from an administrative role in the human resource department to an operational role. Which of the following is best describes Sara's change of role?
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Moving from processing legal paperwork to serving as a champion of employee concerns
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Equal employment opportunity is a broad-reaching concept and essentially requires employers to make:
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status-blind employment decisions
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The ____ prohibits the use of preempoyment medical exams, except for drug test, until a job has been conditionally offered
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Americans with Disabilities Act
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Josh, a human resource manager, used to handle employee recruitment and compensation for his organization. After a promotion, he was responsible for handling employee recruitment, compensation, and benefits. Which of the following is true of Josh?
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Both the roles played by Josh are generalist roles
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An ___ is a citizen of one country working in a second country and employed by an organization in the first country.
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expatriate
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Which of the following is an illegal criterion for rejecting job applicants?
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religion
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Which of the following is true of the common challenges for global human resources?
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emerging market opportunities expose companies to unfamiliar risks that may be difficult to analyze
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Which of the following is typically a practice of reasonable accommodation by employees toward disabled employees?
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Providing special equipment to assist with their task
