Chapter 1 IS 201 – Flashcards

1. What is a standardized set of activities that accomplishes a specific task, such as processing a customer's order? Transaction Business process Expense Marketing

2. What is calculated by dividing the firm's sales by the total market sales for the entire industry? Break-even point IRR Market share Income statement

3. Which of the following statements is true? IT equals business innovation IT enables business success and innovation IT represents business success and innovation IT equals business success

What analyzes the transactional information of the business so the owners and investors can make sound economic decisions? Bookkeeping Financial Accounting Managerial Accounting Accounting

5. What is information technology? The function that plans for, develops, implements, and maintains IT hardware, software, and the portfolio of applications that people use to support the goals of an organization The function of selling a good or service that focuses on increasing customer sales, which increases company revenues A discipline that includes the methods, tasks, and techniques organizations use to produce goods and services A field concerned with the use of technology in managing and processing information

6. Which of the following is not accomplished by human resources management? Employee training Employee recruitment Employee appraisals Employee vacation scheduling

7. What did Thomas Friedman believe happened to the world because of the unplanned cascade of technological and social shifts? The world became flat The world became bigger The world became more sophisticated The world became larger

8. Which of the following is NOT one of Thomas Friedman's ten forces that flattened the world (Friedman 2005)? Fall of the Berlin wall Netscape IPO Wireless Microsoft IPO

9. Almost all organizations today have an internal IT department, often called Information Technology (IT), Information Systems (IS), or Management Information Systems (MIS). True False

10. What can IT enable an organization to accomplish? Improve productivity Reduce costs Generate growth All of these

11. Which of the following is not one of the four phases in the product life cycle? Introduction Decline Place Growth

12. What is the division of a market into similar groups of customers? Market mix Market communications Market segmentation Market management

13. Which of the following is not a part of the marketing mix? Price Product Point Promotion

Which of the following represents the order of priority for the three primary organizational key resources? Information, information technology, people Information technology, people, information Information, people, information technology People, information, information technology

15. What is data that has been converted into meaningful and useful context? All of these Information Information technology Information systems

16. Why do students need to study information technology? Information technology is found in only a few businesses. Information technology is rarely discussed in business magazines. Information technology is everywhere in business. Information technology is rarely used in organizations.

17. What is the function of the marketing department? To promote the sale of goods or services and support the sales department by creating promotions that help sell the company's products To deal with the strategic financial issues associated with increasing the value of the business while observing applicable laws and social responsibilities To implement the policies, plans, and procedures for the effective management of employees To sell a good or service and focus on increasing customer sales, which increases company revenues

18. What are raw facts that describe the characteristics of an event? Information technology Data Information All of these

19. Which of the following represents the relationship between functional areas in a business? Interdependent Independent Autonomous Self-sufficient

20. What is the function of the sales department? To deal with the strategic financial issues associated with increasing the value of the business while observing applicable laws and social responsibilities To implement the policies, plans, and procedures for the effective management of employees To sell a good or service and focus on increasing customer sales, which increases company revenues To promote the sale of goods or services and support the sales department by creating promotions that help sell the company's products