Ethical Issues In Hotel Management Essay Example

andards of conduct governing an individual or group which focus on conduct. In management, ethical issues are affected by environment influences, culture influences, society influences and technology influences. It is easy to manage a business in a domestic operation with a same culture that everyone seems to speak the same language, have similar values and norms. However, especially hospitality industry, it has so rapidly developed globally, management is no longer restricted to the domestic territory, and constantly confronts cultural diversity.

For example, in Australia, many Chinese and Indians are working in hospitality industry. On the other hand, most of the guests are western people. Therefore, all of them have different ethics norm, and managers sometimes may hard to make a decision because of the ethical issues. Therefore, doing business globally opens the arena for conflicts in norms. Thus, th