Taylor Ambulance Company, Inc. has provided transportation services to hospitals and rehabilitation centers in the City of Kelsey for a decade. Over time, due to its excellent reputation for high-quality and professional services, the company began receiving emergency calls from the city's 911 station and fire departments.
From a small, modest ambulance company, our company has expanded to become a provider of 26 ambulances and employing 70 staff members ranging from paramedics to EMTs. In 2008, Taylor Ambulance Company, Inc. began offering primary ambulance transportation services for the City of Kelsey. We are dedicated to consistently providing the finest and most professional ambulance transportation to the citizens of Kelsey for many more years.
If there is an emergency, please dial 9-1-1. For non-emergency transport scheduling, contact local dispatch at 555-0101. Other matters can be directed
... to the Operations Manager at 555-0102. Taylor's Ambulance Company Inc. faces moral and ethical issues in determining employee work schedules for optimal ambulance transportation in Kelsey. Currently, emergency employees work 24 hours on and have 48 hours off, while non-emergency employees have a Monday through Friday schedule from 7 am to 6 pm. Some propose changing this to provide all employees with time off during the week and weekends. The management team will trial a new schedule where emergency employees work for 24 hours and have 72 hours off, resulting in varying days off throughout the week. Non-emergency employees will maintain their Monday-Friday schedule but end every other week at noon. Concerns are raised about favoritism towards significant others regarding favorable hours or zone coverage in the city by company management.
Moreover, there is the added complexity for the company to handle internal
relationship problems amongst the management staff and employees. Consequently, it might be necessary for employees to have some time and room to deal with their personal affairs.
This poses a problem as each employee should have equal hours and responsibilities for covering various zones and areas of the City of Kelsey. Additionally, there is a moral concern with some ambulance drivers illegally and unethically using sirens and lights without emergencies.
Delayed ambulance response to emergency calls is unacceptable, resulting in extended patient waiting times. This has led to a deterioration of some patients' conditions from non-life threatening to life threatening. Hence, it is imperative that patients are prioritized and promptly transported by drivers with utmost care.
Upon arrival at the local hospital, paramedics and EMTs must show respect to the staff. They should also inform about any complications or medications administered to the patient. Regrettably, there have been complaints regarding disrespectful and hostile conduct by some paramedics and EMTs towards hospital staff members. It is crucial that such incidents do not happen within Taylor Ambulance Company, Inc., as our aim is to deliver outstanding service to all parties involved in our services.
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