Credited to the company Essay Example

s behind Walgreens' entrepreneurial and risk-taking nature can be traced back to its early years when the founder made his own drugs, setting the company apart from other drug stores. In 1922, Walgreens invented the malted milkshake and in 1981 became the first drugstore company to link all its departments through satellite technology. The introduction of next-day photofinishing, POS scanning at checkout counters in 1991 for faster customer service, and opening the first pharmacy with a drive-thru in 1992 are some notable innovations that Walgreens has spearheaded. Additionally, Walgreens was the pioneer of child-resistant packaging of drugs in 1968 before it became a legal requirement. Finally, the introduction of the self-service concept at Walgreens stores replaced the previous clerk service model that was dominant in the industry at that time.In 1997, Walgreens implemented Intercom Plus, a computerized system that accelerates prescription filling and enhances patient counseling