Starbucks Mission: Social Responsibility Essay Example

its employees with a great health care program.

The company invests in its employees’ well being so that they in turn can work on the success of the business. It is also unique because providing these benefits have contributed to the company’s stability that shown through lower turnover rates and higher productivity from the employees. This uniqueness adds to Starbucks ethical practices as it shows that it cares for its employees and will attract more consumers that value the same level of ethics.

3. Do you think that Starbucks has grown rapidly because of its ethical and socially responsible activities or because it provides products and an environment that customers want? I think that it is because of both practices done by Starbucks. A company as big as Starbucks is made up of so many pieces that effect one another, so to have a good medium there has to be uniformity in everything it does. A decision whether its ethical or not will affect the next decision and so forth, so being both ethical and providing what the customers want has to be valued at the same level of importance for the company to be successful.

For example, if Starbucks only focused on ethics and social responsibilities made products that help promote that but doesn’t appeal to the customers, they won’t get much business. On the other hand, if all they cared about was what the customers wanted and how to make that meet those needs more efficiently, they could end up making decisions that will hurt the environment and people and will slowly lose customers as those practices surface.

In what other ways does this case relate to

the concepts that we have learned in the chapters so far? This case helps reiterate why ethics is important, how to educate people about it, how to continue practicing it, and how it impacts everyone in and around business. These steps are shown through Starbucks corporate social mission as it applies to the environment, its employees, suppliers, customers and communities.

Starbucks created a Corporate Social Responsibility department to help develop, educate, and enforce ethical practices that follows their company’s mission. Starbucks shows us that ethics can help employees maintain their commitment to the company when they know and see that their company has an ethical culture where everyone shares the same values. Through all these different ethical commitments that Starbucks share with their employees, it leads them to the profits that they acquire in the end which makes the hard work worth it.