1. How would a cultural audit help Draper Manufacturing assess its diversity issues?
A cultural audit would possibly reveal both the good and bad – points of friction as well as opportunities for synergy. The audit should be a net-positive experience – after all, you’re learning about the company’s culture and learning about yourself in the process. Self-assessment is a very important component to finding a satisfying career path.
What questions do you suggest be included in the cultural audit?
I would include some of these questions in a cultural audit: How would you describe the company’s mission (reason for being or purpose) based on the priorities it sets and the tradeoffs it makes? Does the company have programs in place that demonstrate they value your work? Does management have an open d
...oor policy?
Do your values match those of the company? Are your employees challenged? How do people communicate with one and other around here?
2. If you were the shipping and receiving or human-resources manager, how do you think you would feel about working at Draper?
If hired as a human-resources manager, I would scrap the notion that certain ethnicities are better than others in various roles within the company. I would look to see who may be qualified from within the current workforce and attempt to promote from within; which could possibly help ease some of the almost palpable racial tensions. To have current employees realize that they could move into almost any position would help detract from the racial tensions and seemingly “cliqued” make-up of the various departments.
What are some o
the challenges you might face at this company? One of the most pressing challenges would be the racial sensitivities along with not only maintaining the diversity among the workforce but diversity from positions held within the various departments. A company’s diversity should encompass everyone within the organization and permeate entirely throughout all of the organization’s departments. 3. If you were Ted Hanrahan, what suggestions would you make to Draper’s managers to help them move toward successfully managing diversity issues?
I think that ultimately, a breaking up of the racial “cliques,” whether intentional or by a self-aligned procedure, would initially ease some of the issues. Personnel may see themselves as a singular-mode talent which could lead to unnecessary tension. Quarterly ethnic sensitivity/ethnic diversity training for management could help them better understand how to best manage a diverse workforce.
This training should not be limited to include only management. This system should also include biannual or no less than yearly for all other employees which could also include a weekly/monthly forum for discussion or airing of grievances, i.e. “all-hands” meetings. Draper’s ultimate goal is to maintain competition and to sell mattresses. A diverse workforce is important but a harmonious workforce will help lead to efficiency and success for all personnel involved as well as the company.
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