MKT 201 CH. 7 Developing and Managing Offerings – Flashcards
Unlock all answers in this set
Unlock answersquestion
Price entails how much money a customer gives up to obtain an offering
answer
FALSE
question
The risk that there is a better idea that gets ignored because the firm has invested in the idea at hand.
answer
TRUE
question
A rolling launch might make sense if the company's service technicians need training.
answer
ROLLING LAUNCH
question
A skimming price strategy involves setting a high initial price for a product, to more quickly recoup the investment related to its development and marketing.
answer
TRUE
question
The stage in the product life cycle when the demand and sales first increase is known as the growth stage.
answer
TRUE
question
Not all products go through all stages of the product life cycle.
answer
TRUE
question
Firms that manufacture cereals and snacks typically utilize mass marketing efforts.
answer
TRUE
question
Organizations want consumers to perceive that a new offering is desirable or better than existing products.
answer
TRUE
question
A company must balance an offering's _____ risk against the offering's _____ risk.
answer
Investment; opportunity
question
Most consumer products are in the _____ stage of their life cycle, when their buyers are repeat purchasers versus new customers.
answer
MATURITY
question
Standardization is typically:
answer
less costly than adaptation.
question
A line extension occurs when a company comes out with another model based on the same _____ and _____ as one of its other products.
answer
PLATFORM; BRAND
question
To understand if a product offering is financially feasible to justify investing in it, companies often consider the customer's _____.
answer
Personal value equation
question
Quality function deployment is a process utilized in which step of the product development process?
answer
Feature specification
question
_____ ensures that a product meets its specifications in a variety of environments determined by the company.
answer
ALPHA TESTING
question
_____ not only tests whether the offering works as advertised, but it also tests the offering's delivery mechanisms, service processes, and other aspects of marketing the product.
answer
BETA TESTING
question
While Mark is performing beta tests on his company's new product, the _____ is being developed and tested that will be used to launch the product.
answer
marketing communication plan
question
A company may induct a(n) _____ to ensure that the launch of a new product reaches buyers, gets positive feedback, and generates sales of the product or service.
answer
Market test
question
Downsizing entails:
answer
Decreasing the package size or the amount of the product in the packages to save money and keep prices from rising too much.
question
To reach wholesalers and retailers, firms utilize _____.
answer
PERSONAL SELLING
question
When demand is higher than supply, marketers are most concerned with the fact that
answer
the door opens for competitors to enter the market.
question
A price skimming strategy often attracts consumers who are _____.
answer
EARLY ADOPTERS
question
Modifying the target market helps a company attract different customers by:
answer
finding new uses for a product
question
Customers who are good at generating new product ideas or applications of products are called _____.
answer
LEAD USER
question
_____ refers to the possibility that the company will fail to earn the appropriate return on the money and effort it puts into the new product.
answer
INVESTMENT RISK
question
In the idea screening stage, companies evaluate new offerings by determining:
answer
if the product fits with the image and corporate strategy.
question
In which of the following stages of the new product development process does concept testing occur?
answer
IDEA SCREENING
question
The feature specifications process begins with a strong understanding of:
answer
what consumers want and need
question
A firm considers the product's manufacturing process during which stage of the product development process?
answer
development
question
In terms of a manufactured offering, using the same technology platform as another product can be:
answer
effective and less expensive
question
The stage in the product life cycle when the market is saturated with competitors is known as the _____ stage.
answer
MATURITY
question
A(n) _____ is utilized to get back the money invested in creating a new product offering.
answer
Skimming pricing strategy
question
The stage in the product life cycle which attracts competitors who enter the market very quickly is known as the _____ stage.
answer
GROWTH
question
The stage in the product life cycle when a successful product first becomes profitable is known as the _____ stage.
answer
GROWTH
question
For more technical or expensive products such as computers or plasma televisions, many firms utilize _____.
answer
PROFESSIONAL SELLING
question
Heavy costs are associated with the _____ stage of the product life cycle.
answer
INTRODUCTION
question
Which of the following are often involved in an organization's objectives during the introductory stage?
answer
Educating potential customers about its value and benefits.
question
The stage in the product life cycle when an organization must have enough distribution outlets to get the product to the customers is known as the _____ stage.
answer
INTRODUCTION
question
Marketing efforts associated with skimming price strategies include:
answer
placing the product in a limited number of distribution outlets.
question
The stage in the product life cycle when promotions focus on the specific benefits the product offers and its value relative to competitive offerings is known as the _____ stage
answer
GROWTH
question
Modifying the product, such as changing its packaging, size, flavors, colors, or quality can also extend the product's _____ stage.
answer
MATURITY
question
The size of a company will affect how the different stages of their new product development process are conducted.
answer
TRUE
question
In B2B markets, customers are typically a large source of new product ideas.
answer
TRUE
question
New product ideas typically move down the supply chain.
answer
FALSE
question
Idea generation is typically the most expensive step in the process of developing new offerings.
answer
FALSE
question
The purpose of idea screening is to try to avoid mistakes early in the development process
answer
TRUE
question
Focus groups are conducted after the testing stage of the new offerings development process.
answer
FALSE
question
Depth interviews involve gathering eight to twelve consumers and gauging their reaction to a product/service concept.
answer
FALSE
question
The purpose of concept testing is to get early consumer feedback before investing too much money in an offering that won't work.
answer
TRUE
question
Financial feasibility is the degree to which the company can actually make and service the product.
answer
FALSE
question
Quality function deployment is the process whereby a company starts with the innovation and then designs an offering.
answer
FALSE
question
Testing is a relatively inexpensive step in the product development process.
answer
FALSE
question
Milestones utilized by companies to evaluate product performance are typically the same within an industry.
answer
FALSE
question
Most companies put new offering ideas through a seven-step process.
answer
TRUE
question
The growth stage is characterized by decreasing sales, less competitors, and low profits.
answer
FALSE
question
A company must decide whether to keep, modify, or drop a product in the decline stage.
answer
TRUE
question
Divesting refers to when a company reduces investment in a product or service.
answer
FALSE
question
The stage of the product life cycle when profits are virtually nonexistent is known as the decline stage.
answer
FALSE
question
The product life cycle is the exclusive tool used by marketers to help them manage the stages of a product's acceptance and success in the marketplace.
answer
FALSE
question
Companies introducing products and services abroad typically must have the financial resources to make a long-term commitment.
answer
TRUE
question
A price skimming strategy is often used for products such as cereals.
answer
FALSE
question
Firms develop strategies to extend the maturity stage of their products by modifying their target markets, their offerings, or their marketing strategies
answer
FALSE
question
In a penetration pricing strategy, the high price entailed must be consistent with the nature of the product as well as the other marketing strategies being used to promote it
answer
FALSE
question
The price of the product itself typically goes down during the growth stage.
answer
FALSE