The Importance Of Inter Cultural Communication Business Essay Example

both American and Chinese negotiators to understand each other's cultures for effective communication.

The importance and scope of intercultural communication has been widely recognized by policy makers and scholars due to globalization and the blending of cultures. With the free flow of goods, capital, services, ideas, and information across borders, intercultural communication becomes crucial. It plays a vital role in global economics and can result in positive economic outcomes if given proper attention. Americans engage in daily trade and business transactions with countries such as India, Germany, and China that possess distinct cultural identities from their own.
To successfully carry out transactions, it is important to understand the cultural expectations of trading partners for effective communication. This is especially crucial for modern employees who are involved in international tasks as part of their work. In a diverse workforce, new age employees must possess strong communication skills and appreciate multicultural differences. Multinational organizations like DaimlerChrysler rely on understanding cross-cultural differences and recognizing different knowledge patterns to expand into international markets beyond current work environments. As an IT director, maintaining effective communication within the organization requires following several parameters. With organizations facing the challenge of managing a diverse workforce spread across time zones and speaking different languages in today's globalized world, the IT director plays a vital role in ensuring efficient communication between different offices.Despite the challenges, technological globalization has benefited organizations by enabling employees to connect with colleagues in different countries through computers and electronic networks (David, 2009). Virtual meetings have become common in the modern workplace, allowing CEOs to communicate with employees worldwide. IT managers must ensure organizations stay connected to customers, suppliers, and manufacturers as failing

to adopt advanced communication solutions may lead to falling behind and being ousted from the industry (Hartley & Bruckmann, 2002). Thus, IT managers play a crucial role in developing and maintaining superior communication networks within organizations (Hargie & Tourish, 2012), as evidenced by examples across industries.

Steps for maintaining proper flow of communication

To maintain proper flow of communication within an organization, several steps can be taken by the IT director. Firstly, implementing a networked communication system is crucial. This system connects computers in the organization through a network, facilitating member communication and access to important organizational information. Additionally, establishing an effective data collection policy is another step that the IT director can take. To achieve this goal, a central database system must be implemented to store related data.The database provides employees with access to both internal and external information. This includes transaction records, sales records, personnel records, competitor data, market conditions, and industry trends (Palvia, Palvia, & Zigli, 1992). In addition to department-specific information, the database also allows directors from different departments to obtain important information related to daily organizational functioning. For example, the marketing manager can access financial insights through the database. The IT directors can implement an intra-organizational email system for written communication on linked computers. Email serves as a cost-effective means of sharing important information and asking questions about day-to-day operations among organizational members. Additionally, Information technology directors can introduce Electronic Data Interchange (EDI) using networked computer systems for exchanging standard business transaction documents such as invoices and purchase orders. EDI offers a low-cost and time-saving method of communication. Organizations can use EDI with vendors, suppliers, and customers to transmit information between computer

systems through a telecommunications network.It is the responsibility of information technology directors to introduce technologies that promote regular use of teleconferencing and videoconferencing in an organization's day-to-day operations. Teleconferencing enables simultaneous communication through either a telephone or group communications software, while videoconferencing uses software and hardware technologies to facilitate communication between meeting participants located in different geographical locations via video screens (Berger, Roloff, & Ewoldsen, 2009). These technologies can also be utilized by various work groups within the organization that operate in different locations, allowing for collaboration and sharing of important information. Moreover, IT directors can implement web conferencing techniques to enhance communication within the organization by conducting live organizational meetings online (Bidgoli, 2011).