The Corporate Ethics of Sears, Roebuck &amp Essay Example

pologize 28 million times for a single error and take responsibility for their loyal customers. Despite many years of dedication in maintaining their customer base, Sears failed to conduct a simple ethical code check that would have avoided any disruptions. Instead, they chose to address the issue through an advertising campaign, acknowledging that the mistakes in their automotive services were unintentional.

Many businesses and consumers doubted Sears' ability to successfully execute and recover from this advertising campaign. Numerous consumers believed that the harm had already been done and expressed concerns about the potential negative impact on the trust Sears had spent years establishing.