In the value chain model, the primary activity which refers to delivering the products or services to customers is:

outbound logistics. More test answers on https://studyhippo.com/computer-concept-is52-chap-12/

In the value chain model, the primary activity, ____________ is concerned with finding customers and getting orders from them.

marketing and sales More test answers on https://studyhippo.com/computer-concept-is52-chap-12/

The value chain model

highlights specific activities in the business where competitive strategies can best be applied. More test answers on https://studyhippo.com/mis-chapter-3-quiz-test-answers/

In the value chain model, secondary activities include all of the following EXCEPT:

marketing. More test answers on https://studyhippo.com/computer-concept-is52-chap-12/

In the value chain model, the primary activity, ____________ is the process of creating products or services from raw materials.

operations More test answers on https://studyhippo.com/computer-concept-is52-chap-12/

The value chain model classifies all company activities as either primary or support.

T More test answers on https://studyhippo.com/mis3/

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Value Chain Model Flashcards, test questions and answers

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What is Value Chain Model?

A value chain model is a tool used to analyze the sequence of activities within a business, or an entire sector. It is designed to identify where value can be added, as well as where costs are incurred and how they can be reduced. The model helps in understanding the flow of activities that lead to the creation and delivery of a product or service and how different parts of the organization interact in order to make it happen. At its core, value chain models seek to optimize efficiency by identifying those activities that are necessary for creating customer value while ensuring that costs are minimized along each step. A successful implementation of the model requires companies to understand their own internal processes in detail and identify which steps add real customer value and which ones don’t. This allows them to define goals and strategies for improvement, such as streamlining operations, improving quality control measures or investing in research and development (R&D). The first step when using a value chain model is identifying all the components involved from start-to-finish. These include things like product design, manufacturing, marketing, distribution and after sales service. With this information at hand it is possible to understand what each component contributes towards creating customer satisfaction as well as identify areas for improvement or cost efficiencies. Additionally companies can use this data for benchmarking performance against rivals or industry standards so they know where investments should be made in order to stay competitive. Overall the implementation of a value chain model enables businesses to better track their resources throughout production processes which helps them gain insight into their operations on an even deeper level than before; allowing them ultimately increase efficiency while enhancing customer satisfaction at every stage along the way.