Habitat For Humanity Flashcards, test questions and answers
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We've found 9 Habitat For Humanity tests
Attitudes And Values
Ethics
Habitat For Humanity
National Defense Education Act
Nursing
Preconventional Level Of Moral Development
Universal Moral Principles
Course 14 – Flashcard 79 terms

Sean Mitchell
79 terms
Preview
Course 14 – Flashcard
question
Having a sense of duty towards society best describes which characteristics of a profession
answer
- Public Service orientation
question
Which of these shapely distinguishes the POA from other professions Which of these shapely distinguishes the POA from other professions
answer
- Unlimited liability clauses
question
Which of the following terms BEST describes a nation that is self-ruling and geographically separated
answer
- Sovereign
question
Which of these factors are NOT a regional problem impacting US foreign policy
answer
- Arms Control
question
Competing and cooperating economically is a US foreign policy objective in Europe, which of the following choices is another
answer
- Maintain the balance of power
question
Reducing resource dependency is a US foreign policy objective in which region
answer
- Third World
question
Coordinating the development and use of national power instruments BEST describe which type of strategy
answer
- Grand Strategy
question
Coordinating the development , deployment, and employment of force BEST describes which type of strategy
answer
- Military Strategy
question
Which bugle call signals the end of the duty day and links us to our military heritage
answer
- Retreat
question
Which of the following NCO's received the medal of honor for throwing out a faulty phosphorus bomb over the skies of Koriyama Japan Which of the following NCO's received the medal of honor for throwing out a faulty phosphorus bomb over the skies of Koriyama Japan
answer
- SSgt Henry E. Erwin
question
Which two Medal of Honor recipients received their medals posthumously
answer
- SSgt Archibald Mathies / A1C William H Pitsenbarger
question
Which article in the Code of Conduct requires a captured airman to try to escape
answer
- Article III
question
According to article V of the code of conduct, if you are captured, what information are you required to give the enemy
answer
- Name, Rank, Service number and date of birth
question
Which institutions were founded for the purpose of awarding college credits for job training and advanced management training for enlisted corps
answer
- USAF Senior NCO Academy / Community College of the Air Force
question
Paving the way for approximately 3000 enlisted aviators, who was the first enlisted pilot
answer
- Sgt Vernon Burge
question
Accepted values and norms and symbols are indicative of which characteristic of a profession
answer
- Distinct Sub Culture
question
Which response BEST describes the attribute of a professional character
answer
- Exhibiting emotional, moral, and Intellectual qualities and behaviors
question
Which of the following provides a framework for continuous professional growth
answer
- enlisted Force Structure
question
What a nation does effect other nations differently
answer
- the world in multilateral
question
Self ruling and geographically separated
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- nations sovereign and unique
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International political functions are not regulated or ethical
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- decentralized anarchy
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Over 190 countries are involved in the international environment
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- many actors
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Little strategy shared in the international areas
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- No consensus in the United Stated
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Geographical location and isolationism
answer
- Pre World War II
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The cause of foreign policy controversy
answer
changing international environment
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Containment and the domino theory
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- Post war Globalism
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Beginning of fundamental change in US foreign policy
answer
- Vietnam Conflict
question
Which of these issues is NOT a factor impacting US foreign policy in the Third World
answer
Access to Oil
question
Competing and cooperating economically is a US foreign policy objective in Europe, which of the following is another choice
answer
- maintain balance of power
question
Which US foreign policy objective is MOST LIKELY to deal effectively with the break up of the Soviet Union
answer
maintain balance of power
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Which is a problem impacting US foreign policy in the middle east
answer
- regional stability , oil, Arab-Israeli conflict
question
Where is security of sea lines of communication (SLOC) a problem impacting US foreign policy
answer
- Third world
question
Which of the following impacts US foreign policy in the middle east
answer
- regional stability
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Which of the following is the greatest problem impacting US foreign policy in Asia
answer
maintaining a security balance with out war
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Strategy
answer
plan on action
question
Grand Strategy
answer
the art an science of coordinating and development and the use of those instrumnents to achieve national security objectives
question
Military Strategy
answer
Coordinating the development, deployment, & employment of forces
question
Operational Strategy
answer
The art and science of planning, orchestrating, and directing military campaings withinn a theater of operation to achieve national security objectives
question
Battlefield Strategy
answer
The art and science of deploying forces on the battlefield to achive national security ojectives
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Retreat
answer
Signals the end of the duty day and links us to our military heritage
question
Taps
answer
Adopted in the Civil War, the bugle call sgnals the end of life
question
Tatoo
answer
Adopted from the Briish and French, this is one of our longest bugal calls
question
Which of the following was the first enlisted airma to recieve the Medal of Honor
answer
Sgt Manrd H Smith
question
Which of the following recieved the Medal of Honor for throwing out a faulty phophorous bomb over the skies of Koriyana Japan
answer
SSgt Hener Erwin
question
Whic of the following was the lowest ranking airman in history to recieve the medal of honor
answer
A1C John Levito
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Which two Medal of Honor recipiants recieved their medal posthumously
answer
SSgt Archibald Mathis / A1C William H Pitsenbarger
question
Which of the following receved their medal honor for their actions over Breman Germany
answer
Tsgt Forrest L Vossler
question
Which article withinn the code of conduct requires a captured airman to try to escape
answer
Article 3
question
Which code of conduct article stipulates we must be prepared to give our life in defense of our country
answer
Article 1
question
According to article 5 , if yoiu are captrued what information are you required to give the enemy
answer
Name / rank / service number / date of birth
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Which article reminds us that we are responsible for actions during captivity
answer
Article 6
question
Which article requires the individual to take charge if he is the senior rank
answer
Article 4
question
Article 2 stipulates that surrender is an option when
answer
further fighting would lead to death with no siginificant enemy loss
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Which of the following museum is the only mesum dedcated to the accomplishments of our enlisted coprs
answer
Enlisted Heritage Hall
question
Paving the way for approximately 3,000 enlisted aviators,who was the first enlisted pilot
answer
Sgt Vernon Burge
question
Flying for the French Air Corps who became the worlds first black pilot
answer
Cpl Eugene Bullard
question
Which institutins were founded for the purpose of awarding college credit for job training and for the enlisted
answer
Airforce Senior NCOA Academy and the Community College of the Airforce
question
Name the first individual to score the first of only 2 ariel kills from a B52 durin operation Line Backer II in Vietnam
answer
SSgt Samuel Turner
question
Automatically enlisted all able-bodied mn between 18-45 into home town services
answer
The Militia at of 1792
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provided a permantent cadre of civilian technicians ready for instant mobilization
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Air Reserve Technition Program
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Established ready,standby and retired reservist catagories
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The Armed Forces Resere Act
question
Which of the following is NOT catagorzed as a reserve special mission
answer
Ariel refueling
question
Which of the following is NOT catagorzed as a mission of the air force reserve
answer
Weather Reconnaissance
question
Which airforce reserve mission is responsible for providing intra/inter theater air medcal movements
answer
Aero Medical evauction mission
question
Name two types of reserves civil engenieer missions
answer
Red Horse / prime beef
question
Which Airforce Reserve special mission includes activities such as unconventional warfare, forgien international dedense and psychological operations
answer
Special operations
question
People, Orginazitions, pricess, procedures, and systems are BEST described as
answer
Compontnts of the Nuclear Enterprise
question
Airforce Global Strike Command stood up at ----- in what year
answer
2009------Barksdale AFB
question
Reponsive to National Leadership, contioulsy on alert, and deployed to widley dispursed lications BEST describes
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20th Airforce ICBM's
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WSA, PNAF, and WS3 are best described as
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Nuclear Mission Areas
question
Heavy secured areas withinn a base permiter, six above ground and one underground and igloos BEST describe
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Weapon Storage Area
question
Functions that provide peace time support and logisitic airlift of neculear weapons and requires specalilly trained ar crews Best describe
answer
Prime Neculear Airlift Forces
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Electronis monotoring and controls, storage vaults built into the floor, reduce deens for convoys, and eliminates exposure BEST describe
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Weapons storage & security systems
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underground structure, blast and pressure protected, capable of launching 50 missiles BEST describes
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Missile Launch Control Facilities
question
Vertical cylindrical containers, protected by a blast door on top, and multiple missle fields BEST describe
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Missile Silos
question
The material, personnel, and procedures that contribute to the safety, security,. reliabilityad control fo nuclear weapons , thus assuring that no neculear accidents, incidents, unauthorized detonationsor degradition in performance occuris BEST described as the definition of
answer
Nuclear Surity
question
The application of engeneering ad managemen principles, criteria and techniques to protect nuclear weapons agains the risk and threats inherent in their enviroments withinn the constraints of operational effectivenes, time, cost throughout all phases of their life cycle is BEST desribed and the definition of
answer
Nuclear Weapons system safety
question
The total spectrum of procedures, facilities, equipment and personnel employed to provide protection against loss of custody, theft, or diversion of a nuclear weapon system; protection against unauthorized access; or protection against unauthorized actions , vandalism, sabotage, and malevolent damage is BEST described as the definition of
answer
Nuclear Weapons Security
question
Deny unauthorized access to nuclear weapons: prevent damage or sabotage to nuclear weapons, prevent loss of custody and prevent to the maximum extent possible, radioligical contamination caused by unatuhorized acts is BEST described as the definition of
answer
Nuclear Weapon Security Standard
Business
Business Law
Business Management
Habitat For Humanity
Legal Management
Business Chapter 4-5 – Flashcards 90 terms

Rae Jordan
90 terms
Preview
Business Chapter 4-5 – Flashcards
question
When Compaq and Hewlett-Packard decided to become one company, this was an example of a(n)
answer
horizontal merger
question
A corporation whose stock can be purchased by anyone and is traded in stock markets is known as a(n)
answer
open corporation
question
When Alyssa decides that she no longer wants her Radio Shack stock, she will discover that a related benefit of a corporation is
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the ease of transfer of ownership
question
All of the following are disadvantages of corporations except
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perpetual life
question
Legally, a partnership must
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have at least one general partner
question
Corporate officers are
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appointed by the board of directors
question
The simplest form of business owned and operated by one person is called a(n)
answer
sole proprietorship
question
The citizens of a number of small rural owns have decided to form an association that will allow them to purchase electricity at a much cheaper rate than they are currently paying. This allowance is referred to as a(n)
answer
cooperative
question
A voluntary association of two or more people acting as co-owners of a business is known as a
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partnership
question
When starting a corporation, people submit articles of incorporation to
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a secretary of state
question
Nortons, Inc. is a hardware store that is owned by members of the Norton family as well as a few close friends of the family. This company is called a(n)
answer
closed corporation
question
When the owner of a sole proprietorship dies, what becomes of the business?
answer
It ceases to exist unless the heirs take it over to sell it
question
Unless specified in the charter, a corporation has a
answer
perpetual life
question
The form of business organization that experiences double taxation is the
answer
corporation
question
Before Troy can incorporate his advertising business in Champaign, Illinois, he must have a(n)_______ approved by the ________.
answer
articles of incorporation; secretary of state of Illinois
question
A technique used to gather enough stockholder votes to control a targeted company is a
answer
proxy fight
question
A business partnership that is owned and managed like a corporation but taxed like a partnership is called a(n)
answer
master limited partnership
question
All of the following are disadvantages that Sean should consider before entering a partnership agreement with his cousin except
answer
double taxation
question
The order of difficulty and expense, from most to least, when forming a business organization is as follows:
answer
corporation, partnership, sole proprietorship
question
Keisha Cook and Donna Blackman decide to go into business together. They start by working an agreement listing and explaining the terms of the business they will both own, along with both of their responsibilities
answer
articles of partnership
question
A limited-liability company is
answer
taxed like a partnership
question
In the state in which it is incorporated, a business is known as a(n)
answer
domestic corporation
question
A temporary association organized to perform a specific task requiring a large amount of capital is known as a(n)
answer
syndicate
question
All of the following are advantages of the partnership form of organization except
answer
unlimited liability
question
A year ago Kevin went to work for B&G. Kevin discovered there was going to be a merger between B&G, Inc and one of its major competitors. Refer to B&G Inc. B&G was going through a _____________ merger.
answer
horizontal
question
As a limited partner in a construction business, Joe
answer
only risks his initial investment
question
When compared to partnerships and corporations, sole proprietorships account for ___ percent of total sales.
answer
4
question
The _________ is a legal document that lists and explains the terms of the partnership.
answer
articles of partnership
question
How might sole proprietorship have a possible tax advantage?
answer
It does not pay special state and federal taxes that corporations pay.
question
What does double taxation mean?
answer
Companies must pay taxes on their earnings, and then stockholders pay taxes on their dividends.
question
Which of the following is not a disadvantage of sole proprietorships?
answer
Double taxation
question
Genetech, a biotechnology firm engaging in the new field of genetic engineering, has asked your advice about remaining independent and temporarily gaining access to the marketing and manufacturing expertise it lacks from another firm. You would suggest
answer
forming a joint venture
question
The Smithsonian Institution exists to preserve historical and cultural items of value and to share those items with the public; it does not exist to maximize the wealth of any shareholders. This entity is organized as a(n)
answer
not for profit corporation
question
Anyone with the money can purchase shares of Coca-Cola's stock. This makes Coca-Cola a(n) _________ corporation.
answer
open
question
According to the text, which of the following statements is false?
answer
When compared to larger businesses, the lure of employee benefits is one reason why people go to work for sole proprietorships.
question
Prudential and several other large insurance companies have joined together to underwrite an extremely large insurance policy. This sort of association is referred to as a(n)
answer
syndicate
question
Most master limited partnerships are in the areas of
answer
natural resources, energy, and real estate
question
A corporation organized to provide a social, educational, religions, or other nonbusiness service is known as a(n)
answer
not-for-profit corporation
question
Angela is tired of her boss as well as corporate America in general. She decides she would like to start a business where no one tells her what to do, and she can always make the decisions. The best form of business for Angela is a(n)
answer
Sole proprietorship
question
Which of the following is an advantage of a sole proprietorship?
answer
Profits are taxed as individual income
question
Which of the following is an advantage of the corporate form of organization?
answer
Ownership of stock is easy to transfer
question
Which of the following is an example of a horizontal merger?
answer
The purchase of Mobil Oil by Exxon
question
Goodwill Industries is an example of a(n)
answer
not-for-profit corporation
question
A ______ is a form that enables stockholders to allow someone else to vote for them.
answer
proxy
question
Not-for-profit organizations must meet specific guidelines in order to obtain tax-exempt status. These guidelines are structured by the
answer
Internal Revenue Service
question
Which of the following is a requirement for an S-corporation?
answer
The S-corporation can have no more than 100 stockholders
question
Daniel, Thomas, and Lucas are partners in a law firm under a typical partnership agreement in which each owns an equal share of the business. Thomas dies suddenly of a heart attack. What will most likely become of the partnership?
answer
Daniel and Lucas will be able to purchase Thomas's interest from his estate.
question
Recently there have been several mergers involving Big Four accounting firms. One such merger involved the firms of Arthur Young and Ernst & Whinney, who combined to form Ernst & Young. This is an example of a
answer
horizontal merger
question
Shane is looking for ways to get more capital for his appliance sales and service business. He is very protective of his company's information and fears that it will get into the wrong hands. Shane would probably not want to
answer
incorporate his money
question
The partner who can lose only what he or she has invested in a business is the
answer
limited partner
question
Unlimited liability means
answer
the owner is responsible for all business debts.
question
A merger between firms in completely unrelated industries is known as a
answer
conglomerate merger
question
Mars, Inc., maker of M&M's and other candy, is 100 percent owned by the Mars family and is therefore referred to as a(n)
answer
closed corporation
question
Which of the following has a restriction on the number of owners, members, or stockholders?
answer
S-corporation
question
Jack has been saving his excess funds for several years and has contemplated entering a partnership with a friend from college. Jack hesitates because he knows that it is ______ to invest money in a partnership and ________ to get the money back out.
answer
easy; difficult
question
Common stock carries all the following rights except the right to
answer
receive part of the profit before other classes of stock
question
Which of the following is not an advantage of a sole proprietorship?
answer
It has unlimited liability
question
Suppose Bill Gates, founder of Microsoft, is interested in a small software company. He may offer to purchase the stock of this company at a price that is just high enough to tempt the stockholders. This action would be called a
answer
tender offer
question
B&G. Kevin wanted to work for a company whose main goal was to provide a service to the community, not to make a profit.
answer
Not-for-profit corporation
question
Habitat for Humanity and Girl Scouts are both examples of
answer
not-for-profit corporation
question
A distribution of earnings to the stockholders of a corporation is a(n)
answer
dividend
question
When incorporating, a business
answer
may incorporate in any state it chooses
question
After Flora has gotten all the money she can from the bank and still cannot keep up with her fast-growing business, what is she most likely to do next if she wants her company to continue growing?
answer
Obtain a partner or form a corporation to attract more money
question
Brian wants to start a business that provides canoe and kayak trips. He decides that it would be better to ask his brother Brad to become his partner because
answer
together they will be able to get more capital and credit to start the business
question
Because of rising fuel costs, a group of farmers have organized a retail gasoline outlet so they can make more reasonable purchases. This type of business is referred to as a(n)
answer
cooperative
question
Which of the following states offers the lowest organizational costs for corporations?
answer
Delaware
question
A merger between two firms that make and sell similar products in similar markets is known as a
answer
horizontal merger
question
To close a sole proprietorship, the owner must
answer
pay creditors
question
A company generally needs more than __________ employees in order to be considered large.
answer
500
question
You have just opened a new small business. You're really happy to learn that studies show that small-business workers
answer
are more innovative than workers in large businesses.
question
Which statement best describes the general success rate for franchises?
answer
Franchises have a very high success rate compared to other small businesses.
question
In a franchise business, the party paying the franchise fee is known as the
answer
franchisee
question
Ben has been thinking about going into business. However, he has discounted entering automobile manufacturing because it
answer
requires huge investments in machinery and equipment
question
You have been running a successful art and framing shop for three years. You have decided to allow others to use your business name, materials, and methods in operating their own business for a fee. You are going to enter a
answer
franchise agreement
question
Which of the following is an advantage to the franchisor in a franchise agreement?
answer
fast and selective distribution of products.
question
The franchisee supplies
answer
labor and capital, and owns and operates the outlet
question
Penicillin, airplanes, and air conditioning were all
answer
created by individual inventors and small companies
question
Laura wants to start a business, but she is unsure of the legal form best for her. Short of cash, she decided to take the form that is the least expensive and most flexible in terms of decision making and implementation. Which would you recommend?
answer
sole proprietorship
question
Which of the following would least likely be stated in the articles o partnership?
answer
what products the company will sell
question
Tiffany is about to finish her degree in business management and wants to find a job that will provide her with opportunities to advance within an organization. What type of business organization should Tiffany work for?
answer
A corporation
question
The purchase of one corporation by another is referred to as a
answer
merger
question
The retail card and gift shop chain that Heidi started has since been incorporated. Which of the following best describes the limited liability that Heidi has as the primary stockholder in this corporation?
answer
Heidi's personal assets will be protected in the event that the corporation fails, although she could lose her entire investment.
question
Mike Nettles approached Nathan Lang about becoming a partner firm that destroys environmental waste. While Mike would like to become a partner in the firm, he is concerned about his liability because he has recently inherited a lot of money. In this situation, Mike should become a
answer
limited partner
question
Which of the following is necessary for starting a sole proprietorship?
answer
no specific legal documents
question
Samantha graduated from college and needed to decide where she wanted to work. What would not be an advantage of Samantha's aunt's business?
answer
Ability to be your own boss.
question
The most effective form of business organization for raising capital is the
answer
syndicate
question
Most partnerships have _____ partners.
answer
two
question
In the United States, approximately percent of all businesses are
answer
sole proprietorships
question
The top governing body of a corporation is known as the
answer
board of directors
question
The form of business organization most heavily regulated by the government is
answer
corporation
Commercial And Industrial
Habitat For Humanity
Near The City
United Arab Emirates
World Geography
COTW E2 Quizzes – Flashcards 46 terms

Christine Brunetti
46 terms
Preview
COTW E2 Quizzes – Flashcards
question
Which of the following processes has contributed most to metropolitan decentralization in Europe? M7
answer
Deindustrialization
question
The central plaza or market of ancient Roman cities was called the: M7
answer
Forum
question
Which one of the following was not a hallmark of urban landscape change during the Renaissance-Baroque Period of European history? M7
answer
skylines punctuated by belching smoke stacks
question
What city is often thought of as the capital of Europe because it is the European Union's administrative headquarters? M7
answer
Brussels
question
Barcelona, though located in a Spanish-speaking country, is a bilingual city. What language other than Spanish is commonly heard and seen in Barcelona? M7
answer
Catalan
question
In world cities like London and Paris, the most visible group of people on the streets of the CBD is: M7
answer
young professionals
question
The highest concentration of Muslims in France is in: M7
answer
poorly serviced, public high-rise apartments in Paris' grande couronne
question
New towns in Europe have been relatively more successful than in the U.S. primarily because: M7
answer
the former were built mostly by the government and not for profit
question
What city in Europe evolved around an island in the Seine River? M7
answer
Paris
question
Leninvaros in Hungary was renamed Tiszauvaros, and Karl-Marx-Stadt in Germany was renamed Chemnitz as a direct result of the: M7
answer
fall of Communism
question
The growth of Kiev (or Kyiv) as the core of the first Russian state was linked to trade: M8
answer
Between the Baltic Sea and the eastern Mediterranean Sea
question
In a microrayon, as developed during the Soviet period, in what kind of residential units did people live? M8
answer
High-rise apartment buildings
question
The Muslim population of Moscow: M8
answer
Includes immigrants from Uzbekistan and Kyrgyzstan
question
The urbanization of Siberia: M8
answer
Has degraded the natural environment
question
Which of these statements is not true about Moscow? M8
answer
Inferior Soviet-era housing has now been all replaced by new privatized housing.
question
Which one of the following does not apply to Vladivostok? M8
answer
A city center on UNESCO's list of World Heritage sites
question
"Secret cities" were built during the Soviet period but began to lose population in the 1980s as the Soviet economy grew weaker. Which one of the following is true of secret cities? M8
answer
Their economic base was tied to nuclear research and missile production.
question
What happened to many large mining cities such as Norilsk after the collapse of the Soviet Union? M8
answer
They declined in population.
question
With increasing consumption and lagging public services, what has happened to the landscapes around many Russian apartment buildings in the post-Soviet era? M8
answer
They have become littered with trash.
question
In Paris, land near the city center is most densely populated. In Moscow, land far from the city center is most density populated. Why? M8
answer
In Russia, as opposed to France, land use has been determined by central planning.
question
During the Soviet period, one way in which government tried to keep urban growth within projected levels was by: M8
answer
requiring city residents to have a government-issued propiska in order to live in a city
question
During the Soviet period, "progress" was narrowly conceptualized as: M8
answer
industrialization
question
Changes on the urban landscape since the break-up of the Soviet Union and the demise of communism include all of the following except: M8
answer
horizontal city expansion with minimal vertical development of multistoried buildings
question
Which one of these associations is incorrect? M8
answer
Norilsk - Volga port
question
Garbage-strewn landscapes surround many Russian apartment buildings for all of the following reasons except: M8
answer
There is little space for land fills.
question
What group of people was brought to Sakhalin Island during World War II to work the coal mines and now forms a distinct community in Yuzhno-Sakhalinsk? M8
answer
Koreans
question
Historical trading cities along the rivers of European Russia were each dominated by a fortress. The fortress was called: M8
answer
a kremlin
question
After the collapse of the Soviet Union, Russia experienced all of the following except: M8
answer
a decrease in socioeconomic inequality and homelessness
question
Which one of these statements about Middle Eastern cities is incorrect? M9
answer
Petrodollars give Middle Eastern cities a developmental edge over cities in other parts of the world.
question
In which one of the following empires might the cities be described as "Islamic cities"? M9
answer
Ottoman Empire
question
Which one of these statements about Jerusalem is incorrect? M9
answer
It occupies an attractive site and strategic location.
question
The Persian/Arabian Gulf's leading city in terms of business, entertainment, and consumer services is: M9
answer
Dubai
question
In the near future, what city may emerge as the first to achieve metacity status in the Middle East? M9
answer
Cairo
question
What city served as an imperial capital for an almost record-setting 1600 years under Romans, Byzantines, and Ottomans? M9
answer
Istanbul
question
How many of the following cities are on the continent of Africa? Jerusalem / Cairo / Tehran / Istanbul / Alexandria M9
answer
Two
question
The cultural landscape within the walls of old Jerusalem includes sites that are sacred to: M9
answer
Jews, Muslims, and Christians
question
Which one of the following countries does not have an urban tradition that dates back several millennia? M9
answer
United Arab Emirates
question
Which one of the following elements of the built environment of Middle Eastern cities does not promote cooling and temperature control? M9
answer
NOT FOUNTAINS!!!!!!!!!!
question
Which one of the following elements of the built environment of Middle Eastern cities does not promote cooling and temperature control? M9
answer
United Arab Emirates
question
Uprisings in the cities of what two countries began the revolt which led to demands for democracy, free elections, and an end to corruption across the Arab world? M9
answer
Tunisia and Egypt
question
The minarets that punctuate the skylines of Middle Eastern cities are associated with: M9
answer
Mosques
question
Mecca's core is dominated not by a Central Business District, but by a: M9
answer
"Central Religious District" anchored by the Great Mosque
question
Several megalopolises are developing in the Middle East. Which one of them spans two continents? M9
answer
The Marmara megalopolis
question
Cairo has: M9
answer
Expanded to engulf the famous pyramid complex on the Giza plateau
question
If you were running a transect of a Middle Eastern city from the old city center to the urban expansion zone, one of your conclusions might be that: M9
answer
The well-to-do are abandoning the old city
question
Which of these features are least likely to be found in the medina of a Middle Eastern city? M9
answer
Parking lots
Habitat For Humanity
Linguistics
Open Ended Question
Public Speaking
Specific Purpose Statement
speech 101 exam 2 – Flashcards 50 terms

Ann Ricker
50 terms
Preview
speech 101 exam 2 – Flashcards
question
__ are the psychological needs, desires, and impulses that move audiences to action
answer
audience dynamics
question
what are our most basic needs according Abraham Maslow
answer
physiological and safety, security, belonging, esteem, self actualization
question
what motivational appeal is best exemplified by commercials asking you to give money to charities that provide for needy children
answer
nurturance
question
what motivational appeal would most likely be invoked by speeches persuading listeners to purchase a home alarm system
answer
safety
question
which of Abraham maslow's needs is considered to be the highest
answer
self actualization
question
if I were to suggest to my audience that there is nothing wrong with having a good time, what motivation am I hoping to tap into
answer
enjoyment
question
what motivational appeal is best exemplified by the statement, "We are americans, and americans have always believed in freedom"?
answer
tradition
question
__ refers to our feelings toward a given a speaker or topic
answer
attitude
question
the age and gender of an audience is what type of information
answer
demographic analysis/ audience demographics
question
generalized assumptions such as "Asians are good at math" are best characterized as
answer
stereotype
question
how is gender sterotyping most frequently revealed
answer
sexist language
question
what does a preliminary tuning effect refer to
answer
your audience responding a certain way to your message
question
what are the criteria for choosing good speech topics
answer
...
question
what is the problem with trying to give a five minute presentation on the ecology
answer
it won't involve all of your listeners
question
what does the speaker do in the discovery phase of selecting a topic
answer
uncover promising topic areas
question
what approach to exploring topics focuses on basic journalistic questions such as what, why, how, where, and who
answer
topic analysis
question
what approach to developing topic ideas explores habitual paths of thought such as people, places, ideas, values, and problems
answer
mind mapping
question
what does the speaker do during the refinement phase of topic selection
answer
consider the general purpose of your speech, determine your specific purpose, and prepare a thesis statement
question
a speakers __ purpose might be to inform, to persuade, or to celebrate
answer
general
question
what does the specific purpose of a speech represent
answer
what you want the listeners to understand, believe, feel, or do
question
when you scan newspapers, the internet, and magazines to try and get ideas for your speech, what are you using
answer
...
question
what is wrong with the thesis statement, "what's wrong with politics"
answer
...
question
what is the general purpose of a speech to inform
answer
share knowledge with listeners
question
what is the general purpose of a speech to persuade
answer
advise listeners how to believe or act and offer them reasons to follow such advise
question
what is the flaw in the following specific purpose, "to inform my audience about new York city"
answer
...
question
what is the primary value of personal knowledge
answer
...
question
what is the best reason for becoming acquainted with your school library
answer
local resources and publications, high quality reference materials, unique archives and special collections, the invaluable assistance of professional librarians
question
what is the most valuable resource in the library
answer
reference or research librarian
question
what all does "responsible knowledge" include
answer
the main issues of your topic, what respected authorities say about it, the latest developments relevant to it, local applications that might interest your audience
question
google and yahoo are examples of what type of internet resource
answer
a general search engine
question
when researching web sources, what should we always ask
answer
...
question
what type of web sites are posted by activist groups, such as the sierra club and the national rifle association
answer
advocacy web sites
question
what is it that we should know most importantly about an advocacy web site
answer
...
question
what is objective information free from
answer
personal feelings, bias, and hidden agendas
question
an interview who says, "that's interesting. could you tell me more about how you felt at the meeting" is asking type of question
answer
probes
question
what kind of follow up is being used when the interviewer states, " if I understand you correctly, youre saying..."
answer
verifier
question
why are supporting information and materials important to public speaking
answer
establish the reality nd meaning of your assertions, adds credibility and human interest to your presentations and generally distinguishes engaging and convincing messages
question
by __, we mean the use of information that has been fabricated or distorted beyond reason to advance a hidden agenda
answer
...
question
why is it crucial to explain what factual information means for your audience
answer
they believe that your message deserves their attention and respect
question
what form of information should be our first objective when researching speech topics
answer
...
question
what does the statement "according to consumer reports, at 34 mpg the ford escape hybrid offers the best gas mileage of any vehicle in its class" best reflects
answer
fact based interpretation
question
what does the statement "Michael Jordan was the greatest basketball player of all time" best reflect
answer
opinion
question
what highly effective form of information invokes the words of respected authorities speaking against their own apparent interests
answer
reluctant testimony
question
which sources of testimony are qualified by training and experience
answer
expert testimony
question
which source of testimony would be the best choice for illustrating the real life consequences of issues
answer
lay testimony
question
which form of testimony is most associated with quoting historic heroes and legendary sports figures
answer
prestige
question
which form of testimony is most effective for establishing complicated assertions
answer
citing sources youre audience recognizes as expert
question
what form of information is especially effective for arousing audience emotions
answer
...
question
what do we mean by restating or summarizing testimony in your own words in your speeches
answer
paraphase
question
what type of supporting material is most associated with cultural traditions
answer
...
Connotative Meaning Of A Word
Habitat For Humanity
Linguistics
Problem Cause Solution
Specific Purpose Statement
Quiz#9 – Flashcard 8 terms

Robert Carter
8 terms
Preview
Quiz#9 – Flashcard
question
"To persuade my audience that long-term exposure to electromagnetic fields can cause serious health problems" is a specific purpose statement for a persuasive speech on a question of
answer
Fact
question
As your textbook explains, whenever you give a persuasive speech on a question of value, you need to
answer
justify your value judgment against a set of standards or criteria.
question
"To persuade my audience that doctor-assisted suicide is morally acceptable" is a specific purpose statement for a persuasive speech on a question of
answer
Value
question
"To persuade my audience to take a class that will teach them CPR" is a specific purpose statement for a persuasive speech on a question of
answer
policy
question
Casey's persuasive speech contained the following statement: The decline in the U.S. bat population has reached critical proportions. Since 2006, more than six million bats in 23 states have been killed by a fungus called white-nose syndrome. The shrinking number of bats has serious consequences, not only because bats eat insects that are harmful to trees and crops, but because they eat mosquitoes, such as those that carry West Nile virus. Which of the three basic issues of persuasive speeches on questions of policy did Casey address in this excerpt? (Note: there is only one correct answer to this question) plan
answer
Need
question
Cliff's persuasive speech contained the following statement: Reducing the problem of bullying will require a combination of measures. To begin with, school personnel need to be trained to recognize the signs of bullying and to respond appropriately. In addition, students need to be reminded that bullying is everybody's problem and that every student has a responsibility to report it to school officials. Finally, parents and teachers need to know how to empower students with appropriate ways to respond when they find themselves a victim of bullying. Which of the three basic issues of persuasive speeches on questions of policy did Cliff address in this excerpt? (Note: there is only one correct answer to this question)
answer
Plan
question
in a speech seeking to persuade his audience to donate blood, Ian explained how little time the donation process would take from their busy schedules. Which of the three basic issues of persuasive speeches on questions of policy did Ian address in this part of his speech? (Note: there is only one correct answer to this question)
answer
Practicality
question
What organizational method for persuasive speeches is designed to take the audience through the five steps of attention, need, satisfaction, visualization, and action?
answer
Monroe's motivated sequence
Habitat For Humanity
Highest And Best Use
Strengths And Weaknesses
Art Appreciation Review 1 102 terms

Josephine Mack
102 terms
Preview
Art Appreciation Review 1
question
what is thorough description
answer
the first step to thorough interpretation
question
what is thorough description key to
answer
thorough interpretation
question
what is description
answer
the physical attributes
question
what is interpretation
answer
the state of beings, concepts, context, ideas, and emotional state
question
what are the 4 roles of the artist
answer
1. artists help us to see the world in new or innovative ways 2. artists makes a visual record of the people, places, and events of their time and place 3. artists make functional objects and structures more pleasurable by imbuing them with meaning 4. artists give form to immaterial ideas and things (hidden or universal truths, spiritual forces, and personal feelings)
question
which role of the artist does \"art elevates the commonplace\" fall under
answer
seeing the world in new/innovative ways
question
which role of the artist does \"art immortalizes\" fall under
answer
seeing the world in new/innovative ways
question
which role of the artist does \"art creates order and harmony\" fall under
answer
seeing the world in new/innovative ways
question
which role of the artist does \"art stimulates the intellect and fires the emotions\" fall under
answer
seeing the world in new/innovative ways
question
which role of the artist does \"art records and comrades\" fall under
answer
making a visual record of the people, places, and events of their time and place
question
which role of the artist does \"art reflects social and cultural contexts\" fall under
answer
making a visual record of the people, places, and events of their time and place
question
which role of the artist does \"art create beauty and enhances our environment\" fall under
answer
making functional objects and structures more pleasurable by imbuing them with meaning
question
which role of the artist does \"art elevates the commonplace\" fall under
answer
making functional objects and structures more pleasurable by imbuing them with meaning
question
which role of the artist does \"art reveals the truth\" fall under
answer
giving form to immaterial ideas and things (hidden/universal truths, spiritual forces, and personal feelings)
question
which role of the artist does \"art expresses religious beliefs\" fall under
answer
giving form to immaterial ideas and things (hidden/universal truths, spiritual forces, and personal feelings)
question
which role of the artist does \"art expresses fantasy\" fall under
answer
giving form to immaterial ideas and things (hidden/universal truths, spiritual forces, and personal feelings)
question
what is the NEA
answer
national endowment for the arts where american-funded organization to educate the people about the arts
question
what is iconography
answer
the study or description of images and symbols
question
what is active seeing
answer
the act of understanding that is filtered through a long history of fears, prejudices, emotions, customs, beliefs, etc. and learn to look more closely at the visual world
question
why should one study art
answer
to open our perspectives in seeing the details and other areas, to look beyond what is being seen, etc...
question
what are 3 reasons to study art
answer
highest expression of culture, challenges assumptions and beliefs, and creates new visions and possibilities
question
true or false: art teaches critical thinking skills
answer
true
question
true or false: art cultivates moral and civic character
answer
true
question
true or false: art teaches a student to answer questions
answer
false; art teaches a student to ask value-questions
question
the book says we study the humanities because...
answer
they are awesome and are worth it
question
the article says we study the humanities because...
answer
it teaches us how to think visually
question
the video says we study the humanities because...
answer
we need to learn the importance of value-discernment
question
why should christians study art
answer
christians believe humans are unique because humans can know and love God, humans can know and love each other, and humans can know and love creation
question
our job is to...
answer
worship God, love one another, and cultivate creation
question
what are the 3 steps of perception
answer
reception, extraction, inference
question
two forms of visual editing
answer
empirical and symbolic
question
what is the empirical form of visual editing
answer
the basic visual information
question
what is the symbolic form of visual editing
answer
emotions, fear, desires, prejudices, etc
question
what is visual literacy
answer
the ability to communicate visual principles using written or oral language
question
words refer via _______
answer
extraction
question
images refer via _______
answer
reproduction
question
true or false: we cannot see everything
answer
true
question
true or false: humans see things similarly
answer
false; humans see things differently
question
how do images describe the world
answer
through subject matter and content, through different styles, and within a culture
question
what is subject matter
answer
what the image really depicts
question
what is content
answer
what the image means
question
representational art
answer
art the contains and represents a subject realistically
question
abstract art
answer
art that twists the subject until it is almost unrecognizable
question
non-representational art
answer
art that leaves the subject nature completely behind
question
what are the 6 functions of line
answer
1. use lines to suggest forms, shapes or masses 2. use lines to create depth, texture and light 3. suggest direction and movement 4. give focus and structure to a composition 5. convey emotion 6. make social, political, and economic statements
question
outline
answer
creates a 2D shape
question
contour
answer
creates a 3D shape
question
shape
answer
a flat, 2D area that can be measured in terms of height and width
question
mass
answer
a solid that occupies 3D volume; it must be measured in terms of height, width and depth,where density and weight are implied
question
what are the three types of perspective
answer
overlapping, linear, and atmospheric
question
photorealism
answer
a drawing or painting so realistic in appearance that is appears to be a photograph
question
realism
answer
the desire to describe the world in a way unadulterated by the imaginative and idealist tendencies of the Romantic sensibility
question
true or false: light comes in wavelengths
answer
true
question
true or false: light is neither absorbed or reflected
answer
false; light is either absorbed or reflected
question
true or false: there is a shadow if light is reflected off of a surface
answer
true
question
chiascuro
answer
the balance of light and dark in an image
question
modeling
answer
the shading, brightening, and darkening of a 2D shape to grant a 3D look
question
tenebrism
answer
the contrast of light and dark in an image
question
shade
answer
when you add dark to a color
question
tint
answer
when you add light to a color
question
true or false: all objects have pigment in them
answer
true
question
saturation
answer
the brightness or intensity of the colors
question
what are the two palettes that an artist can use
answer
warm palette and cool palette
question
local color
answer
natural color; the color of an object when viewed up close and in natural lighting
question
arbitrary color
answer
any color that artists use to effect an emotional response from the viewer
question
true or false: color symbolizes different things to different people
answer
true
question
the symbolic value of color is _____ universal
answer
NOT
question
what are the primary colors
answer
red, yellow, blue
question
what are the secondary colors
answer
orange, green, purple
question
what are the intermediate or tertiary colors
answer
red-orange, yellow-orange, yellow-green, blue-green, blue-violet, red-violet
question
what are warm colors
answer
red, orange, yellow
question
what are cool colors
answer
green, blue, purple
question
what is impasto
answer
paint applied very thickly to a canvas or support
question
what is trompe l'oeil
answer
\"fool or deceive the eye\"; where the painting that looks as if it is an actual thing
question
what is a composition
answer
the entire artwork itself
question
what is form
answer
overall structure of a work of art
question
negative space
answer
empty spaces that acquire a sense of volume and form by means of the outline or frame that surrounds them
question
what is the subtractive process
answer
color mixture of reflected pigments resulting in the absence of color which is black
question
what is the additive process
answer
color mixture of refracted light resulting in the color white
question
complementary colors
answer
hues that lie opposite each other on the color wheel
question
polychromatic
answer
entire range of hues in a wide variety of keys and intensities
question
monochromatic
answer
use of one hue
question
perceptual color
answer
color as perceived by the eye
question
texture
answer
surface quality of a work
question
pattern
answer
a repetitive motif or design
question
unity and variety
answer
how the composition is put together and how it coexists together
question
time and motion
answer
primary elements of temporal media, linear rather than spatial in character
question
rhythm
answer
effect achieved when shapes, colors, or a regular pattern of any kind is repeated over and over again
question
scale
answer
comparative size of an object in relation to the other objects and settings
question
proportion
answer
the relationship between the parts to each other and to the whole
question
vanishing point
answer
point on the horizon line where parallel lines appear to converge
question
focal point
answer
center of visual attraction
question
what are the 3 types of texture
answer
actual, visual, subversive
question
actual texture
answer
actual tactile sensation that the artwork achieves
question
visual texture
answer
illusion of texture that artists attempt to create with color, shading, and other techniques in their work
question
subversive texture
answer
sort of texture that asks the viewer to look again at an object that they might have taken for granted
question
frottage
answer
technique of putting a sheet of paper over textured surfaces and then rubbing with a soft pencil across the paper
question
what are the 3 types of time
answer
actual + motion, implied + motion, stroboscopic + motion
question
balance
answer
even distribution of weight in a composition
question
actual weight
answer
the physical weight of materials in pounds
question
visual weight
answer
apparent \"heaviness\" or \"lightness\" of a shape or form
question
symmetry
answer
when two halves of a composition correspond with one another in terms of size, shape, and placement of forms
Business Management
Deep Level Diversity
Executive Vice President
First Line Managers
Habitat For Humanity
Human Resources Manager
Linguistics
Lump Sum Payment
Management
Surface Level Diversity
Business Finals Study Guide – Flashcards 122 terms

Alexander Rose
122 terms
Preview
Business Finals Study Guide – Flashcards
question
What Level Managerial position is most likely to involve clerical duties:
answer
First Level
question
A manager's success is typically dependent on others' work performance
answer
True
question
A primary responsibility of a manager is creating a work environment that allows employees to do their work to the best of their ability
answer
True
question
Technical skills are more important at lower levels of management, as these managers are dealing directly with employees doing the organizations work
answer
True
question
Managers with good human skills are able to get the best out of their people
answer
True
question
The process of monitoring, comparing and correcting is called controlling
answer
True
question
The four contemporary functions of management are planning, organizing, leading, and controlling
answer
True
question
Wasting resources is considered to be an example of managerial inefficiency.
answer
True
question
Management is the process of getting activities completed efficiently and effectively with an through other people
answer
True
question
Management affects employee morale and a company's financial performance
answer
True
question
Management function that involves monitoring, comparing and correcting work performance
answer
Controlling
question
Job-specific knowledge and techniques need to proficiently perform specific tasks.
answer
Technical Skills
question
The ability to work well with other people individually and in a group
answer
Human Skills
question
Doing things right or getting the most output from the least amount of inputs
answer
Efficiency
question
Management function that involves working with and through people to accomplish organizational goals
answer
Leading
question
A deliberate arrangement of people to accomplish some specific purpose
answer
Organization
question
Management function that involves arranging and structuring work to accomplish the organizations goals
answer
Organizing
question
Doing the right things or completing activities so that organization goals are obtained
answer
Effectiveness
question
Management function that involves defining goals, establishing strategies for achieving those goals, and developing plans to integrate and coordinate activities
answer
Planning
question
The ability to think and to conceptualize about complex and abstract situations
answer
Conceptual Skills
question
Which of the following represent the two view of managerial impact on the success or failure of the organization
answer
Omnipotent and symbolic
question
In reality managers are most accurately viewed as
answer
Neither helpless nor all powerful
question
Strong Cultures
answer
Have a greater influence on employees than do weak cultures
question
The original source of an organization's culture usually
answer
reflects the vision or mission of the organization's founder
question
The link between organizational values and managerial behavior is
answer
fairly straight forward
question
An organization's culture affects managers by
answer
establishing what is appropriate and expected behavior
question
To encourage ethical cultures, Managers should
answer
serve as visible role models
question
Conscientious employees with good listening skills are highly valuable for building a(n)________________ Organizational culture
answer
customer-responsive
question
External environment refers to _____________
answer
factors and forces outside the organization that affect the organization's performance
question
Organizations exist to meet the needs of which of the following constituencies?
answer
customers
question
When you think of an organization's suppliers, you ______________
answer
typically think in terms of organizations that provide materials and equipment
question
United Parcel Service represents which of the following to the U.S. Postal Service
answer
competitor
question
Which of the following groups includes individuals who were born between the years 1946-1964
answer
the baby boomers
question
In the symbolic view of management, managers are seen as directly responsible for an organization's success or failure
answer
False
question
Organizational cultures influence how employees behave in an organization
answer
True
question
Strong cultures have more influence on employees than do weak cultures
answer
True
question
An organization's founder has little influence on its culture
answer
False
question
A strong ethical culture is likely to have a powerful positive influence on employee behavior
answer
True
question
Decision making is typically described as
answer
choosing among two or more alternatives
question
Planning involves defining the organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans
answer
for organizational work activities
question
A series of eight steps that begins with identifying a problem and concludes with evaluating the decision's effectiveness is the
answer
decision-making process
question
Studies of the factors that contribute to organizational performance have shown _________________relationship between strategic planning and performance
answer
a positive
question
In identifying the problem, a manager
answer
compares the current state of affairs with where they would like to be
question
In informal planning, __________ sharing of goals with others in the organization.
answer
nothing is written down, and there is little or no
question
_____________and ___________ are outcomes from a study of the external environment.
answer
Opportunities; threats
question
What is the second step in the decision-making process
answer
identifying decision criteria
question
Formal planning involves which of the following aspects
answer
writing objectives
question
What drawback of a strong organizational culture should a manager consider when completing the strategic management process
answer
It can be more difficult to change.
question
What is the step where a decision maker wants to be creative in coming up with possible alternative?
answer
developing alternatives
question
Planning gives direction, reduces the impact of change, minimizes waste and redundancy, and __________.
answer
sets the standards used in controlling
question
Corporate reputation is an organization's ________________ resource
answer
intangible
question
When analyzing alternatives, what becomes evident?
answer
the strengths and weaknesses of each alternative
question
Studies of performance in organizations that plan have reached ___________.
answer
generally positive conclusions regarding the benefits of planning
question
Middle-level managers typically are responsible for _______________ strategies.
answer
business
question
Planning is often called the primary management function because it ____________.
answer
establishes the basis for all the other functions
question
An example of ________________ is when an organization possesses a characteristic that sets itself apart from competitors and gives the firm a distinctive edge.
answer
competitive advantage
question
The final step in the decision-making process is to _______________.
answer
evaluate the outcome of the decision
question
Planning involves two important elements: ___________.
answer
goals and plans
question
Cost leadership as a strategy requires a firm to ____________.
answer
aggressively search out efficiencies to maintain the lowest cost structure
question
______________ decision making is relatively simple and tends to rely heavily on previous solutions.
answer
Programmed
question
When we categorize plans as being single-use versus standing, we categorize them by ____________.
answer
frequency of use
question
Non programmed decisions are typically made under a condition of________________.
answer
uncertainty
question
Strategic plans tend to cover a longer period of time than operational goals and also _____________.
answer
cover a broader view of the organization
question
Differentiation as a strategy requires a firm to ___________.
answer
be unique in its product offering
question
__________ is a one-time plan specifically designed to meet the needs of a unique situation.
answer
A single-use plan
question
The first organization to bring a product or service to market is often referred to as the _____________.
answer
first mover
question
Standing plans are ongoing plans that provide ____________.
answer
guidance for activities performed repeatedly
question
The original source of an organization's culture usually ________________.
answer
reflects the vision or mission of the organization's founder
question
To encourage ethical cultures, managers should _________________.
answer
serve as visible role models
question
The process of monitoring, comparing, and correcting is called________________.
answer
Controlling
question
Organizations exist to meet the needs of which of the following constituencies?_______________________________
answer
customers
question
External environment refers to _________________.
answer
factors and forces outside the organization that affect the organization's performance
question
United Parcel Service is what to the U.S. Postal Service?____________
answer
Competitor
question
A manager's success is typically ___________________.
answer
dependent upon others' work performance.
question
Supervisors and Foremen may both be considered __________________
answer
First Line Management
question
A primary responsibility of a manager is creating a work environment that_____________________.
answer
allows employees to do their work to the best of their ability
question
Which of the following best reflects the management structure of a traditional organization_______________________?
answer
pyramid
question
Someone who works with and through other people by coordinating their work activities in order to accomplish organizational goals is____________.
answer
a manager
question
Management by objectives (MBO) is a management system in which the first steps are setting specific performance goals that are _____________.
answer
jointly determined by employees and their managers
question
What are the decisions and actions that determine long-run performance of an organization?__________________________________________.
answer
strategies
question
Structured problems align well with which type of decision making?_______________________
answer
programmed
question
.________________ is the existence of a discrepancy between an existing and a desired state of affairs.
answer
A problem
question
In studying intuitive decision making, researchers have found that __________________.
answer
managers use data from their subconscious mind to help make their decisions
question
In studies in which formal planning did not lead to higher performance, ____________.
answer
the external environment often was the culprit
question
What is an organization's financial, physical, human, and intangible assets that are used to develop, manufacture, and deliver products or services to its customers?
answer
its resources
question
Goals are objectives, _________________________________________
answer
and we use the two terms interchangeably
question
Good decisions come from experience. Experience comes from ___________
answer
bad decisions
question
What happens to traditional goals as they make their way down from top management to lower levels?_______________________
answer
They lose clarity and unity.
question
How can a cost leader use e-business to reduce costs?_____________________.
answer
by using Web-based inventory control systems that reduce storage costs
question
Technical skills are more important at Top levels of management, as these managers are dealing directly with employees doing the organization's work?
answer
False
question
Callaway Golf is not considered a competitor with Cleveland Golf.
answer
False
question
A primary responsibility of managers is creating a work environment that allows employees to do their work to the best of their ability.
answer
True
question
Only First-line managers and employees need to be concerned about providing excellent customer service.
answer
False
question
The link between organizational values and managerial behavior is usually uncertain.
answer
False
question
In reality, managers are most accurately viewed as neither helpless nor all powerful.
answer
True
question
Management is the process of getting activities completed efficiently and effectively with and through other people
answer
True
question
An organization's founder has little influence on its culture.
answer
False
question
In the symbolic view of management, managers are seen as directly responsible for an organization's success or failure.
answer
False
question
Increasing the number of employed women and minorities forces managers to pay attention to the __________________ change factor
answer
Workforce
question
In organizations, people who act as catalysts and assume the responsibility for managing the change process are called ____________________
answer
Change Agents
question
As change agents, managers should be motivated to initiate change because they are committed to __________________
answer
Improving the performance of the organization
question
When grocery stores installed scanners to read product price, this was an example of managing____________ change category
answer
Technology
question
To cope with the complexity of life, individuals rely on ________________
answer
habits or programmed responses
question
Actions that managers can use to deal with resistance to change are _______________
answer
Educate, Negotiate, Participation, Communication, Facilitation
question
For _______________ to be effective, there must be mutual trust and credibility between managers and employees
answer
Communication
question
_________ is using direct threats or force on those who resist change
answer
Coercion
question
Cultural change is most likely to take place when _____________________
answer
leadership changes
question
National Labor Relations Act
answer
Allows employees to vote on a union or not
question
Fair Labor Standards Act
answer
Set s Minimum wage and requires overtime pay in excess of 40 hours
question
Taft Hartley Act
answer
President can end a strike in case of national security
question
Equal Pay Act
answer
Requires men and women to be paid the same for the same job
question
Civil Rights Act 1972
answer
Forbids discrimination for race, color, religion, sex or national origin
question
Age Discrimination in Employment Act
answer
Forbids discrimination people older than 40
question
OSHA
answer
Requires employers to provide safe work place from hazards
question
American Disability Act
answer
Forbids discrimination disabled people
question
Civil Rights 1991
answer
Amends the 1972 act by making it easier to file lawsuits: Forbids discrimination for race, color, religion, sex or national origin
question
Family and Medical Leave Act 1993
answer
Requires employers to provide 12 weeks of unpaid leave due to emergencies family or medical
question
Job Description
answer
A written statement of what a job holder does
question
Job Specification
answer
A written statement of the minimum requirements
question
Recruitment
answer
The process of locating, identifying, and attracting capable applicants
question
Affirmative Action
answer
The requirement for employers to proactively seek out those that are underrepresented
question
Human Resource Management
answer
An organizational function that recruits. selects, and trains the work force
Consumer Decision Making Process
Cooking
Economics
Habitat For Humanity
Macroeconomics
Marketing
Part Time Workers
Principles Of Marketing
Econ Test 5 – Macroeconomics and the Business Cycle – Flashcards 74 terms

Jacob Herring
74 terms
Preview
Econ Test 5 – Macroeconomics and the Business Cycle – Flashcards
question
You buy a hover board from Amazon.
answer
Yes, Consumption
question
You and your family paint your house.
answer
No, Non-market Transaction
question
You buy 100 shares of Microsoft.
answer
No, Purely Financial Transaction
question
You are paid to babysit your neighbor's son, but don't report the income on your tax return.
answer
No, Unreported Income
question
Today, Bob buys a 1965 Ford Mustang convertible which is in mint condition.
answer
No, Second Hand Sales
question
The salesman gets a commission for selling that 1965 Ford Mustang.
answer
Yes, Consumption
question
You and your friend volunteer at Habitat for Humanity building houses for low income earners.
answer
No, Non-market Transaction
question
Dr. Payne does $1000 worth of dental work but reports only $500 of it.
answer
No, Unreported Income
question
You are given a suitcase full of $100 bills from the sale of smuggled drugs
answer
No, Illegal
question
Your mother is teaching your little brother to read.
answer
No, Non-market Transaction
question
Your dad bakes you home-baked cookies.
answer
No, Non-market Transaction
question
You buy a loaf of bread from the bakery.
answer
Yes, Consumption
question
The U.S. government purchases another 5 B-2 Bombers for $2 Billion each.
answer
Yes, Government
question
Ford buys a ton of sheet metal used in making car doors.
answer
No, Intermediate Goods
question
You buy a new "iPod Video" from the Apple store.
answer
Yes, Consumption
question
You send in a $90 check to your dentist for cleaning your teeth.
answer
Yes, Consumption
question
Your family buys a brand new house from Lewis Group in Rancho Cucamonga.
answer
Yes, Gross Private Domestic Investment
question
40 additional teachers are hired by Chaffey Unified School District.
answer
Yes, Government
question
GM invest in $500 million worth of robots to assemble their cars.
answer
Yes, Gross Private Domestic Investment
question
You volunteer 10 hours a week of your time to work for senior citizens
answer
No, Non-market Transaction
question
Ford produces 25,000 new F150s which are not sold by the end of the year.
answer
Yes, Gross Private Domestic Investment
question
Russia buys 300 new Dell computers to improve work stations at the Kremlin.
answer
Yes, Net Exports
question
A woman's husband does all her cooking and cleaning, working for her 16 hours per day.
answer
No, Non-market Transaction
question
Nike produces $10 million worth of Nike Air Jordan's in Vietnam.
answer
No, Overseas
question
An example of a durable good would be
answer
a used car.
question
The amount of money a person has left of his or her income after taxes is called
answer
disposable personal income.
question
When the economy is working properly, what is the unemployment rate?
answer
4 to 6 percent
question
In a typical business cycle, what stage immediately follows a peak?
answer
contraction
question
The "market basket" that is used by the Bureau of Labor Statistics to calculate prices is made up of which of the following?
answer
typical goods and services for an urban household
question
When Alison, a college math professor, leaves her job at a small rural college and starts looking for a job at large urban university, she is
answer
frictionally unemployed.
question
A knitting factory worker who loses her job because the company has relocated the plant to another country is an example of
answer
structural unemployment.
question
Which of the following is most likely to be worried about high inflation?
answer
a retired couple on a fixed income
question
A nation's Gross Domestic Product(GDP):
answer
is the dollar value of the total output produced within the borders of the nation.
question
Which of the following is included in GDP?
answer
purchase an iPod Video at the Apple Store
question
In September, 2015, Chrysler produced a $40,000 Chrysler 300 car that was delivered to the Chrysler Dealership in Glendale in October 2015. This auto was purchased in February of 2016. This auto would be counted as:
answer
investment in 2015 and consumption in 2016.
question
National income accounts can avoid double counting by:
answer
only counting final goods.
question
The term "final goods and services" refers to:
answer
goods and services purchased by the ultimate users, as opposed to resale or further processing.
question
Which of the following is a final good or service?
answer
a haircut
question
To the economist, which is not considered to be investment(Ig)?
answer
purchase of 10,000 shares of Nokia stock
question
The largest component of GDP is:
answer
personal consumption
question
If depreciation exceeds gross private domestic investment, then:
answer
net investment is negative.
question
Which diagram indicates declining productive capacity (negative net investment)?
answer
Economy B
question
Which diagram indicates an economy that is growing most rapidly?
answer
Economy C
question
If in a given year Ig was $120 billion and In was a positive $65 billion, then in that year the country's capital stock["national factory"]:
answer
increased by $65 billion
question
Consumption of fixed capital [depreciation] can be determined by:
answer
subtracting In from Ig.
question
Nominal GDP during one year is $300 and the price index is 120. Real GDP is
answer
$250
question
If CPI falls from 150 to 100 during a particular period:
answer
deflation of about 33% has occurred.
question
The term "real GDP" refers to:
answer
GDP data which have been adjusted for changes in the price level[measures output].
question
Nominal GDP during a particular year is $280 and the GDP price deflator is 175. Therefore real GDP is:
answer
$160
question
The base year[where nominal and real GDP=100] used in determining the price indexes for the economy below: (With graph)
answer
is 1992
question
If the CPI falls from 150 to 137, the economy has experienced:
answer
deflation of 8.7%
question
During a serious recession we would expect output to fall the most in:
answer
auto industry
question
The top of the business cycle is called:
answer
the peak
question
The phase of the business cycle where real domestic output(GDP) is decreasing and unemployment is rising at a minimum is called:
answer
a contraction
question
The bottom of a business cycle is called:
answer
trough
question
The phase of the business cycle where real domestic output(GDP) is increasing and unemployment is decreasing is called:
answer
an expansion
question
The production of durable goods is more variable than the production of non-durable goods because:
answer
durable goods purchases are postponable and producers of durables are competitive.
question
The U.S.'s economy is considered to be at "full employment" when:
answer
about 4-6% of the labor force is unemployed.
question
After graduating from college, Kim is interviewing school districts for a job teaching economics. Kim presently is:
answer
frictionally unemployed.
question
The labor force includes:
answer
employed workers and persons who are officially unemployed["looking for a job"].
question
Econnie Nomics works in her own home as a full time homemaker. Officially, Econnie is:
answer
not in the labor force
question
If the unemployment rate is 9% & the natural rate of unemployment is 6%, then the:
answer
cyclical unemployment rate is 3%.
question
The presence of discouraged workers:
answer
causes the official unemployment rate to understate the amount of unemployment.
question
Suppose there are 7 million unemployed workers seeking jobs. Over time, 2 million of them become discouraged and quit looking for work. As a result, the official unemployment rate would:
answer
decline.
question
A medical school graduate searching for a job as a brain surgeon would best be classified as:
answer
a part of frictional unemployment.
question
Suppose there are 8 million part-time workers & 90 million full-time workers. 4 million of the part-time workers switch to full-time work. We can conclude that:
answer
the official unemployment rate will remain unchanged.
question
If the CPI falls from 120 to 114 in a particular year, the economy has experienced:
answer
deflation of 5%
question
The CPI was 140.3 in 2004 and 144.5 in 2005. Therefore, the rate of inflation in 2005 was about:
answer
3%
question
If Reid's annual real income rises by 8% each year, his annual real income will double in about:
answer
9 years
question
One year nominal GDP was $286 billion & the price index was 88. Then Real GDP was:
answer
$325 billion
question
In 2015, Randy's nominal income rose by 8% and the price level (inflation) rose by 5%. We can conclude that Randy's real income:
answer
rose by 3%
question
If a person's real income has risen during an inflationary period, then
answer
her nominal income has risen more rapidly than prices.
question
The expenditure approach to measuring GDP sums:
answer
consumption, gross private domestic investment, government expenditures, and net exports.
question
When short-term interest rates creep higher than long-term interest rates the yield curve is said to be inverted and is viewed as a leading indicator of
answer
recession
Business Management
Effectiveness And Efficiency
Habitat For Humanity
Long Term Survival
Management
Operations Management
MGMT 325 Test 1 – Flashcards 153 terms

Ray Collins
153 terms
Preview
MGMT 325 Test 1 – Flashcards
question
A global company can be headquartered anywhere, but all employees come from the organization's home country.
answer
False
question
The most precious resources of an organization are people's expertise, skills, wisdom, and relationships.
answer
True
question
Innovation is the introduction of new goods and services.
answer
True
question
The need for innovation is driven in part by globalization.
answer
True
question
An approach to achieving total quality includes preventing defects before they occur.
answer
True
question
Aesthetics, while important to customers, are not considered an aspect of quality.
answer
True
question
Service is the speed and dependability with which an organization delivers what customers want.
answer
True
question
Corporate speed means being fast to respond to both your customers and the competition.
answer
True
question
The organizing function of management is more dynamically described as delivering strategic value.
answer
False
question
Emotional intelligence involves the skills of understanding and managing oneself, and dealing effectively with others.
answer
True
question
Which of the following is one of the ongoing challenges that characterize the current business landscape? A. Uniformity of offerings B. Technological change C. Quality D. Cost competitiveness E. Speed
answer
B. Technological change
question
The change from a local to a global marketplace is: A. irrelevant to today's business environment. B. irreversible. C. not necessary to remain competitive. D. slowing down. E. no different than it has been over the last three decades.
answer
B. irreversible.
question
Which of the following is true of globalization? A. Only small companies are affected by it. B. Only large companies are affected by it. C. A company's talent should come only from within the country. D. A company's talent can come from anywhere. E. The global marketplace is stable and unchanging.
answer
D. A company's talent can come from anywhere.
question
Which of the following statements is true about the Internet? A. It has reduced threats to most businesses. B. It drives down costs. C. It does not influence globalization. D. It slows down globalization. E. It slows down decision making because large amounts of information are available.
answer
B. It drives down costs.
question
Which of the following statements is true of collaboration? A. Collaboration occurs only within the boundaries of an organization. B. A sole focus on unit performance spurs collaboration. C. It is unrealistic to think that a company can collaborate with its customers. D. Companies should capitalize on ideas generated within the organization alone. E. Collaboration is an important process of knowledge management.
answer
E. Collaboration is an important process of knowledge management.
question
_____ allows people to live and work in ways that can be maintained over the long term without depleting or harming the environmental and economic resources. A. Sustainability B. Total quality C. Innovation D. Collaboration E. Cost competitiveness
answer
A. Sustainability
question
Which of the following statements is true of the sources of competitive advantage? A. The best companies choose one source of competitive advantage and perfect it. B. Managing the sources of competitive advantage is a zero-sum game where one source suffers at the expense of the other. C. It is possible to improve quality and also enhance speed. D. Trade-offs do not occur among the six sources of competitive advantage. E. Sustainability is the speed and dependability with which an organization delivers what customers want.
answer
C. It is possible to improve quality and also enhance speed.
question
Biomark Software Inc. has recently started operations as a business. The managers have already determined their objectives and have decided on the field of activity they will be dealing in. They have now started to attract people to work for them and have started determining the responsibilities of workers. Which of the following management functions are Biomark's managers performing? A. Planning B. Organizing C. Leading D. Optimizing E. Budgeting
answer
B. Organizing
question
Lorenzo is a general manager for Perry Corp., a mechanical engineering firm. He is considering some changes to the production floor which include layout adjustments and the purchase of new equipment to improve efficiency. He also wants to promote one of his employees to a higher post of assistant manager. Which of the following functions of management is Lorenzo performing? A. Planning B. Training C. Leading D. Organizing E. Budgeting
answer
D. Organizing
question
As one of the key management functions, leading focuses on a manager's efforts to: A. mobilize people to contribute their ideas. B. build organizations that are flexible and adaptive. C. make sure goals are met. D. identify opportunities for sustainable advantage. E. build a dynamic organization.
answer
A. mobilize people to contribute their ideas.
question
The three levels of managers within large organizations are: A. authoritative, permissive, and submissive. B. managerial, functional, and direct. C. technical, functional, and departmental. D. upper level, top management, and functional. E. top, middle, and frontline.
answer
E. top, middle, and frontline.
question
As a manager at Prescott Fine Jewelry, Jerald Walker spends most of his time training new sales managers and making sure that information coming from headquarters reaches the company's branches. In this case, Jerald would best be described as a(n) _____ manager. A. frontline B. tactical C. operational D. top-level E. strategic
answer
B. tactical
question
Lower-level managers who supervise the operational activities of an organization are known as: A. frontline managers. B. middle managers. C. top-level managers. D. tactical managers. E. strategic managers.
answer
A. frontline managers.
question
Titles such as sales manager and supervisor typically belong to the _____ level of management. A. strategic B. middle C. primary D. operational E. tactical
answer
D. operational
question
A(n) _____ skill is the ability to perform a specialized task that involves a certain method or process. A. conceptual B. administration C. interpersonal D. communication E. technical
answer
E. technical
question
Which of the following roles involves performing symbolic duties for an organization, like attending ceremonies? A. Disseminator B. Spokesperson C. Liaison D. Figurehead E. Disturbance handler
answer
D. Figurehead
question
Which of the following roles is performed by a customer service manager who works to defuse a situation with an angry customer? A. Liaison B. Disturbance handler C. Negotiator D. Disseminator E. Figurehead
answer
B. Disturbance handler
question
Which of the following skills are more important during the beginning of a person's career? A. Conceptual skills B. Decision skills C. Technical skills D. Entrepreneurial skills E. Statistical skills
answer
C. Technical skills
question
Individuals' conceptual and decision-making skills: A. are most important early in their career. B. involve the ability to perform a specialized task using a specific method. C. are often referred to as people skills. D. become less important to them as they rise higher in the company. E. become more important to them as they grow in the company.
answer
E. become more important to them as they grow in the company.
question
A common complaint about leaders, especially those who are newly appointed, is that they lack: A. self-acceptance. B. empathy. C. the ability to receive feedback from subordinates. D. decision-making skills. E. self-control.
answer
B. empathy.
question
Being self-reliant means individuals should: A. take full responsibility for themselves and their actions. B. be open minded and responsive when others have innovative ideas. C. always wait for orders from higher management in the organization. D. trust that the organization will manage their career. E. respond to the environment before orders come from higher management in the organization.
answer
A. take full responsibility for themselves and their actions.
question
Goodwill stemming from social relationships is called: A. social empathy. B. social capital. C. emotional intelligence. D. emotional capital. E. social value.
answer
B. social capital.
question
Scenario A. Mensfield is a longstanding men's clothing line manufacturer. The company has been operating for the past decade and is well known. When interviewed by a local newspaper who asked her what her secret of success was, the CEO, Jessica, stated that she made sure that she always introduced new styles of clothing lines to suit the changes in the market and stay a step ahead from her competitors. She offers the best to her customers by using the best fabric that she can get. Jessica also stated that the salespersons cater to every customer individually and help them with purchasing what suits them best. She said that Mensfield also has its own exclusive website which can be accessed anywhere in the world and that customers get their order in 36 hours no matter where they are. In addition to all this, Jessica is personally responsible for keeping in touch with the suppliers and managing and acquiring new business deals for the company. Which of the following success drivers of performance is Jessica using by constantly changing and introducing new styled clothing lines to match the changing trends in the market and staying a step ahead of competitors? A. Speed B. Innovation C. Quality D. Service E. Cost competitiveness
answer
B. Innovation
question
Scenario D. Chromatic Corp. is a leather manufacturing company. Chris, the CEO, makes all the business deals for the company. He negotiates with clients and gets new clients and business for the company. Chris communicates his vision for the company and what he would like to achieve to David, who lays out plans to make possible the execution of that vision. David delegates the work accordingly by communicating to the sales and accounting managers the vision of their CEO and what is required of them. Mark, a floor manager, makes sure that the workers do their work at the required pace to meet the targets and goals of the company. By creating objectives and communicating them to the rest of the organization, David is performing the function of a _____ manager. A. strategic B. operations C. frontline D. tactical E. top-level
answer
D. tactical
question
In Scenario D, Mark, the floor manager, is a _____ manager. A. strategic B. tactical C. middle D. top-level E. frontline
answer
E. frontline
question
An organization's macroenvironment includes its customers and suppliers.
answer
False
question
When investors bid up stock prices, companies have less capital to fuel their strategies.
answer
False
question
Population growth is unrelated to the size and composition of the labor force.
answer
False
question
Family leave, flexible working hours, and child care assistance have been introduced as a result of the evolving societal trends.
answer
True
question
Environmental uncertainty refers to the lack of information needed to understand or predict the future.
answer
True
question
Organizations are _____ systems, which means that they are affected by and in turn affect their external environments. A. input B. output C. open D. closed E. social
answer
C. open
question
The immediate environment surrounding a firm is known as its: A. macroenvironment. B. demographic environment. C. competitive environment. D. internal environment. E. economic environment.
answer
C. competitive environment.
question
_____ are specific government organizations in a firm's more immediate task environment. A. Open systems B. Regulators C. Prospectors D. Stakeholders E. Defenders
answer
B. Regulators
question
Which of the following is an element of Michael Porter's model for analyzing the competitive environment of an organization? A. Substitutes B. Cost strategy C. Societal trends D. Regulatory forces E. Demographics
answer
A. Substitutes
question
Which of the following is an example of a potential substitute product? A. Hand sanitizer for soaps B. Ink cartridges for printers C. Mops for detergent D. iTunes for iPods E. Furniture for apartments
answer
A. Hand sanitizer for soaps
question
Which of the following combinations can result in a best-case scenario? A. Many competitors, high threat with few entry barriers, and few customers B. Many competitors, high threat with few entry barriers, and many customers C. Few entry barriers, many substitutes, many customers D. High industry growth, low threat with many entry barriers, and customers with low bargaining power E. Low industry growth, high threat with few entry barriers, and suppliers with low bargaining power
answer
D. High industry growth, low threat with many entry barriers, and customers with low bargaining power
question
The method for predicting how variables will change in the future is known as _____. A. budgeting B. buffering C. forecasting D. benchmarking E. scanning
answer
C. forecasting
question
Which of the following is true about using forecasts? A. Multiple forecasts are best, and their predictions can be averaged. B. Forecasts become more accurate while predicting further into the future. C. Forecasts are useless when the future will look radically different from the past. D. The more complex the forecast, the more accurate are the predictions. E. The accuracy of forecasts does not vary from one application to another.
answer
A. Multiple forecasts are best, and their predictions can be averaged.
question
To improve customer service in its overseas call center, Jansen Electronics decided to investigate the call center practices of competing companies. The team discovered that a smaller company, Gorilla Devices Inc., seemed to have outstanding customer service. The team then determined differences between the organizations and developed a plan to incorporate the best elements of Gorilla into Jansen. This illustrates _____. A. environmental dynamism B. benchmarking C. strategic maneuvering D. cooperative action E. forecasting
answer
B. benchmarking
question
Candace recently got promoted to a managerial role in a bureaucratic organization. The industry had been changing dramatically, and Candace suggested that the management team encourage employees to develop confidence by giving them some control and authority in order to create a more flexible, adaptable organization. Here, Candace is suggesting the use of _____ with employees. A. smoothing B. benchmarking C. empowerment D. cooptation E. coalition
answer
C. empowerment
question
Leveling normal fluctuations at the boundaries of the environment is called _____. A. buffering B. smoothing C. flexible processing D. empowerment E. coalition
answer
B. smoothing
question
The set of important assumptions about an organization and its goals and practices that members of the company share is called organization _____. A. culture B. design C. climate D. layout E. structure
answer
A. culture
question
Which of the following statements about organizational culture is true? A. Corporate mission statements are always a true expression of a firm's culture. B. Who is hired and fired and why indicate the firm's real value and are a clue to the culture. C. A firm with a strong culture will have different people holding different values. D. A culture that was advantageous in a prior era continues to be so in a new environment. E. It is unnecessary to consider culture when considering a merger.
answer
B. Who is hired and fired and why indicate the firm's real value and are a clue to the culture.
question
Scenario A. Connie's Collectibles is a small retail store that specializes in antique jewelry. In analyzing the environment, Connie has uncovered the following interesting findings: 1. Connie has recently purchased more inventory than in the past. The people from whom she buys are selling off more jewelry because their children are not interested in this type of jewelry and they would prefer to liquidate their jewelry to help them with their daily expenses since they no longer wear most of it. 2. Connie discovered that her business is in a historical preservation district. As she considers remodeling the shop, she realized that she must pay attention to the guidelines set forth in the governing laws. 3. Connie's buyer-customer base seems to be changing. The tastes of the younger generation near her shop are shifting to modern jewelry, so the customer base to which she sells is shrinking. 4. Connie has been told that she should consider selling her inventory via the Internet, but she does not own (or understand how to use) a computer. 5. In reading a survey of regional business, Connie discovered that there are no other antique jewelry stores within a 200-mile radius of hers. The information that Jack has collected in his competitive analysis can be referred to as _____. A. corporate espionage B. competitive intelligence C. domain selection D. strategic vision E. mission statement
answer
B. competitive intelligence
question
Scenario D. Margarita works for a small company that deals with processed and canned tomatoes and other vegetables. She reports to the CFO. It is her job to predict the costs of raw materials for the next five years. She uses various research sources, including the news, to learn who the competitors are and what they have been doing. In fact, she subscribes to an analyst e-newsletter that tells her about crop availability and weather conditions all around the globe. Every month she develops a spreadsheet for her boss indicating the likely costs of vegetables given the type of weather conditions expected in each area of the world and thus the availability of particular crops. She is also involved in a team that is investigating how to cut canning costs. They have recently met with Good Cans, a company that manufactures and cans tennis balls. Good Cans is considered the top company in the canning industry, especially in canning process knowledge. Margarita's team is comparing their processes to those of Good Cans to see how they might improve. When predicting the costs for her company, Margarita is engaging in _____. A. forecasting B. competitive intelligence C. environmental scanning D. benchmarking E. scenario development
answer
A. forecasting
question
A firm's competitive environment includes new entrants, substitutes, and rivals.
answer
True
question
Regulatory agencies set rules but are typically weak institutions since they do not have the power to investigate company practices or to take legal action to ensure compliance with the law.
answer
False
question
A more diverse workforce presents managers with challenges as well as opportunities.
answer
True
question
As a first step in understanding their competitive environment, organizations must analyze how the competitors compete.
answer
False
question
A barrier to entry is a condition that prevents customers from using a firm's products or services.
answer
False
question
Organizations are at a disadvantage if they become overly dependent on any powerful supplier.
answer
True
question
Needing to learn a new software program as a result of changing suppliers is an example of a switching cost.
answer
True
question
Cognitive intelligence is the information that helps managers determine how to compete better.
answer
False
question
Benchmarking means identifying the best-in-class performance by a company in a given area and then comparing one's processes to theirs.
answer
True
question
In an organization, buffering refers to leveling normal fluctuations at the boundaries of the environment.
answer
False
question
Organizations are open systems that affect and are affected by their external environments.
answer
True
question
The external environment includes all relevant forces outside an organization's boundaries.
answer
True
question
Inputs are the goods and services organizations take in and use to create products or services.
answer
True
question
Firms that develop strategies that do not include technological advances run the risk of becoming obsolescent.
answer
True
question
According to Michael Porter's model, the competitive environment includes rivalry among current competitors and the impact of new entrants, substitute and complementary products, suppliers, and customers.
answer
True
question
Cost is often a major barrier to entry into the marketplace.
answer
True
question
Environmental scanning means searching for and sorting through information about the environment.
answer
True
question
A strong organization culture is one in which everyone understands and believes in the firm's goals, priorities, and practices.
answer
True
question
Which of the following is a characteristic of managerial decisions that contributes to the difficulty in making a decision? A. Guaranteed success B. Certainty C. Conflict D. Structure E. Speed
answer
C. Conflict
question
Which of the following decisions is likely to be a programmed decision? A. Decisions about diversification into new products and markets B. Decisions with uncertainty regarding cause-and-effect relationships C. Decisions about reorganization of state government agencies D. Decisions regarding periodic reorders of inventory E. Decisions involving the purchase of experimental equipment
answer
D. Decisions regarding periodic reorders of inventory
question
A firm's decision regarding diversification into new products and markets is a(n) example of a _____ decision. A. routine B. programmed C. cognitive D. nonprogrammed E. noncognitive
answer
D. nonprogrammed
question
In an ideal decision-making process, the initial step is to: A. select an alternative. B. evaluate the decision. C. challenge the status quo. D. generate alternatives. E. identify the problem.
answer
E. identify the problem.
question
Once a problem is identified and properly diagnosed, the next phase in the decision-making process involves _____. A. evaluating alternatives B. evaluating consequences C. generating information D. implementing the decision E. generating alternative solutions
answer
E. generating alternative solutions
question
When a solution is specifically designed for a particular problem or set of problems, it is referred to as _____. A. groupthink B. a programmed decision C. a ready-made solution D. a contingency plan E. a custom-made solution
answer
E. a custom-made solution
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_____ requires searching thoroughly for a complete range of alternatives, carefully assessing each alternative, comparing one to another, and then choosing or creating the very best. A. Benchmarking B. Maximizing C. Framing D. Satisficing E. Optimizing
answer
B. Maximizing
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Managers who optimize their decisions will attempt to: A. choose the first, minimally acceptable alternative. B. fix on the decision that is fastest to make. C. zero in on the least expensive option available in the market. D. decide on whatever produces the least challenge or conflict. E. achieve the best possible balance among several goals.
answer
E. achieve the best possible balance among several goals.
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The final phase in the decision-making process is _____. A. anticipating the results B. implementing the solution C. diagnosing remaining issues D. criteria analysis E. evaluating the decision
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E. evaluating the decision
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Each morning, OfficeMax's CEO has a computer-based conference with all store managers. The previous day's data and challenges are discussed so that problems can be quickly and effectively resolved or even avoided. In this case, OfficeMax is utilizing _____ to retain a competitive edge. A. social realities B. real-time information C. psychological biases D. framing effects E. nonprogrammed decisions
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B. real-time information
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_____ is an advantage of using a group for decision making. A. Intellectual stimulation B. Domination by one member C. Groupthink D. Satisficing E. Goal displacement
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A. Intellectual stimulation
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Jake Tree Farm in Kansas is looking for ways to be more environment-friendly. Managers interviewed frontline staff to get their opinions and ideas, and they invited everyone to participate in deciding which ideas to advance. Staff members were then aware of the various options and recognized the benefits and costs of each. In this scenario, involving the staff has helped the organization to _____. A. dominate the discussion and reinforce the organizational structure B. use groupthink to gain buy-in C. please everyone completely D. give the illusion of control E. understand the decisions and be more committed to them
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E. understand the decisions and be more committed to them
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Nicole, a manager at Purple Lotus Inc., was disappointed with her team's discussion regarding next year's marketing campaign. Adam, a fellow manager, pushed all his ideas through; they were good, but nobody else got a word in or had the opportunity to share. This group experienced _____. A. vigilance B. individual dominance C. satisficing D. intellectual stimulation E. goal displacement
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B. individual dominance
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A phenomenon that occurs in decision making when group members avoid disagreement as they strive for consensus is known as _____. A. goal displacement B. domination C. intuition D. groupthink E. satisficing
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D. groupthink
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Groups that operate under a condition known as groupthink are likely to be _____. A. striving to stand out B. strongly supportive of their opinions in meetings C. ideal for brainstorming sessions D. concerned with maintaining a positive team spirit E. making better decisions than any other group
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D. concerned with maintaining a positive team spirit
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Two employees in an organization constantly disagree with each other. Lately, the arguments have become personal, leading to anger and bitterness, and this has begun to impact the whole work group. Which of the following best describes the given scenario? A. Bounded rationality B. Affective conflict C. Garbage can model D. Individual dominance E. Groupthink
answer
B. Affective conflict
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In trying to make a conflict between two employees less personal and emotional, their manager asks each of them to approach the problem from a different viewpoint than their original one. This is an example of encouraging the use of _____. A. cognitive conflict B. affective conflict C. psychological conflict D. custom-made solutions E. groupthink
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A. cognitive conflict
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A process in which group members generate as many ideas about a problem as they can is called _____. A. brainstorming B. forecasting C. groupthink D. satisficing E. optimizing
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A. brainstorming
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The _____ model of decision making arises when two or more groups form, each representing a different preference, and each tries to use power and negotiation to sway the decision. A. bounded rationality B. incremental C. garbage can D. coalitional E. affective rationality
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D. coalitional
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_____ model of organizational decision making depicts a chaotic process and seemingly random decisions. A. Garbage can B. Contingency plans C. Incremental D. Coalitional E. Bounded rationality
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A. Garbage can
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Which of the following statements about decision making in a crisis is true? A. In crises, managers should make decisions only after taking all of the details into account. B. An effective plan for crisis management should include strategic actions. C. In crises, managers should avoid making decisions under pressure. D. It is not imperative to include crisis management on the management's agenda. E. Crises can never provide benefits to a company.
answer
B. An effective plan for crisis management should include strategic actions.
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Which of the following is an element of an effective plan for crisis management? A. A communication plan that indicates that the company is in complete control B. Competitive actions to bounce back immediately C. Psychological and cultural actions for the human and emotional toll D. A template for a press statement, to be released before details are leaked E. A method to quickly distance the company from the crisis
answer
C. Psychological and cultural actions for the human and emotional toll
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Scenario B: Mark works for a new start-up marketing consulting firm. There are five highly opinionated but very committed employees in his group. The owner of the firm, Phil, strongly believes that he should make every decision since he is the boss. But Phil often jumps to conclusions and doesn't even take time to diagnose the problem at hand because he does not like to ask any of the employees for suggestions. Moreover, Phil's decisions are usually focused on short-term benefits and costs rather than that of long-term. At this point, most people in the firm agree that the decision making of the owner is going to destroy the young firm before it really gets started. 113. Suppose the owner tells Mark that the reason he makes every decision himself is because he believes that he will be able to influence everything that happens in the business. This unrealistic view is called _____. A. optimizing B. discounting the future C. maximizing D. the illusion of control E. the garbage can model
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D. the illusion of control
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Scenario C: Jeremy is the lead on a new project at work, and it is essential that he make a good impression on top management. He recently had his first staff meeting to solve a fairly large problem with the project, and it didn't go well. The whole staff of 10 was there, which he thought would lead to buy-in from the group. Instead the group didn't get much done in that meeting. 114. Jeremy opened the meeting by suggesting to the group that he had put a lot of thought into the problem and that perhaps they should use his ideas to solve the problem. He spent the meeting explaining why this should occur and went on to dismiss any alternatives. Jeremy was practicing _____. A. satisficing B. groupthink C. individual dominance D. goal displacement E. intellectual stimulation
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C. individual dominance
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Scenario D: Effectively Organized Inc. has hired a consultant to help with organizational decision making. The consultant's first meeting is set up to describe to the managers of Effectively Organized Inc. the models of organizational decision processes. Each of the managers seems to prefer one of the models over the others. 115. The vice president of production tells the group that in his area of the company, many managers don't even agree about what their goals are and certainly cannot agree on what action to take. This situation best relates to _____. A. bounded rationality B. the incremental model C. the garbage can model D. the coalitional model E. the crisis model
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C. the garbage can model
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Programmed decisions are useful when there is no predetermined structure on which to rely.
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False
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Risk exists when the probability of an action being successful is less than 100 percent and losses may occur.
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True
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Conflict exists when a manager must consider opposing pressures from different sources.
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True
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The first stage of the decision-making process requires the decision maker to generate alternatives.
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False
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The "problem" in decision making may actually be an opportunity that needs to be exploited.
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True
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Sara, a warehouse manager, needed a fast solution when an employee asked for a day off for the following week when the whole crew was supposed to be doing inventory. For her, a ready-made alternative will be quicker than designing a custom-made solution.
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True
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Decision makers should presume that with a carefully made decision, things will go smoothly during implementation.
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False
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Evaluating the decision is always useful, whether the outcome is positive or negative.
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True
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Framing effects refer to a decision bias influenced by the way in which a problem or decision alternative is phrased or presented.
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True
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One advantage of using a group for decision making is groupthink.
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False
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One potential advantage of using a group for decision making is that people are likely to be more committed to the decision.
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True
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The three requirements for effective group decision making are an appropriate leadership style, the constructive use of disagreement and conflict, and the enhancement of creativity.
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True
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Complimenting one another and telling stories are examples of behaviors that can make brainstorming less effective.
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True
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Bounded rationality is a less-than-perfect form of rationality in which decision makers cannot be perfectly rational because decisions are complex and complete information is unavailable or cannot be fully processed.
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True
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The confrontational model of decision making arises when people disagree on goals or compete with one another for resources.
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False
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_____ is the system of rules that governs the ordering of values. A. Ethnocentrism B. Ethics C. Dynamics D. Legitimacy E. Dialectics
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B. Ethics
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_____ refers to the principles, rules, and values people use in deciding what is right or wrong. A. Ethical issue B. Social capital C. Emotional intelligence D. Moral philosophy E. Legal positivism
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D. Moral philosophy
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Ashleigh works as a receptionist for a law firm. Some of the lawyers have asked her to tell callers that they are in court when in fact they are playing golf. She wanted to quit the job because she hated to lie to people and believes that all people should uphold certain values that society needs to function. Which of the following best describes the ethical system used by Ashleigh to make the decision? A. Egoism B. Ethnocentrism C. Relativism D. Universalism E. Utilitarianism
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D. Universalism
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The Caux Principles are based on two ethical ideals: A. fairness and equality. B. self-fulfillment and sharing. C. unity and respect. D. kyosei and human dignity. E. honesty and happiness.
answer
D. kyosei and human dignity.
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_____ considers acceptable behavior to be that which maximizes benefits for the individual. A. Egoism B. Ethnocentrism C. Relativism D. Universalism E. Utilitarianism
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A. Egoism
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Bina downloaded music from the Internet on her office computer. As all of her colleagues did it, she thought it was fine to do so. In this scenario, which of the following ethical systems has Bina used to rationalize her decision? A. Egoism B. Virtue ethics C. Relativism D. Universalism E. Utilitarianism
answer
C. Relativism
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Cassandra's behavior is typically guided by what she thinks would be acceptable to her parents. According to Kohlberg, which of the following stages of moral development does Cassandra's behavior exemplify? A. Utilitarian stage B. Conventional stage C. Principled stage D. Preconventional stage E. Conclusive stage
answer
B. Conventional stage
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The _____ of an organization refers to the processes by which decisions are evaluated and made on the basis of right and wrong. A. corporate social responsibility B. ethical climate C. ecocentric management D. legal responsibility E. moral obligation
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B. ethical climate
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Which of the following is a danger sign that organizations may be allowing or even encouraging unethical behavior? A. Excessive emphasis over long-term consideration over short-term revenues B. Failure to establish a written code of ethics C. An informal corporate structure D. Flexible timings that allow employees to choose their hours of work E. Multiple levels of supervision and monitoring
answer
B. Failure to establish a written code of ethics
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The _____ ethical framework encourages employees to consider whether they would like to see their decisions displayed on the front page of the newspaper. A. Kohlberg B. sunshine C. Sarbanes-Oxley D. egoism E. utilitarian
answer
B. sunshine
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An ethics program that is designed by corporate counsel to detect, prevent, and punish legal violations is called a _____ ethics program. A. life-cycle-based B. compliance-based C. competency-based D. relativism-based E. responsibility-based
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B. compliance-based
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Compliance-based ethics programs are typically designed by _____. A. corporate counsel B. employees C. top executives D. stockholders/owners E. focus groups of customers
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A. corporate counsel
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Making ethical decisions takes moral _____ which helps realize that an issue has ethical implications. A. certainty B. actionability C. awareness D. judgment E. character
answer
C. awareness
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Which of the following plays a role in the moral awareness involved in identifying an act as unethical, the moral judgment to fully consider the repercussions, and the moral character to take the ethical action? A. Courage B. Legitimacy C. Intelligence D. Compliance E. Knowledge
answer
A. Courage
question
Telling others, inside or outside the organization, about wrongdoing is called _____. A. ethical shadowing B. whistleblowing C. egoism D. ethical interference E. moral consequences
answer
B. whistleblowing
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Which of the following responsibilities lies at the base of the pyramid of global corporate social responsibility and performance? A. Legal B. Economic C. Moral D. Ethical E. Philanthropic
answer
B. Economic
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Within the pyramid of global corporate social responsibility and performance, doing what is required by global stakeholders is categorized as a(n) _____ responsibility. A. economic B. legal C. financial D. philanthropic E. ethical
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B. legal
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Which of the following levels of the pyramid of global corporate social responsibility and performance represents a company's requirement to be profitable? A. Economic responsibility B. Relative responsibility C. Ethical responsibility D. Philanthropic responsibility E. Legal responsibility
answer
A. Economic responsibility
question
Home Depot supports Habitat for Humanity, a nonprofit that builds affordable housing for those struggling with poverty, housing, or homelessness. Donation to such an organization is an example of _____ responsibility. A. economic B. legal C. conventional D. ethical E. philanthropic
answer
E. philanthropic
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Which of the following is a goal of a transcendent education? A. Persuasion B. Independence C. Empathy D. Candidness E. Persistence
answer
C. Empathy
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Scenario A: An organization faces an ethical dilemma. A problem with the accounting process has resulted in higher profits being reported than were actually earned. A meeting has been arranged where senior management would decide how to handle the situation. The people at the table have varying views of what action to take and why. Ethan wants to report the error immediately because he believes he could possibly go to jail if it isn't reported right away. Tripp wants to report the error because it is the honest thing to do, and therefore necessary. After hearing his colleagues' opinions, Carlos says he wants to report the error as well because he wants to go along with the more experienced managers in the group. Which of the following best describes the ethical system used by Tripp to make his decision? A. Universalism B. Egoism C. Utilitarianism D. Relativism E. Virtue ethics
answer
A. Universalism
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Scenario B: Suppose a manager faces a question regarding how to handle a defective piece of equipment that his company sold. Telling the customer would cost him a substantial amount of money. At the same time, if the equipment fails, it could lead to serious injury of the customer. The manager is going to choose between three options presented by colleagues: Option 1: Keep quiet about the defect. Option 2: Talk to others and see what they would have done in the same situation. Option 3: Disclose the defect and suggest alternatives because it is the honest thing to do. Which of the following terms best describes the ethical approach used in option 1? A. Universalism B. Egoism C. Utilitarianism D. Relativism E. Virtue ethics
answer
B. Egoism
question
Which of the following options best describes the ethical approach used in option 3? A. Universalism B. Egoism C. Utilitarianism D. Relativism E. Virtue ethics
answer
A. Universalism
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Scenario D: John and Mack are colleagues who witnessed one of their team members, Jake, using the office telephone to make an emergency personal call, which is prohibited in their company. The management had previously announced that those who report wrongdoing of fellow employees will be rewarded. John decided not to report Jake's act to the management since it involved an emergency situation. However, Mack decided to do so with the hope of being rewarded. In Scenario D, according to Kohlberg's model of cognitive moral development, John can be categorized as being in the _____ stage. A. preconventional B. conventional C. principled D. unconventional E. operational
answer
C. principled
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Scenario E: Senior management at Valley Development is attending a corporate retreat, and the first item for discussion is corporate social responsibility (CSR). The group has discussed this before and then shot it down because it generally costs Valley's shareholders in the form of reduced distributions. But the new VP, Gita Halle, is about to explain why she believes CSR will actually benefit the shareholders and Valley management alike. Her team begins the presentation with a discussion of CSR, both its current definition and reconciliation of past views. Jeremiah then discusses the importance of being a good global corporate citizen by supporting the local school system. Ellen takes the floor to make the case for doing what is expected by global stakeholders even though there are no laws requiring those actions. Finally Gita wraps the discussion up by defining why Valley should take legal responsibility for the firm's performance. Gita's presentation most likely centered on taking which of the following actions? A. Production of goods and services that society wants at a price that perpetuates the business and satisfies its obligations to investors B. Obeying all laws that affect Valley's operations C. Doing the right thing regardless of what the law says D. Supporting Jeremiah's proposal E. Engaging in additional behaviors and activities that society finds desirable and that the values of the business support
answer
B. Obeying all laws that affect Valley's operations
question
Most people have unconscious biases that favor themselves and their own group.
answer
True
question
Astroturfing is considered a difficult but ethical practice.
answer
False
question
Universalism is an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers.
answer
False
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Utilitarianism directly seeks the greatest good for the greatest number of people.
answer
True
question
The Sarbanes-Oxley Act, passed in 2002, includes provisions for senior managers to personally sign off on financial results.
answer
True
question
The ethical climate of an organization refers to the processes by which decisions are evaluated and made on the basis of right and wrong.
answer
True
question
Individuals can be ethical leaders if they have a strong moral character, regardless of what issues actually get most of their attention.
answer
False
question
Compliance-based ethics programs are concerned with instilling in people a personal responsibility for ethical behavior.
answer
False
question
With an integrity-based ethics program, people govern themselves through a set of guiding principles that they embrace.
answer
True
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Moral awareness means knowing what actions are morally defensible.
answer
False
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Persuasion is one of the five higher goals in transcendent education that balances self-interest with responsibility to others.
answer
False
question
Profit maximization and corporate social responsibility necessarily lead to opposing corporate policies.
answer
False
question
Sustainable growth refers to growth in profitability that sustains the wealth of shareholders.
answer
False
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Life-cycle analysis quantifies the total use of resources and the releases into the air, water, and land.
answer
True
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Greenwashing refers to misleading marketing claims about the environmentally friendly nature of a product.
answer
True