Active Listening Skills Flashcards, test questions and answers
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What is Active Listening Skills?
Active listening is a skill that is vitally important in communication. It involves actively paying attention to the speaker, understanding the content of their message and responding in an appropriate manner. Active listening can be used in many situations, such as business negotiations, counseling sessions and even everyday conversations. By practicing active listening, individuals can gain better understanding of what is being conveyed and develop a stronger connection with each other. To practice active listening effectively, one must pay close attention to both verbal and non-verbal cues while engaging in conversation with others. This includes being aware of body language, facial expressions and tone of voice being used by the speaker. Additionally, individuals should strive to remain focused on the conversation at hand without allowing distractions or interruptions to take away from the flow of communication. The most important aspect of active listening is responding appropriately to what was said by the speaker. This means providing feedback that shows that you are truly engaged in the conversation rather than simply nodding your head or giving generic responses like uh-huh or yeah without really absorbing what was said. Individuals should strive to ask questions about topics discussed or offer helpful advice when applicable as this demonstrates true engagement with the content being discussed. Overall, developing effective active listening skills can help individuals understand messages more clearly while also strengthening relationships between those involved in communication exchanges.