SSD1-Module 3

Flashcard maker : Lily Taylor
What step of the briefing process do you determine who you are briefing and what is expected of you?
Steps are followed during the ‘construct a briefing ‘ stage?
Collect material, select visual aids, arrange key points, establish wording
which of the following is an effective use of nonverbal communication?
Knowing the material, natural facial expressions, and facing the audience
what are the three types of motives?
external motivation, social pressure, and self motivation
the ‘power to command or influence thought, opinion or behavior’ is the definition for which term?
During which stage in team formation is there a high dependence on the leader for guidance and direction?
Forming stage
Which rehearsal is used to determine how a subordinate leader intends to accomplish the mission?
Back brief
Which is the most popular rehearsal technique?
Terrain-model rehearsal
Which rehearsing, a well placed observer can compromise the entire operation. Which side placement criterion considers this concern?
Which property classification would include tools?
Which type of responsibility relates to a formal assignment of property responsibility to Soldiers within the supply chain that have the property within their custody but NOT necessarily for their use?
Custodian responsibility
At which level does conflict occur between individuals who have some sort of relationship?
Level 2
Which conflict management method requires all parties in a conflict situation to recognize the legitimate abilities and expertise of each other in the process of resolution?
Integration or collaboration
What is the main goal of a Six Sigma implementation?
Continuous improvement
Which term is defined as an item or feature for which a customer is willing to pay?
Which of the following is a benefit of the Six Sigma process?
It enables service level agreement (SLA) obligations
Which tool is most commonly used in the standard improvement model DMAIC (define, measure, analyze, improve, control) define phase?
Time value analysis
During which phase of DMAIC (define, measure, analyze, improve, control) will you identify the root cause(s) of the problem?
Which value may be defined as, ‘the willingness to stand up for what one believes to be right’ even if that stand is unpopular or contrary to conventional wisdom?
Moral courage
Regular Army forces maintain law and order in support of civil authorities when directed by which of the following?
The Department of Defense
All functions in the Department of Defense and its component agencies are performed under the authority, direction, and control of which of the following?
The Secretary of Defense
Which of the following is a military courtesy?
Never criticize the Army or a leader in public
Which of the following is a qualification that all recruiters must have?
Outstanding personal appearance and bearing
Of the basic tenets listed for the Strength Management Program of the National Guard Recruiting mission, which if the following is designed to reduce first term soldier losses?
Retention and extension of quality Soldiers
One National Guard Recruiting and Retention NCO (RRNCO) is assigned to each
120-140 member unit
Which of the following groups is eligible to receive casualty assistance?
All honorable discharged soldiers
What is included in Phase I of casualty assistance?
Contacting the servicing legal assistance office

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