Home Page Arts And Humanities English Linguistics Listening Speech: Chapter 3 - Flashcards

Speech: Chapter 3 – Flashcards

Q: Listening spare time

time during which you can think because you don\'t need to listen

Steven Colyer

7 July 2022

question

Passive Listening (learning)

answer

feeling that the responsibility for communication lies with the speaker

question

Active Listening

answer

listening that guides the speaker toward common interest

question

Testimonial

answer

an appeal that uses the recommendation of a famous or respected person

question

Summarize

answer

condense the important points

question

Appreciative listening

answer

listening to value what we hear

question

Discriminative listening

answer

singling out one sound from a noisy environment

question

Filters

answer

emotional barriers

question

Empathic Listening

answer

encouraging people to talk freely without the fear of embarrasment

question

Paraphrase

answer

repeat in your own words what you think you heard

question

critical listening

answer

listening to evaluate

question

False comparison

answer

comparing unlike things

question

Jumping on the bandwagon

answer

an appeal to act a certain way because everyone else is

question

Listening spare time

answer

time during which you can think because you don't need to listen

question

Stack the Deck

answer

to give only one side of the story

question

Name-calling

answer

assigning a negative label without any evidence

question

Propaganda

answer

material designed to distort the truth or deceive the audience

question

Rhetorical

answer

using tricks of language

question

Sounding Board

answer

a listener who accepts what is said, tries to understand, and makes no judgments

question

Gluttony

answer

excessive indulgence

question

Bias

answer

partiality, preference, inclination

question

Excursion

answer

journey, trip, voyage

question

Acronym

answer

a word formed from initial letters of words in a phrase

question

Avarice

answer

greediness

question

Retention

answer

memory, recall, recollection

question

Peripheral

answer

unimportant, outlying, surrounding, superficial

question

Vulnerable

answer

defenseless, exposed, unprotected

question

Disintergration

answer

break, crumble, deteriorate, decay

question

tuning out bad/dull topics, faking attention, yielding to distractions, criticizing delivery or physical appearance, jumping to conclusions, overreacting to emotional words, interrupting

answer

What are the 7 habits of bad listening?

question

lots of practice with your attitude and body language (posture), staying alert (using your eyes, ears, and whole body), block out distractions, face the speaker, and establish eye contact

answer

How do good listeners provide feedback?

question

Listen for key words. Find an underlying structure.

answer

How do you find patterns in a speech?

question

beginning-not most important; listen for main idea; think about the title of the speech and the direction in which it's going. Middle-understand the speaker's message and intent; evaluate the accuracy and fairness of what you hear; stay away from bias statements. End-be on guard for the following emotional appeals: propaganda, rhetorical devices, testimonials, false comparisons, jump on the bandwagon

answer

How does one listen differently during the three major parts of the speech?

question

Explore-think ahead of the speaker Analyze-consider carefully what's being said; look at it from several angles Review-take advantage of you spare listening time to review Search-be alert for hidden messages

answer

How would one use EARS for utilizing spare listening time?

question

False

answer

The responsibility for successful communication lies with the person doing the talking

question

True

answer

Effective listeners play an active role in communication by guiding the speaker toward common interests

question

True

answer

Listening is the top management skill needed for success in business

question

False

answer

Listening does not require a great deal of effort

question

True

answer

Listening is hard for most people

question

False

answer

We remember most of what we hear.

question

True

answer

Better listening could save billions of dollars

question

True

answer

We need different listening styles for different occasions

question

False

answer

The good listener is too quiet to be popular

question

True

answer

Listening is a learner skill

question

False

answer

We spend enough time learning how to listen

question

True

answer

The spoken word affects us more powerfully than the written word

question

True

answer

We are vulnerable when we are listening

question

False

answer

When we are thinking of what to say next, we are still listening

question

False

answer

Some people just do not have anything to say worth listening to

question

True

answer

We can listen better in a suitable environment

question

True

answer

The content of the message is more important than the delivery

question

False

answer

Emotions have nothing to do with listening

question

True

answer

Studies show that, in general, females are better listeners than males

question

True

answer

You should listen more carefully at some times than others

question

False

answer

Listen more carefully at the beginning of a speech because that is usually the most important part

question

False

answer

we can talk faster than we can listen

question

False

answer

A good listener is one who accepts what is said unquestioningly

question

False

answer

Silence is always a sign of good listening

question

True

answer

We should give speakers feedback as we listen

question

False

answer

Most speakers do not want questions

question

True

answer

Students who take notes understand more and remember more

question

Listener

answer

Becoming an active ____________ will help you in you relationships, with your school work, and on the job

question

important to us

answer

We listen most carefully to what we feel is ____________

question

titanic

answer

A famous ship, the ____________, sank because its crew failed to listen

question

Appreciative Listening

answer

We use ____________ when we enjoy music, a bird's song, or the murmur of a brook

question

Discriminative listening

answer

We use ____________ when we listen for a friend's voice in a crowded room

question

Filters

answer

Information goes through many ____________ when it passes from speaker to listener

question

empathic listening

answer

Counselors, psychiatrists, and good friends use ____________

question

Critical

answer

____________ listeners are the most active of all listeners because they are deciding if someone is making sense

question

answer

We listen about ____________ times as much as we read

question

speak

answer

Among the biggest hurdles to good listening is the desire to ____________

question

egos

answer

Good listeners must let go of their ____________

question

attention spans

answer

Our very busy lives have caused us to develop short ____________

question

Periphial

answer

A window dropping shut, someone sneezing, and a book falling to the floor are examples of ____________ distractions

question

Jumping to conclusions

answer

Listeners who are quick to judge before they have carefully heard and understood are ____________

question

biases

answer

Personal ____________ can interfere with objective listening.

question

main idea

answer

Once you find the ____________, your listening job becomes much easier

question

propagnda

answer

The listener must be on guard against emotional appeals and ____________

question

120-180/ 6

answer

Most people speak at a rate of ____________ words per minute; we can listen intelligently about ____________ times as fast.

question

Epictetus

answer

"Nature has given us one tongue, but 2 ears, that we may hear twice as much as we speak."

question

Calvin Coolidge

answer

"Nobody has ever listened himself out of a job"

question

Shakespeare

answer

"It is the disease of not listening, the malady of not marking, that i am troubled withal."

question

Francois La Rochefoucauld

answer

"We never listen when we are eager to speak"

question

Jumping on the Bandwagon

answer

"Get your raffle ticket now. 96% of your coworkers already have one."

question

Name calling/ false comparison

answer

"Joe Smith's record shows that he cannot be trusted as a Congressman"

question

Testimonial

answer

"According to Peyton Manning, Super Lite gives you power and energy."

question

Stacking the Deck

answer

"Joe stomped out of class without saying a word after provoking an argument with Tom"

question

Jumping on the Bandwagon

answer

"True fit jeans are it! They're the latest in thing!"

question

False Comparison

answer

"True fit jeans make you look so good you're bound to do better in school."

question

Testimonial

answer

Mariah Carey: "I love shopping at Ritsie's. Price is important, you know."

question

Jumping on the Bandwagon

answer

"More people depend on Magic Carpet than any other carpet cleaner in America"

question

Jumping on the Bandwagon

answer

"60 million times a day, somebody is drinking a Happy Time."

question

Stacking the Deck

answer

"The new teacher has a bad attitude. She frowns all the time, and she yelled at Sue for no reason."

question

False Comparison

answer

"I got sick the last time I went to the beach. I'll probably get sick again this time."

question

Stacking the deck/ name calling

answer

"Carmela wears those tight sweaters and jeans just to attract boys."

question

Stacking the deck/ name calling

answer

"He's another one of those radicals opposed to the military."

question

Name calling/ false comparison

answer

"Since he's a catholic, he wouldn't be fair to protestants under his supervision."

question

Name calling/ stacking the deck

answer

"Republicans care only about big business. They do nothing to help the poor or the average American."

question

a) easily distracted b) we notice what the speaker is wearing

answer

Why are we passive listeners?

question

People who listen well, understand well, and follow directions well

answer

What do today's employers want?

question

Hearing is an "automatic" reaction of the senses and the nervous system; where as listening is the "receiving" part of communication

answer

What's the difference between hearing and listening?

question

Listening

answer

________________ is more complicated than just hearing

question

25%

answer

Studies show that we only remember about ____________ of what we hear.

question

Cruise Control

answer

when you were not paying attention to what the speaker was saying, therefore you can't catch up, so you not listening to the speaker

question

a) requires us to be selective with our attention b) to classify and categorize information c) to sort out information principles and concepts from a stream of facts, jokes, and stories

answer

Why does listening matter?

question

a) our time b) interest c) effort

answer

What does good listening cost us?

question

judgement

answer

Listening is not easy to do because we must also exercise _______

question

tuning out bad/dull topics-listen for something we can use faking attention-put the speaker's words into our own words; pay attention to only the key points yielding to distractions-simply concentrate criticizing delivery or physical appearance- pay attention to what the speaker is saying and not what he is wearing jumping to conclusions-don't be judgmental; here the speaker out first overreacting to emotional words-try to remain as calm as possible; sometimes the speaker will strike an emotional chord with us interrupting-waiting to speak our turn, keeping calm, don't judge, and keep an open mind

answer

How can we fix the 7 bad listening habits?

question

Background/ personalities

answer

Listeners filter what they hear based on their ________ and ________

question

when they interfere with good listening habits

answer

When do filters become a problem?

question

"mental conditioning"

answer

Improving your ability to listen is largely a matter of ________

question

a) refrain from judging or evaluating b) focus your attention on the message c) search for areas where you agree d) keep an open mind

answer

What should you do when you feel your emotional barriers or filters kicking in?

question

a) Be patient b) pay closer attention to body language c) hold your temper when you disagree d) put yourself in the speaker's position

answer

Ethnic backgrounds or people with a different language background can exhibit emotional filtering as well as the listener. So, do the following:

question

a) situations involving conflicts or complaints b) at the close of a telephone conversation

answer

What 2 ways is summarizing helpful?

question

a) be prepared b) have a small notepad c) make it short

answer

What tips should you keep in mind when it comes to putting things down on paper?

1 of

Unlock all answers in this set

Unlock answers

question

Passive Listening (learning)

answer

feeling that the responsibility for communication lies with the speaker

question

Active Listening

answer

listening that guides the speaker toward common interest

question

Testimonial

answer

an appeal that uses the recommendation of a famous or respected person

question

Summarize

answer

condense the important points

question

Appreciative listening

answer

listening to value what we hear

question

Discriminative listening

answer

singling out one sound from a noisy environment

question

Filters

answer

emotional barriers

question

Empathic Listening

answer

encouraging people to talk freely without the fear of embarrasment

question

Paraphrase

answer

repeat in your own words what you think you heard

question

critical listening

answer

listening to evaluate

question

False comparison

answer

comparing unlike things

question

Jumping on the bandwagon

answer

an appeal to act a certain way because everyone else is

question

Listening spare time

answer

time during which you can think because you don't need to listen

question

Stack the Deck

answer

to give only one side of the story

question

Name-calling

answer

assigning a negative label without any evidence

question

Propaganda

answer

material designed to distort the truth or deceive the audience

question

Rhetorical

answer

using tricks of language

question

Sounding Board

answer

a listener who accepts what is said, tries to understand, and makes no judgments

question

Gluttony

answer

excessive indulgence

question

Bias

answer

partiality, preference, inclination

question

Excursion

answer

journey, trip, voyage

question

Acronym

answer

a word formed from initial letters of words in a phrase

question

Avarice

answer

greediness

question

Retention

answer

memory, recall, recollection

question

Peripheral

answer

unimportant, outlying, surrounding, superficial

question

Vulnerable

answer

defenseless, exposed, unprotected

question

Disintergration

answer

break, crumble, deteriorate, decay

question

tuning out bad/dull topics, faking attention, yielding to distractions, criticizing delivery or physical appearance, jumping to conclusions, overreacting to emotional words, interrupting

answer

What are the 7 habits of bad listening?

question

lots of practice with your attitude and body language (posture), staying alert (using your eyes, ears, and whole body), block out distractions, face the speaker, and establish eye contact

answer

How do good listeners provide feedback?

question

Listen for key words. Find an underlying structure.

answer

How do you find patterns in a speech?

question

answer

How does one listen differently during the three major parts of the speech?

question

answer

How would one use EARS for utilizing spare listening time?

question

False

answer

The responsibility for successful communication lies with the person doing the talking

question

True

answer

Effective listeners play an active role in communication by guiding the speaker toward common interests

question

True

answer

Listening is the top management skill needed for success in business

question

False

answer

Listening does not require a great deal of effort

question

True

answer

Listening is hard for most people

question

False

answer

We remember most of what we hear.

question

True

answer

Better listening could save billions of dollars

question

True

answer

We need different listening styles for different occasions

question

False

answer

The good listener is too quiet to be popular

question

True

answer

Listening is a learner skill

question

False

answer

We spend enough time learning how to listen

question

True

answer

The spoken word affects us more powerfully than the written word

question

True

answer

We are vulnerable when we are listening

question

False

answer

When we are thinking of what to say next, we are still listening

question

False

answer

Some people just do not have anything to say worth listening to

question

True

answer

We can listen better in a suitable environment

question

True

answer

The content of the message is more important than the delivery

question

False

answer

Emotions have nothing to do with listening

question

True

answer

Studies show that, in general, females are better listeners than males

question

True

answer

You should listen more carefully at some times than others

question

False

answer

Listen more carefully at the beginning of a speech because that is usually the most important part

question

False

answer

we can talk faster than we can listen

question

False

answer

A good listener is one who accepts what is said unquestioningly

question

False

answer

Silence is always a sign of good listening

question

True

answer

We should give speakers feedback as we listen

question

False

answer

Most speakers do not want questions

question

True

answer

Students who take notes understand more and remember more

question

Listener

answer

Becoming an active ____________ will help you in you relationships, with your school work, and on the job

question

important to us

answer

We listen most carefully to what we feel is ____________

question

titanic

answer

A famous ship, the ____________, sank because its crew failed to listen

question

Appreciative Listening

answer

We use ____________ when we enjoy music, a bird's song, or the murmur of a brook

question

Discriminative listening

answer

We use ____________ when we listen for a friend's voice in a crowded room

question

Filters

answer

Information goes through many ____________ when it passes from speaker to listener

question

empathic listening

answer

Counselors, psychiatrists, and good friends use ____________

question

Critical

answer

____________ listeners are the most active of all listeners because they are deciding if someone is making sense

question

answer

We listen about ____________ times as much as we read

question

speak

answer

Among the biggest hurdles to good listening is the desire to ____________

question

egos

answer

Good listeners must let go of their ____________

question

attention spans

answer

Our very busy lives have caused us to develop short ____________

question

Periphial

answer

A window dropping shut, someone sneezing, and a book falling to the floor are examples of ____________ distractions

question

Jumping to conclusions

answer

Listeners who are quick to judge before they have carefully heard and understood are ____________

question

biases

answer

Personal ____________ can interfere with objective listening.

question

main idea

answer

Once you find the ____________, your listening job becomes much easier

question

propagnda

answer

The listener must be on guard against emotional appeals and ____________

question

120-180/ 6

answer

Most people speak at a rate of ____________ words per minute; we can listen intelligently about ____________ times as fast.

question

Epictetus

answer

"Nature has given us one tongue, but 2 ears, that we may hear twice as much as we speak."

question

Calvin Coolidge

answer

"Nobody has ever listened himself out of a job"

question

Shakespeare

answer

"It is the disease of not listening, the malady of not marking, that i am troubled withal."

question

Francois La Rochefoucauld

answer

"We never listen when we are eager to speak"

question

Jumping on the Bandwagon

answer

"Get your raffle ticket now. 96% of your coworkers already have one."

question

Name calling/ false comparison

answer

"Joe Smith's record shows that he cannot be trusted as a Congressman"

question

Testimonial

answer

"According to Peyton Manning, Super Lite gives you power and energy."

question

Stacking the Deck

answer

"Joe stomped out of class without saying a word after provoking an argument with Tom"

question

Jumping on the Bandwagon

answer

"True fit jeans are it! They're the latest in thing!"

question

False Comparison

answer

"True fit jeans make you look so good you're bound to do better in school."

question

Testimonial

answer

Mariah Carey: "I love shopping at Ritsie's. Price is important, you know."

question

Jumping on the Bandwagon

answer

"More people depend on Magic Carpet than any other carpet cleaner in America"

question

Jumping on the Bandwagon

answer

"60 million times a day, somebody is drinking a Happy Time."

question

Stacking the Deck

answer

"The new teacher has a bad attitude. She frowns all the time, and she yelled at Sue for no reason."

question

False Comparison

answer

"I got sick the last time I went to the beach. I'll probably get sick again this time."

question

Stacking the deck/ name calling

answer

"Carmela wears those tight sweaters and jeans just to attract boys."

question

Stacking the deck/ name calling

answer

"He's another one of those radicals opposed to the military."

question

Name calling/ false comparison

answer

"Since he's a catholic, he wouldn't be fair to protestants under his supervision."

question

Name calling/ stacking the deck

answer

"Republicans care only about big business. They do nothing to help the poor or the average American."

question

a) easily distracted b) we notice what the speaker is wearing

answer

Why are we passive listeners?

question

People who listen well, understand well, and follow directions well

answer

What do today's employers want?

question

Hearing is an "automatic" reaction of the senses and the nervous system; where as listening is the "receiving" part of communication

answer

What's the difference between hearing and listening?

question

Listening

answer

________________ is more complicated than just hearing

question

25%

answer

Studies show that we only remember about ____________ of what we hear.

question

Cruise Control

answer

when you were not paying attention to what the speaker was saying, therefore you can't catch up, so you not listening to the speaker

question

a) requires us to be selective with our attention b) to classify and categorize information c) to sort out information principles and concepts from a stream of facts, jokes, and stories

answer

Why does listening matter?

question

a) our time b) interest c) effort

answer

What does good listening cost us?

question

judgement

answer

Listening is not easy to do because we must also exercise _______

question

answer

How can we fix the 7 bad listening habits?

question

Background/ personalities

answer

Listeners filter what they hear based on their ________ and ________

question

when they interfere with good listening habits

answer

When do filters become a problem?

question

"mental conditioning"

answer

Improving your ability to listen is largely a matter of ________

question

a) refrain from judging or evaluating b) focus your attention on the message c) search for areas where you agree d) keep an open mind

answer

What should you do when you feel your emotional barriers or filters kicking in?

question

a) Be patient b) pay closer attention to body language c) hold your temper when you disagree d) put yourself in the speaker's position

answer

Ethnic backgrounds or people with a different language background can exhibit emotional filtering as well as the listener. So, do the following:

question

a) situations involving conflicts or complaints b) at the close of a telephone conversation

answer

What 2 ways is summarizing helpful?

question

a) be prepared b) have a small notepad c) make it short

answer

What tips should you keep in mind when it comes to putting things down on paper?

Speech: Chapter 3 – Flashcards

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