Situational Leadership Test Questions – Flashcards
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Define Situational Leadership
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Leadership in which leaders are able to adapt their style to fit the situation
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What is tight and loose leadership?
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Tight Leadership: Boss/Manager tells employees what to do when employees already know what to do, degrades employees Loose Leadership: Boss/Manager does not give clear sense of direction and ends up blaming employees for wrongdoing
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What are the two leadership behaviors that are needed?
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1. Directive Behavior 2. Supportive Behavior
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What are the characteristics of directive and supportive behavior?
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Directive: Structure, Control, and Supervise; leader engages in one-way communication; demonstrates behavior to be learned and closely supervised Supportive Behavior: Praise, Listen, and Facilitate; Leader engages in two-way communication; facilitates interaction and involves employees in decision-making
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What are the 4 different leadership styles?
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S1:Directing S2:Coaching S3: Supporting S4: Delegating
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What are the characteristics of S1: Directing Leadership? When is it appropriate to use this leadership?
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Characteristics: Use high direction and low support Use this leadership for D1: enthusiastic beginners (1st time)-have low competence and high commitment
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What are the tasks of S1:Directing Leadership?
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-Provide clear directions to employee who is ready to learn -Responsible for control
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What are the characteristics of S2: Coaching Leadership? When do you use this leadership?
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Characteristics: High direction and High Support Use this leadership for D2: disillusioned learner-have some competence and low commitment
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What are the tasks of S2: Coaching Leadership?
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-Leader provides necessary direction -Provides high support to keep motivation high -Solicits suggestions from employees but directs task accomplishment
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What are the characteristics of S3: Supporting Leadership? When do you use this leadership?
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Characteristics: Low Direction and High Support Use this leadership for D3: Reluctant Contributor-have high competence and variable commitment (not sure if want to complete task alone)
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What are the tasks of S3: Supporting Leadership?
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-Shifting control from leader to employee -Leader and employee solve problems together -Help employee with excitement/insecurity of job
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What are the characteristics of S4: Delegating Leadership? When do you use this leadership?
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Characteristics: Low Direction and Low Support Use this leadership for D4: Peak Performer-have high competence and high commitment
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What are the characteristics of a D4: Peak Performer?
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Able to do tasks on their own with minimal supervision
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Define developmental level of employee
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The competence and commitment of followers to perform a particular task by themselves
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Define Competence
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-Knowledge and skills that one has to perform a particular task -Can be gained from education, training, or previous experience
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Define Commitment
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-A combination of confidence and motivation -Confidence: self-assuredness -Motivation: A person's interest in or enthusiasm in doing the task
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What are the three issues for understanding situational leadership?
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1. What is the specific task that you are trying to lead your employee to perform? 2. Leadership is based on the employee's current performance, not their potential (can change developmental levels) 3. Any change in an organization can result in temporary changes in the developmental level of the employees (New management=different expectations, need high direction and high support)
