Situational Leadership Test Questions – Flashcards

S1:Directing S2:Coaching S3: Supporting S4: Delegating

Characteristics: Use high direction and low support Use this leadership for D1: enthusiastic beginners (1st time)-have low competence and high commitment

-Provide clear directions to employee who is ready to learn -Responsible for control

Characteristics: High direction and High Support Use this leadership for D2: disillusioned learner-have some competence and low commitment

-Leader provides necessary direction -Provides high support to keep motivation high -Solicits suggestions from employees but directs task accomplishment

Characteristics: Low Direction and High Support Use this leadership for D3: Reluctant Contributor-have high competence and variable commitment (not sure if want to complete task alone)

-Shifting control from leader to employee -Leader and employee solve problems together -Help employee with excitement/insecurity of job

Characteristics: Low Direction and Low Support Use this leadership for D4: Peak Performer-have high competence and high commitment

Able to do tasks on their own with minimal supervision

The competence and commitment of followers to perform a particular task by themselves

-Knowledge and skills that one has to perform a particular task -Can be gained from education, training, or previous experience

-A combination of confidence and motivation -Confidence: self-assuredness -Motivation: A person's interest in or enthusiasm in doing the task

1. What is the specific task that you are trying to lead your employee to perform? 2. Leadership is based on the employee's current performance, not their potential (can change developmental levels) 3. Any change in an organization can result in temporary changes in the developmental level of the employees (New management=different expectations, need high direction and high support)