Quiz prob’s – Flashcards
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Fayol's principle that employees should be rewarded for their work with appropriate salary and benefits is called:
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remuneration of personnel
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Which type of manager (Mcgregor) has the characteristics: workers are lazy, dislike responsibility, and are not very bright.
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Theory X
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Illumination Studies: Productivity ________ in all conditions
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increased
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Which is NOT a prototype management style discussed by Blake and Mouton: Country Club; Team; Benevolent- Authoritative; Impoverished
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Benevolent authoritative
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In order to deal with the variety of challenges posed by a complex environment, a system must incorporate: ________ _______
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requisite variety
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Systems theory originated with the study of: _______
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biology
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(True/False) Ouchi's theory Z suggests that American organizations should transform themselves to the more effective Japanese organizations.
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false
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(True/False) Mcgregor's theory describes the proper way to design work in order to meet the needs of employees.
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false
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Components of ______ and _____ "strong cultures"Values, Heroes, rites/rituals, and the cultural network
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Dale and Kennedy
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One flaw of the _______ cultural approach: Viewing the culture as a "_____" that an org "HAS"
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prescriptive thing
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What field did the cultural approach derive from
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Anthropology
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_______ __________ theory considers that the role of communication, such as stories and jokes, is to create a feeling of group identity.
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Symbolic Convergence
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Fayol's principle that proposes that the org will be most effective when central management has control over decision making and employees.
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centralization
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In the role routinization phase: which has high levels of trust and support?
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in group
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Knowledge management systems: one of _____ is a type of knowledge that is based on information, whats been documented etc.
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explicit
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Highest level of maslow's hierarchy?
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self actualization
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This model proposes that by participating in org decisions that it will satisfy higher order needs
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Affective
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Theory that employees need to be micromanaged like machines
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theory x
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Peters and Waterman, and Deal and Kennedy's conceptualizations of culture are P__________
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Prescriptive
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Critical approaches have their philosophical roots in the work of _____ ______ (name)
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Karl Marx
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The theory of concertive control includes 3 concepts: ________, _______, and identification.
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control discipline
