Patient Safety- Chapter 27 – Flashcards

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Minimizes risk of harm to patients and providers through both systems effectiveness and individual performance
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QSEN Safety competency for a nurse
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Vulnerable group swho often require help in achieving a safe envioronment include
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-Infants -Children -Older adults -the ill -Physically and mentally -The illiterate -The poor
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A safe environment includes
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-Meeting basic needs -Reducing physical hazards -Reducing transmission of pathogens -Controlling pollution
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According to Maslow's hierarchy of needs what must be meet first
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Basic needs must be met before physical and psychological safety and security can be addressed
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What is the leading cause of burns, reported fires, deaths, and injuries involving home medical oxygen
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Smoking
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What is a common environmental hazard in the home
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Improperly functioning heating system
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What are the groups at the highest risk for foodborne illness
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-Children -Pregnant women -Older adults -People with compromised immune systems
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What is the fifth leading cause of death for Americans of all ages
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Unintentional deaths
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What is the leading cause of death
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Motor vehicles, followed by poisonings and falls
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Any substance that impairs health or destroys life when ingested, inhaled, or absorbed by the body
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Poison
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In the home accidental poisoning is a greater risk for
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-Toddlers -Preschoolers -Young Children
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What is the best resource for patients and parents needing information about the treatment of an accidental poisoning
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Poison control center
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Poisoning occurs from
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-Swallowing or inhaling lead -Fetuses, infants, and children are more vulnerable to lead poisoning than adults because their bodies absorb lead more easily and small children are more sensitive to the damaging effects of lead
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Exposure to excessive levels of lead affects a child's
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Growth or causes learning and behavioral problems and brain and kidney damage
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Among adults 64 years or older _____ are the leading cause of unintentional deaths
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Falls
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What are some common physical hazards that lead to falls
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-Inadequate lighting -Barriers along normal walking paths & stairways -Lack of safety devices in the home
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Often a fall leads to serious injury such as
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Fractures or internal bleeding -Patients most at risk for injury are those with bleeding tendencies resulting from disease or medical treatments and osteoporosis
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The use of biological agents to create fear and threat, is the most likely from of a terrorist attack to occur. Threats of this type come in the form of biological, chemical, and radiological attacks
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Bioterrorism -Although terrorist could use any agent, health officials are most concerned with biological agents such as anthrax, smallpox, pneumonic plague, botulism, tularemia, and viral hemorrhagic fevers
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What is the most common means of transmission of pathogens
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By hands
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Reduces, and in some cases prevents, the transmission of disease from person to person
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Immunization
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Injection of a small amount of weakened or dead organisms or modified toxins from the organisms into the body
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Active Immunity
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Occurs when antibodies produced by other persons or animals are introduced into a person's bloodstream for protection against a pathogen
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Passive Immunity
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Harmful chemical or waste material discharged into the water, soild, or air
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Pollution
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The leading cause of death in children over age 1 and causes more death and disabilities than do all diseases combined
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Injuries
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The threats to an adult's safety and frequently related to _______.
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-Lifestyle habits Likewise, the adult experiencing a high level of stress is more likely to have an accident or illness, such as headaches, gastrointestinal disorders, and infections
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Older patients are more likely to fall in the
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-Bedroom -Bathroom -Kitchen
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What is the eight leading cause of death
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Medical errors
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Specifically directed to reduce the risk of medical errors. The goals are designed to promote specific improvements in patient safety and highlight ongoing problematic areas in health care.
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National Patient Safety Goals of TJC
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A confidential document that completely describes in patient accident occurring on the premises on a healthcare agency.
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Incident report
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Focusing on the root cause of an event instead of the individual involved promotes a ________ that helps in specifically identifying what contributed to an error
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"Cultural of Safety"
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Required resources available in any health care agency. Provides detailed information about the chemical, heath hazards imposed, first aid guidelines, and precautions for safe handling and use. Gives information on the steps to take in case the material is released or spilled
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Material Safety Data Sheets (MSDS)
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Specific risk to a patients safety within the health care environment include
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-Falls -Patient-Inherent Accidents -Procedure-Related Accidents -Equipment-Related Accidents
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Accidents (other than falls) in which the patient is the primary reason fro the accident
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Patient-Inherent Accidents ex. Self-inflicted cuts, injuries, and burns; Ingestion or injection of foreign substances; self mutilation or fire setting; and pinching fingers in drawers or doors
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What is one of the more common precipitating factors for a patient-inherent accident
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A seizure
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Caused by health care providers and include medication and fluid administration errors, improper application of external devices, and accidents related to improper performance of procedures such as dressing changes or urinary catheter insertion
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Procedure-related accidents
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Accidents that are equipment related result from
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The malfunction, disrepair, or misuse of equipment or from an electrical hazard
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Your assessment needs to be ______ and include the patients own perception of his or her risk factors, knowledge of how to adapt to such risks, and previous experience with any accidents
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Patient Centered
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Helps you assess important risk factors
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A fall assessment tool
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When caring for a patient in the home what is a necessary
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A home hazard assessment -Know where medications and cleaning supplies are located. walk through the home with the patient and discuss how he or she normally conduct daily activities and whether the environment posses problems. -Getting a sense of the patients routines helps you recognize less obvious hazards
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Assessment for risk of food infection or poisoning includes
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Assessing a patients knowledge of food preparation and storage practices
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Assess for clinical signs of infection by conducting an examination of
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-GI and central nervous system function -Observing for a fever -Analyzing the results of cultures of feces and emesis
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When oxygen is use, precautions must be taken to prevent fire. Contact with heat or a spark is required to trigger combustion; Therefore certain precautions are necessary, regardless of the setting where oxygen is in use
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-Post "no smoking" and "oxygen in use" signs in patient rooms -Do not use oxygen around electrical equipment or flammable products -Store oxygen tanks upright in carts or stands to prevent tipping or falling or place the tanks flat on the floor when not in use -Check tubing for kink that would affect the oxygen flow -Maintain oxygen at the prescribed liter flow and do not change without a health care providers order
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Teach basic techniques for food handling and preparation so nutritional needs are met safely
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-Proper refrigeration, storage, and preparation of food decreases the risk of foodborne illness -Wash hands before preparing foods -Rinse fruits and vegetables thoroughly -And more
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The American Hospital Association issued an advisory recommending that hospitals standardize wristband colors
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-Red= Patient allergies -Yellow= Fall risk -Purple= Do not resuscitate preferences
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A secure way to steady or guide patients who need assistance with ambulation when transferring or walking
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Gait belt
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What kind of patients often require the temporary use of restraints to keep them safe
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Patients who are confused, disorients, or repeatedly fall or try to remove medical devices (oxygen equipment, IV lines, or dressing)
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Restraints are not a solution to a patient problem but rather a
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Temporary means to maintain patient safety. They are either chemical, physical, or human
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Chemical restraints are medications such as
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Anxiolytics and sedatives used to manage a patients behavior and are not standard treatment or dosage for the patients condition
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A physical restraint is any
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Manual method, physical or mechanical device, material, or equipment that immobilizes or reduces the ability of a patients to move his or her arms, legs, body, or head freely.
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The optimal goal for all patients is a restraint free environment.
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Always consider and implement alternatives to restraints first -Restraint alternatives include more frequent observations, involvement of family during visitation, frequent reorientation, and the introduction of familiar and meaningful stimuli (knitting or crocheting or looking at family photos)
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In the hospital each original restraint order and renewal is limited to
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-4 hours for adults -2 hours for ages 9 through 17 -1 hour for children under age 9
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Orders may be renewed tot he time limits for a maximum of _____ hours. Restraints are not to be ordered PRN (as needed). You must conduct on going assessment of patients who are restrained
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24 hours
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Use of restraints must meet one of the following objectives
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1. Reduce the risk of patient injury from falls 2. Prevent interruption of therapy such as traction, IV infusions, nasogastric tube feeding, or Foley catheterization 3. Prevent patients for are confused or combative from removing life-support equipment 4. Reduce the risk of injury to others by the patient
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Electronic devices are also sometimes used as alternatives to restraints.
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For example the Ambularm, worn on the leg, signals when the leg is in a dependent position such as over the side rail or on the floor.
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The _____ is a less restrictive restraint. It is a soft-sided, self-contained enclosed bed that is much less restrictive than chemical or physical restraints
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-Posey bed
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What is the most common used physical restraint
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Side Rails
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Use the mnemonic RACE to set priorities in case of fire:
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R- Rescue and remove all patients in immediate danger A- Activate the alarm. Always do this before attempting to extinguish even a minor fire C- Confine the fire by closing doors and windows and turning off oxygen and electrical equipment E-Extinguish the fire using an appropriate extinguisher
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If a fire occurs in a health care agency you want to
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-Protect patients from immediate injury -Report the exact location of the fire -Contain it -Extinguish it if possible
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If a patient is on life support you need to
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Maintain his or her respiratory status manually with a bag-valve mask device until he or she I moved away from the fire
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After a fire is reported and patients are out of danger, nurses and other personnel take measures to contain or extinguish it such as
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-Closing doors and windows -Placing wet towels along the base of doors -Turning off sources of oxygen and electrical equipment -Using a fire extinguisher
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Fire extinguishers are categorized as
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-Type A: used for ordinary combustibles (wood, cloth, paper, plastic) -Type B: Used for flammable liquids (gasoline, grease, paint) -Type C: Used for electrical equipment
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Patients who have experienced some form of neurological injury or metabolic disturbance are at risk for a
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Seizure
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Hyperexcitation and disorderly discharge of neurons in the brain leading to a sudden, violent, involuntary series of muscle contractions that is paroxysmal and episodic, causing loss of consciousness, falling, tonicity, and clonicty
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Seizure
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During a fall or as a result of muscle jerking, ______ injuries can occur
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Musculoskeletal
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Prolonged or repeated seizures indicate
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Status Epilepticus
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An aura is often a
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Bright light, smell, or taste
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What should you do to reduce your exposure to radiation
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-Limit the times spent near the source -Make the distance from the source as great as possible -Use shielding devices such as lead aprons
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An important aspect of care for patients who have a bioterroism -related illness is
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Postexposure Management
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Safety in the health care setting
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- Freedom from danger, harm or risk -A paramount (more important than anything else) concern -Underlies all nursing care -Responsibility of all healthcare providers
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Medical errors are the ____ leading cause of death in the US
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8th -May be different
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At least ______ and perhaps as many as ______ people die in hospitals each year as a result of medical errors that could have been prevented, according to the ______
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-44,000 -98,000 -Institute of Medicine
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What brought patient safety to the forefront
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Institute of Medicine
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What are the 9 Joint Commission National Patient Safety Goals
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1. Improve the accuracy of patient identification 2. Improve effectiveness of communication among caregivers 3. Improve the safety of using medication s 4. Complete medication reconciliation 5. Reduce the risk of health care associated infections 6. Reduce the risk of patient harm resulting from falls 7. Prevent heath care associated pressure ulcers 8. Identifies safety risks inherent in its patients population 9. Universal protocol for preventing wrong site, wrong procedure, wrong person survey
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Goal #1- Improve the accuracy of patient identification
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- Use at least 2 patient identifiers when providing care, treatment, and services (every time you enter a room need to identify patients) -Name , DOB, Hospital assigned medical number (check bracelet)
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When identify a patient what do you NOT want to identify the patient with
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- Patients room number - Be aware of confused patients when asking their name (in this case always check bracelet)
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Goal #2- Improve the effectiveness of communication among care givers (staff)
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- Repeat/verify orders - Use standard abbreviation list - Timely reporting of critical test/lab results - Use a reporting off guide- such as ISBAR
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What is the #1 reason for medication errors
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Poor communication
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What does the accroynm ISBARR stand for and why was it developed
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* Developed to help improve communication between nurses and doctors I- Identify S- Situation "the reason I am calling is because" B- Background on patient (History, examination, test results.. relevant info only) A- Assessment (patients vital signs, lab results, etc.) R- Recommendation ("Could Mr. Smith get an IV?"/ "Do you think we should..") R- Repeating order from doctor (always do this!)
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Goal #3- Improve the safety of using medications
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-Reduce the risk of medication errors - Use "6 rights" with each medication administration (Patient, Drug, Route, Time, Dose, Documentation) -Provide patient education
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Goal #4- Medication Reconciliation
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-Checking and verifying patients are on the correct medication - Investigation of discrepancies & documentation of changes (medication do change while being in the hospital so nurse needs to make sure these changes are documented) -Comparing patients medication orders to all of the medications that the patient has been taking
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A procedure that seeks to prevent med errors through ongoing assessment and updating of the patients list of meds
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Medication Reconciliation
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Medication Reconciliation - Verification
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Collection of all current meds from patient (prescription, OTC, herbals)
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Medication Reconciliation- Clarification
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Professional review of meds - Sorting out the patients meds and organizing them
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Medication reconciliation should be done on
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- Admission - Status change - Transfers - Discharge- Patients should be provided with an accurate list of current medication (need to know what may have been changed)
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Goal #6- Reduce the risk of patient harm from falls
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-Complete a fall-risk assessment on all patients -Administer the "Get Up and Go Test" - Identify high fall risk patients on door, chart and arm band
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What is the "Get Up and Go Test"
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Have patient sit up from chair and walk a short distance to determine their ability to walk
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What does a red bar mean
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Patient is at risk for falling
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What factors can increase the risk for falling
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- Medications (Narcotics, Sedatives, Blood pressure med, Diuretic) - Unfamiliar enviornment - Immobility -Confusion (change in mental status) -Medical equipment (IV, Catheter, etc..) - Age (Older you are higher the risk) -*Having history of falls= HIGH risk for falling again
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What is a diuretic increase the risk for falling
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Because it makes you have to use the restroom immediately and patient will just hop out of bed because they dont want to use the restroom on themselves
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What is the #1 reason elderly people fall
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They are tying to get to the restroom
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Interventions to decrease fall risk
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-Decluter their room (make a clear pathway) - Proper lighting - Ambulatory device - Toilet schedule (especially for older patients) - Bed alarms - Non- slide socks (gripper socks)- - Bed in lowest position (3 bed rails) - Keep things withing reach (glasses, water, etc..) - Gait belts
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When it comes to socks, what should you never do
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Never get patient up while they are bear foot or have on slippers. Must always have on gripper socks
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What to do in the event a patient falls in order
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1. Always assess patient (while on floor, if safe enough to get up than put them on the bed) 2. Check safety 3. Call physician 4. Make an incident report
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Fire safety. What does the acronym RACE stand for
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R= Rescue and remove all patients in immediate danger A= Activate fire alarm C= Contain the fire; Close doors, windows, turn off oxygen supply and electrical equipment E= Evacuate patients and others to a safe area/ Extinguish the fire if trained to do so
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"Meet the challenge of preparing future nurses who will have the knowledge, skills and attitudes necessary to continuously improve the quality and safety of the healthcare systems within which they work"
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QSEN- Quality and Safety Education for Nurses
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What are the 6 QSEN competencies
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1. Patient-Centered Care 2. Teamwork and collaboration 3. Evidence-Based practice 4. Quality improvement 5. Safety 6. Informatics
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Recognize the patient or designee as the source of control and full partner in providing compassionate and coordinated care based onrespect for patients preferences, values, and needs
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Patient- Centered Care
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Ways to practice patient- center care
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- Encourage patients/family to be involved in their care - Listen to patients/familys concerns
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Function effectively within nursing and inter-professional teams, fostering open communication, mutual respect, and shared decision-making to achieve quality patient care
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Teamwork and Collaboration
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Ways to practice teamwork and communciation
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- Patient safety is the responisbility of all members of the health care team -Communication is key to prevent errors - Work with everyone on the team if you need to. More people working with the patient the better (social workers, physical therapist, nurse aid, speech, etc..)
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Minimizes risk of harm to patients and providers through both systems effectiveness and individual performance
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Safety
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There are two types of errors
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- Human error -System error
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Human errors occur because of
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-Inattention -Distractions -Failure to communicate -Poorly designed equipment -Exhaustion -Ignorance -Noisy work conditions
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Ways to prevent System errors
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-Redesign systems (Bar coding, Time-Out, Check list) -Design safer processes
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What are ways to design safer processes
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- Try to decrease the risk for human error - Make it easier to do the right thing - Have safe guards in place to prevent harm to patients
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What does it mean to have a Time-Out in the hospital
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- In the operating room before any incision is made ask 1. Do we have the right patient 2. Are we doing the right procedure
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An unexpected occurrence involving death or serious physical or psychological injury, or the risk therof -Signal the need for immediate investigation and response
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Sentinel Events
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Some examples of sentinel events
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- An unanticipated death - Unanticipated death of full term infant - Major permanent loss of function, not related to the natural course of the patients illness or underlying condition - Suicide of a patient in a setting where the patient receives arount the clock care - Infant abduction or discharge to the wrong family - Surgery on the wrong patient or wrong body part -Rape
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A proces for identifying the basic or causal factors that underlie variation in performance, including the occurrence or possible occurence of a sentinel event
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RCA- Root Cause Analysis
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When a sentinel event occurs you want to use the
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Root Cause Analysis - Get to the root of the problem -Figure out where errors occured
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Root cause analysis is a
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Reactive resposne
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A systemic evaluation of a process and a look at each step in the process that can fail
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FMEA- Failure Modes and Effect Analysis
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Failure Modes and Effect Analysis is a
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Pro-Active approach
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Integrate best current evidence with clinical expertise and patient/family preferences and values for delivery of optimal health care
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Evidence-Based Practice
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Use data to monitor the outcomes of care processes and use improvement methods to design and test changes to continuously improve the quality and safety of health care systems
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Quality Improvement
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Use information and technology to communicate, manage knowledge, mitigate error, and support decision making
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Informatics
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