Passenger and Leigh Randell Essay Example

a more formal approach, i. through me & then his boss, Alan Brock. This is where Leigh committed her first mistake. She should have kept me informed, from the beginning Secondly, she need not have waited for 2 months while Tom ignored her memos, but should have contacted me earlier, as the benefit of Omega is above everything else. Any suggestion to improve work methods at Omega should be given first preference. Tom paid no heed to Leigh as he felt he was not answerable to her, as she belonged to a different department. He strikes me as a man who is not very open to new ideas.

The fact that he repeatedly ignored her portrays him to be a very arrogant man. Also, the fact that he has been in the management line as soon as he was incorporated into the organization has probably led him to believe that he’s a notch above Leigh, even though Leigh overall has more experience than him. On being confronted, Tom conveniently pushes all the blame onto Leigh & indicates that her ideas are out of line, when that’s far from the truth. He also speaks of having ideas himself , but makes no further indication towards them.

Despite all this, the most important fact is that Leigh’s idea was a genuinely good one & I must do all I can to support her. This strategy will not only help the customers, but also our employees & Omega itself. Apart from this, I must convince Leigh to retain her position as supervisor & try my best to smoothen out all the issues b/w Tom & Leigh, as coordin

& cooper b/w them is essential for the success of this plan. The whole problem boils down to Tom’s bad attitude & the fact that Leigh tried to cut the communication channel short by contacting him directly.