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Nail Technology Exam Review – Part 4

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Before you can obtain a position as a nail technician, you must:
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Both are correct (secure the required credentials; pass your state licensing exam)
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Which of the following will affect how well you perform during your licensing exam?
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All are correct (your memory; your time management skills; your psychological state)
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A test-wise student:
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Develops a vocabulary list
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The “holistic” refers to:
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The whole you
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An important part of preparing for your licensing exam is maintaining good _____ shape.
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All are correct (physical; emotional; spiritual)
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On the day of the test, it is NOT recommended that you:
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Spend as much time as necessary to answer each question
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What is a stem?
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A test question or problem
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Which of the following is an example of an absolute?
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Never
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When two choices in a multiple-choice question are similar:
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One is probable right
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To better prepare for the practical portion of the examination, you should:
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All are correct (participate in mock licensing examinations; make sure all equipment and implements are in good working order; practice the correct skills required in the test as often as you can)
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Which of the following is NOT a characteristic that will help you get the position you want and help you keep it?
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Apathy
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When you have _____, you ae committed to a strong code of moral and artistic values.
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Integrity
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Having _____ means taking pride in your work and committing yourself to consistently doing a good job for your clients, employer, and salon team.
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A strong work ethic
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There are nearly _____ professional salons in the United States.
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313,000
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The average independent salon may have as many as _____ nail technicians working there regularly.
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10
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The majority of professional nail salons are:
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Small independent salons
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Independent salon chains usually have _____ or more salons that are owned by one individual or two or more partners.
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5
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With large national salon chains, decisions regarding _____ are made at the corporate headquarters.
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All are correct (size; services; advertising)
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Basic value-priced operations:
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Generally pay nail technicians by the hour.
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High-end salons generally:
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All are correct (employ well-trained beauty professionals; offer higher-priced services to clients; provide a high level of personal service to clients)
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When preparing a resume, you should:
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List your relevant education information
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A _____ is a written summary of a person’s education and work experience.
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Resume
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On average, a potential employer will scan your resume for _____ before deciding whether to grant you an interview.
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20 seconds
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You should ask yourself which question as you develop accomplishment statements?
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All are correct (How many regular clients do I serve; What was my client retention rare; What was my service ticket average)
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Which of the following is NOT a question that you should ask when preparing your resume and cover letter?
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What questions should you ask during your job interview?
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When preparing your resume, it is NOT recommended that you:
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Avoid action verbs
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An ideal employment portfolio includes:
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All are correct (a summary of continuing education certificates; a statement of membership in industry organizations; a statement of relevant civic affiliations)
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The information in your employment portfolio should be:
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Separated into sections
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When targeting potential employers, it is important to:
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All are correct (follow newspapers, television and radio for salon advertising; make a list of area salons or establishments; locate a salon that serves the type of clients you wish to serve)
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When calling a salon for networking purposes, you should NOT:
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Ask when you can come in for a job interview
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When you visit a salon for networking purposes, it is recommended that you take along:
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A checklist
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After visiting a salon, it is recommended that you always:
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Send a brief note thanking the person for meeting with you
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When you go to a job interview, you should bring along:
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All are correct (your driver’s license; contact information for your former employers; your social security number)
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It is recommended that you obtain how many interview outfits?
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One or two
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the accessories you wear with your interview outfit should be:
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Both are correct (fashionable; functional)
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When you go to a job inerview, it is recommended that you bring along:
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All are correct (your resume; your employment portfolio; any additional class certificates you may have received)
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Which of the following is NOT a question typically asked at an interview?
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Are you prepared to step immediately into a management position?
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On the day of the interview, it is recommended that you:
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All are correct (be early; speak clearly; answer questions honestly)
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It is NOT recommended that you ask which of the following questions at an interview?
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How long do you expect the salon to stay in business?
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It is permissible to ask the age of an applicant younger than:
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18
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An employer is allowed to ask:
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Whether you use drugs
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What is the MOST important factor that will affect your test performance?
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Mastery of course content
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When taking the written test, it is recommended that you:
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Read and review each question carefully
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When answering a true-false question, remember that:
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Statements with absolutes are generally false
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When preparing for the practical exam, it is recommended that you:
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All are correct (know where the exam will take place before the day of the exam; follow the licensing agency’s directions as they are outlined; real all materials received from the licensing agency about the exam)
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It is recommended that when you network, you:
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All are correct (ask questions; take advice; consider all of your options)
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In a service business, your work primarily revolves around:
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Serving your clients
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As you serve your clients, it is important NOT to:
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Stop learning
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If you are late for appointments:
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All are correct (coworkers will have to handle your clients; clients can become angered; clients may decide to switch salons)
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To be a good team player, you should be concerned with:
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Both are correct (your own success; the success of others in the salon)
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It is recommended that you resist all temptations to:
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Give in to gossip
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How fast you are able to move up in the business will be determined by your:
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Attitude and work ethic
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Salon management should be loyal to:
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Both are correct (clients; the staff)
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A job description:
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Outlines the duties and responsibilities of a particular position
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If your salon does not use job descriptions and you decide to write your own, it is recommended that you show it to:
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Your manager
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If you are unclear about something in your job description, it is recommended that you:
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Ask your manager for clarification
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The term “compensation” refers to:
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What you will actually get paid for your work
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Which of the following is NOT a standard method of compension in the nail industry?
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Salary minus commission
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Nail technicians may be paid an hourly wage for up to _____ before their form of compensation is reviewed and/or modified.
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6 months
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The term _____ refers to customers who are loyal to a particular nail technician.
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“Client base”
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If you are offered a set salary each week, in liew of an hourly rate:
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It must be equal to at least minimum wage
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The commission paid to a nail technician working on a commission-only basis generally ranges from:
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45 to 70 percent
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If you work under a commission payment structure, the salon usually provides the _____ you will need to perform nail services.
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Products
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Nail technicians can increase their chances of building a solid and loyal clientele more quickly if they:
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All are correct (have advanced training; have and use their artistic abilities; concentrate on an unusual niche)
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A _____ payment structure is often used to motivate nail technicians to perform more services.
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Salary-plus-commission
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Tips are:
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Income in addition to your regular compensation
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How often must tips be recorded?
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Daily
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The best way to keep tabs on your progress is to ask for feedback from your:
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All are correct (clients; salon manager; key coworkers)
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Evaluations are commonly scheduled 90 days after hiring and then _____ after that.
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Once a year
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If you are looking for advice on how to improve your client consultations, it is recommended that you ask _____ to sit inon one and then make suggestions afterward.
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All are correct (your mentor; a seasoned coworker; your salon manager)
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Responsible adults are concerned with:
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Planning for the future
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When you default, you:
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Fail to pay back a loan
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One recommended method for increasing your income is:
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Asking for a higher percentage of commission
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Increasing your service prices in _____ increments is a recommended method of increasing your weekly income without driving away clients.
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$3
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It is recommended that you speak with _____ for advice on how to reduce your credit card debt, invest your money, and plan for retirement.
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A financial planner
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The practice of recommending and selling additional services to clients that you or other practitioners licensed in a different field may perform is known as:
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Ticket upgrading
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The act of recommending and selling quality products to clients for at-home nail care is called:
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Retailing
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To be successful in sales, you need:
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All are correct (ambition; determination; a good personality)
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To become a proficient salesperson, it is recommended that you:
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Recognize the right psychological moment to close any sale
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Which of the following is NOT a recommended strategy for selling retail products to nail clients?
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An incentive program that rewards only the salon
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What is the standard retail sales commission for nail technicians?
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10 percent
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To get the conversation started about retailing products, it is recommended that you:
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Advise clients about how recommended services will benefit them
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If you are going to send a client a birthday card with a special offer, it is recommended that you send it out:
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About one month before the client’s birthday
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If you send a client a birthday card with a special offer, it is recommended that the offer be valid:
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Only during the birthday month
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You can expand your client base by being:
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All are correct (respectful; positive; professional)
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Your job is to be the client’s:
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Nail technician
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When selling, it is recommended that after you establish rapport with the client, you:
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Determine the client’s needs
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It is recommended that you rebook a client:
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Before she leaves the salon
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How long should a client be in the salon?
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Only as long as is necessary to adequately complete a service
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As you become able to perform services faster, you will notice that:
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All are correct (clients have less of a wait; you can perform more services in a day; your income increases)
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In a booth rental agreement, a nail technician generally:
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Pays the salon owner a flat fee for use of the booth on a regular basis
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When you enter into a booth rental agreement, you are NOT responsible for:
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Paying utilities
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The state board in _____ does not recognize booth rental as an acceptable method of doing business.
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New Jersey
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When you open your own salon, you need to decide:
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All are correct (what products to use and carry; whether to hire additional staff members; the types of marketing and promotions you will employ)
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A _____ statement is a long-term picture of what a business is to become and what it will look like when it gets there.
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Vision
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Which term refers to a set of benchmarks that, once achieved, help you to realize your mission and your vision?
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Goals
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It is recommended that the salon owner focus on _____ between the second and fifth year in business.
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Tending to the business, its clientele and employees
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When deciding where to locate your business, you should look for a location with:
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All are correct (good visibility; high traffic; sufficient parking)
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A(n) _____ is a business that is owned and operated by one person, although the owner may have employees.
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Sole proprietorship
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In a sole proprietorship, the owner:
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Is responsible for all expenses
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A(n) _____ is a business structure in which two or more people share ownership, although not necessarily equally.
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Partnership
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People often enter into a partnership arrangement to:
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Both are correct (have more capital for investment; have help running the business)
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A corporation:
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Can be formed to protect the owners’ personal assets
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Employees of a corporation pay income tax on:
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The salary that they draw
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When opening your own business, it is recommended that you consult with _____ to find out the ways in which your business may be registered for tax purposes.
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An accountant
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To become an S Corporation, a business must file with:
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The IRS
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What does LLC stand for?
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Limited Liability Company
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A _____ is a written plan of a business as it is seen in the present and envisioned in the future, to follow throughout the entire process of starting your own business.
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Business plan
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Which part of a business plan describes how the business will run administratively?
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Organizational plan
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Which part of the business plan outlines all of the research obtained regarding the clients your business will target and their needs, wants, and habits?
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Marketing plan
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Before purchasing an existing nail business, you need to:
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All are correct (obtain a written purchase and sale agreement; include in the agreement the use of the salon’s name and reputation; obtain a non-compete agreement from the seller)
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It is important to protect your business by installing:
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All are correct (a burgular alarm system; a fire alarm system; adequate locks)
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As a business owner, you may need to obtain a seller’s permit to:
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Collect sales tax
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Buying _____ insurance is a wise choice for business owners since it will help you make provisions for your business and your beneficiaries.
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Life
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Health insurance plans are typically available through:
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Trade associations
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A typical salon spends about _____ of its total gross income on rent.
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13 percent
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Which expense typically takes up about 3 percent of a salon’s total gross income?
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Depreciation
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A typical salon spends about 1.5 percent of its total gross income on:
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Repairs
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About _____ of a typical salon’s total gross income is profit.
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15 percent
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A _____ is someone who is trained to do everything from recording sales and doing payroll to generating a profit-and-loss statement.
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Full-charge bookkeeper
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Supplies that are sold to clients are called:
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Retail supplies
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Service records should include _____ for each client.
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All are correct (the contact information; the products used; the results obtained)
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When renovating a salon, it is recommended that you consult with:
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A professional equipment and furniture supplier
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Which of the following is NOT an important consideration when interviewing potential employees?
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Their age
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Which part of the salon is considered the salon’s nerve center?
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The reception area
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The reception area should be well stocked with:
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Business cards
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Who is considered the “quarterback” of a salon?
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The receptionist
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Which of the following is NOT a common responsibility of a salon receptionist?
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Performing employee evaluations
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During slow periods, it is customary for the receptionist to perform certain other duties and activities, such as:
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Maintaining inventory
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When using the telephone, you should:
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All are correct (speak clearly; be tactful; show interest and concern)
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When answering the phone, it is MOST important to:
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Identify the salon
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If a client calls to make an appointment with her favorite nail technician at a certain time, and the nail technician is not available, what is the FIRST thing you should do?
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Suggest other times that the nail technician is available
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What is considered the best form of advertising?
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Satisified clients
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Which of the following is a recommended advertising venue for nail salons?
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All are correct (radio advertising; e-mail newsletters; videos in the salon promoting your salon and its services)