MKTG 372- Chapter 4 – Flashcards

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an organizations supply chain is facilitated by:
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information system
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represents the beginning of the supply chain
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external suppliers
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supply chain management is the vital business function which does NOT coordinate and manage:
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human resource interviews
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a manufacturer will have more direct contact with which type of supplier?
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tier one supplier
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NOT a typical result of the bullwhip effect
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absenteeism
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refers to inaccurate or distorted demand information created in the supply chain:
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bullwhip effect
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NOT a remedy for the bullwhip effect
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base forecasts on demand coming from the immediate downstream customer
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NOT one of the four major causes of the bullwhip effect
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business cycle
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Price fluctuations do NOT follow this mktg promotion:
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Advertising
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Rationing and shortage gaming occur when:
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demand exceeds supply
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collection of point-of-sale information is MOST useful for which bullwhip effect remedy
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information sharing
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time between order placement and receipt of goods is called _______
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lead time
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service organization supply chains are:
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similar to manufacturing organizations
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a network internal to an organization called:
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intranet
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an extension of an intranet to include suppliers and customers called:
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extranet
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net marketplace are designed to:
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bring together significant number of purchasing firms
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open to the most users:
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internet
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online retailing, or B2C has shifted:
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the power from suppliers to consumers
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NOT some commonly shared ocean shipping logistical characteristics
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crossdocking is required
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a recent change in supply chain management has been the:
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green supply chain management requirement
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purchasing is typically responsible for:
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monitoring supplier performance
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MOST frequently outsourced by large companies
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manufacturing
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refers to owning or controlling sources of raw materials and components:
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backward integration
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term refers to processes or activities that are completed in-house
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Insource
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term refers to processes or activities that are completed by suppliers
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outsource
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higher level of vertical integration implies:
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less outsourcing and more insourcing
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quantity that equates the cost of making a product to the cost of buying the product is generally called:
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indifference point
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according to make or buy decisions, if we need FEWER units than the indifference point, which option should we choose?
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the option with higher variable costs
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To perform calculations of make or buy decisions, which costs are needed?
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fixed and variable
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NOT a positive attribute of multiple suppliers?
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probability of assured supply is better
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what comprises the bulk of COGS?
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materials
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constant concern within purchasing departments is the issue of ethics in managing _____________.
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suppliers
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Institute of Supply Management's principles of ethical supply chain management conduct:
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loyalty to your organization, justice to those with whom you deal, and faith in your profession
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three most important criteria for selecting suppliers:
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price, quality, and on-time delivery
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common term for a process of developing a long-term relationship with a supplier based on mutual trust, shared vision, shared information, and shared risks
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Partnering
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an expanded partnership between a firm and its supplier implies:
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a commitment to helping each other succeed
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two kinds of partnerships are basic and what?
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expanded
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textbook defines the three most critical factors in successful partnering as:
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impact, intimacy, vision
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term refers to attaining levels of productivity and competitiveness that are not possible through normal supplier relationships:
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impact
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term refers to the working relationship between partners:
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intimacy
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term refers to the mission or objectives of a partnership:
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vision
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studies suggest as the three sources of impact:
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reduce waste, leverage core competence, and create new opportunities
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leveraging core competence is about sharing:
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knowledge
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NOT considered to be a characteristic of partnership relations:
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"arms-length" in nature
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ESI stands for:
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early supplier involvement
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early supplier involvement refers to the involvement of critical factors for:
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new product design
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1996 study by Council for Logistics management of the third party logistics industry, which companies are particularly likely to use third-party logistics services to handle most of their logistics needs?
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companies engaged in international business
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LEAST likely to be a benefit of implementing barcode scanners at retail store checkout registers:
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more efficient packaging of customer orders
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information sharing has shifted power in the supply chain the most to which group:
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individual consumers
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technology that provides "point of sale information":
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barcode scanners
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EDI stands for:
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electronic data interchange
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NOT considered a benefit of EDI:
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increased human interaction
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warehouses provide product mixing. This is referred to as:
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value-added service for customers
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56. warehouse used for long-term storage:
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General
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warehouse used for short-term storage, consolidation, and product mixing:
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distribution
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LT stands for:
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Truckload (quantity)
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Process whereby shipments are transferred directly from in bound trailers to outbound trailers is:
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crossdocking
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eliminated the storage and order picking functions of a distribution warehouse while still performing its receiving and shipping functions:
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crossdocking
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cross docking allows the retailer to replace _____ with information and coordination
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inventory
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________crossdocking is the receiving and consolidating of inbound supplies to support just-in-time manufacturing
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manufacturing
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__________ crossdocking is the consolidating of shipments from LTL and small package industries to gain economies of scale
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transportation
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what is a virtual organization?
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a company that provides core functions and outsources everything else
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Benetton is well known for the practice of assembling all white sweaters and waiting to dye them much closer to the time of sale. EX of:
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postponement
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NOT an argument in favor of having multiple suppliers:
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just-in-time philosophy can be better utilized
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69. what is the electronic marketplace for the auto industry?
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Covisint
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71. Which of the following is a "buyer side" industry-specific solution?
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electronic data interchange
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Which B2C model does Mypoints.com utilize?
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affiliate revenue model
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Companies want a supply chain that makes it possible to:
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manage and adapt to all of the business dynamics
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NOT one of the supply chain wastes the book identifies:
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procurement/purchasing delay
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Supply chain velocity refers to:
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the speed at which a product moves through a pipeline from a manufacturer to the customer
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Which of the following is the term for "arranging the method of shipment for both incoming and outgoing products or material"?
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traffic management
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