MIS Final Chapter 10 – Flashcards
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_____ are ones where the variables that comprise the decision are known and can be measured quantitatively.
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structured decisions
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_____ is a structured, interactive, iterative decision-making method that relies on input from a panel of experts.
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Delphi approach
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_____ is used when the decision frequency is low and the location of group members is distant.
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teleconfrencing
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_____ reports are management reports that are automatically produced when a situation is unusual or requires management action.
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Exception
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Decision support systems:
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are used for operational, tactical, and strategic decision making.
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A _____ is an independent business unit that is treated as a distinct entity enabling its revenues and expenses to be determined and its profitability to be measured.
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profit center
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A _____ MIS uses data gathered from both internal and external sources to provide reporting and aid decision making in areas of product development, distribution, pricing, and promotions.
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marketing
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A typical DSS includes many components such as the _____ that allows decision makers to easily access and manipulate the DSS and to use common business terms and phrases.
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dialogue manager
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A(n) _____ report is the management report that summarizes the previous day's critical activities and is typically available at the start of each workday.
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key-indicator
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An advantage of using the nominal group technique is that:
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it encourages participation from everyone.
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An effective _____ MIS enables an organization to keep personnel costs at a minimum while serving the required business processes needed to achieve corporate goals.
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human resource
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Developers of _____ try to build on the advantages of individual support systems while adding new approaches unique to group decision making.
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group support systems
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Subsystems for the marketing MIS and their outputs help marketing managers and executives to _____.
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develop plans for future products
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The _____ approach forces members of a decision making group to reach a unanimous decision.
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group consensus
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The _____ is NOT a component of the typical DSS.
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inference engine
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The _____ MIS subsystems and outputs are used to monitor and control the flow of materials, products, and services through the organization.
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manufacturing
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The _____ stage is the second stage in the problem solving process during which alternative solutions to the problem are developed and their feasibility is evaluated.
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design
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The _____ stage of the problem solving process requires selecting a course of action.
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choice
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The ability to _____ is a characteristic of an MIS system.
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use internal data stored in the computer system.
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The ability to _____ is a function of a financial MIS.
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provide easy access to financial data through use of a corporate intranet to access corporate Web pages
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The focus of a DSS is on decision-making _____ when faced with unstructured or semistructured business problems.
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effectiveness
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The goal of _____ is to tie together all aspects of production, including order processing, product design, manufacturing, inspection and quality control, and shipping.
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computer integrated manufacturing
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The most significant internal data sources for an MIS are the organization's _____.
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various TPS and ERP systems and related databases
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The performance of decision support systems is typically a function of decision quality, decision-making speed, and _____
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problem complexity
