MGT 300(ch15)

question

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately. There will almost always be disagreements and a conflict of ideas. This stage of group development is called _____.
answer

storming
question

To further promote innovation among team members, the manager should avoid:
answer

closely directing or supervising the group.
question

Performance gains that result when individuals and departments coordinate their actions is called _____.
answer

synergy
question

The degree to which the members of the group are attracted to membership in the group is known as:
answer

group cohesiveness.
question

Which of the following cases would most likely result in a team member engaging in social loafing?
answer

When the group is excessively large
question

During which stage of group development does group camaraderie begin to emerge?
answer

norming
question

The CEO of ABC Company forms a top-management team to develop the strategic marketing plan for the organization and selects members who possess different expertise, skills, knowledge, and experience. The team, in this case, has been created with emphasis mainly on _____.
answer

diversity
question

_____ exists when group members must perform specific tasks in a predetermined order.
answer

Sequential task interdependence
question

Which of the following is a consequence of group cohesiveness?
answer

Level of conformity to group norms
question

When the work of each group member is completely dependent on the work performed by the other group members but isn’t restricted to a particular sequence, it is known as _____.
answer

reciprocal task interdependence
question

The management of a popular sporting equipment manufacturer, as a part of their advertising strategy for their latest product, has put together a team to market their product across the country. The team put together for this purpose is called a(n):
answer

formal group
question

Which of the following statements is true of a command group?
answer

Subordinates who report to the same supervisor compose a command group.
question

Which of the following statements is true of social loafing?
answer

Clearly communicating to group members why each person’s contributions are valuable to the group is an effective means by which managers and group members can reduce social loafing.
question

JME Manufacturing put together a group of employees from marketing, engineering, manufacturing, and quality control to come up with a new product idea. This is an example of a(n) _____ group.
answer

cross-functional
question

Which of the following statements is true with respect to groups and teams?
answer

The intensity with which members work together is always higher in a team than in a group.
question

For a self-managed team to be most effective a manager must:
answer

provide training in the required fields to all the team members.
question

Which of the following should managers ensure in order to take advantage of the potential for synergy?
answer

Appoint members with complementary skills and knowledge
question

A group of telephone operators in a telecommunications company who report to the same supervisor are part of a(n) _____.
answer

command group
question

Work groups that are empowered to assume responsibility and autonomy to complete identifiable pieces of work for an organization are referred to as:
answer

self-managed work teams.
question

Which of the following statements is true of group cohesiveness?
answer

When group cohesiveness is low, group members do not find their group particularly appealing and have little desire to retain their group membership.
question

Which of the following is a consequence of high group cohesiveness?
answer

High emphasis on group goal achievements
question

When the CEO of an organization re-designs the organizational chart to define different reporting relationships among the organization’s managers, she is essentially creating _____.
answer

command groups
question

Which of the following statements is true of group tasks?
answer

For groups with pooled interdependence, managers should determine the appropriate group size primarily from the amount of work to be accomplished.
question

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:
answer

social loafing
question

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as:
answer

a group role.
question

In order to make the most effective contribution to an organization’s competitive advantage, managers should strive to achieve a(n) _____ level of cohesiveness in the organization’s groups.
answer

moderate
question

When Ken, the manager of Transporters Inc., put together a new marketing team, he assigned clear roles and responsibilities to all the members of the team and appointed Kyle to lead the team. Kyle is a(n):
answer

formal group
question

Members of research and development teams are required to come up with better or innovative products for their organization. In order to do so, the members in a team need to constantly interact and share information with each other and need to be highly coordinated in order to be most effective. From these observations, it can be concluded that _____ exists within a research and development team.
answer

reciprocal task interdependence
question

Which of the following statements is true about groups that are smaller in size?
answer

Managers of small work groups obtain a smaller advantage from division of labor.
question

A team whose members work face-to-face and have the expertise and experience needed to develop new products is called a(n) _____.
answer

research and development team
question

A group will perform poorly due to its failure in changing its dysfunctional norms when the members of the group have _____.
answer

high conformity
question

Judy is a new member of her organization’s research and development team. The weekly appraisal indicated that her output had dropped significantly when compared to her output when she worked individually. This behavior of Judy is called _____.
answer

social loafing
question

A group of workers form a group so that the members can interact with each other socially both on and off the job. This is an example of a(n) _____.
answer

informal group
question

A small group of marketers from different departments of an organization get together every Friday and go to lunch where they discuss various topics. This is an example of:
answer

an informal group.
question

At the weekly managers meetings, Jamie, the advertising manager, is expected to update the members on the company’s future advertising efforts and strategies. In this case, Jamie is expected to conform to his _____.
answer

group role
question

A group of machinists in a manufacturing plant who report to the same shop foreman is an example of:
answer

a command group.
question

The manager of a sales group has presented the weekly target on the number of sales her group must achieve. For this particular target to be achieved, she decides to reward the members of her group solely based on the number of sales each member makes. The type of task dependency that will exist in this case is _____.
answer

pooled task interdependence
question

Team members within a group are generally more fixated on coming to a common, agreeable solution over accurately assessing the problems that the group is facing. This type of faulty group decision making is called _____.
answer

groupthink
question

Shared guidelines or rules of behavior that most group members follow are called:
answer

group norms.
question

A group of managers who are responsible for designing the long-range strategic plan for an organization are collectively known as:
answer

a top management team.
question

_____ exists when group members make separate, independent contributions to group performance.
answer

Pooled task interdependence
question

A task force submits its final report on the project that they had been working on before disbanding. At which stage is the group operating?
answer

Adjourning
question

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is called _____.
answer

forming
question

Which of the following statements is true of task forces?
answer

Task forces comprise of a committee of managers or nonmanagerial employees from various departments or divisions who meet to solve a specific, mutual problem.
question

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called _____.
answer

role making
question

Groups established by managers to attain organizational goals are called:
answer

formal groups.
question

Motivation in groups with _____ will be highest when managers reward group members based on individual performance.
answer

pooled interdependence
question

Managers at Clementiq Inc. established a group comprising of engineers from Germany, Japan, and the United States for the design and manufacture of a new product for the organization. This is known as a(n) _____ group.
answer

cross-cultural
question

Environment conscious members of an organization have taken up an initiative to reduce the number of styrofoam cups and paper used by the company. They organize meetings by themselves on weekly basis where they discuss methods of making their company more eco-friendly. The members, in this case, constitute a(n) _____.
answer

interest group
question

The higher the cohesiveness of a group, the higher the _____ in the group.
answer

level of participation
question

Which of the following factors increase(s) group cohesiveness?
answer

Effectively managed diversity
question

An assembly line is an arrangement of workers, machines, and equipment in which the product being assembled passes consecutively from one process to another in a particular order until completed. From this definition of an assembly line, it can be inferred that an assembly line group exemplifies _____.
answer

sequential task interdependence
question

Informal groups composed of employees who enjoy one another’s company and socialize with one another are called:
answer

friendship groups.
question

Task forces that are relatively permanent are referred to as:
answer

standing committees.
question

The members of a cross-functional team have an informal agreement that whenever a team member goes out of town on business, that team member will leave a phone number where he can be reached by the other members of the team. This arrangement is known as:
answer

a group norm.

Get instant access to
all materials

Become a Member