Question 1

storming

Accepted Answer

When developing groups, it is highly unlikely that the members of a group will come to common understandings immediately. There will almost always be disagreements and a conflict of ideas. This stage of group development is called _____.

Question 2

closely directing or supervising the group.

Accepted Answer

To further promote innovation among team members, the manager should avoid:

Question 3

synergy

Accepted Answer

Performance gains that result when individuals and departments coordinate their actions is called _____.

Question 4

group cohesiveness.

Accepted Answer

The degree to which the members of the group are attracted to membership in the group is known as:

Question 5

When the group is excessively large

Accepted Answer

Which of the following cases would most likely result in a team member engaging in social loafing?

Question 6

norming

Accepted Answer

During which stage of group development does group camaraderie begin to emerge?

Question 7

diversity

Accepted Answer

The CEO of ABC Company forms a top-management team to develop the strategic marketing plan for the organization and selects members who possess different expertise, skills, knowledge, and experience. The team, in this case, has been created with emphasis mainly on _____.

Question 8

Sequential task interdependence

Accepted Answer

_____ exists when group members must perform specific tasks in a predetermined order.

Question 9

Level of conformity to group norms

Accepted Answer

Which of the following is a consequence of group cohesiveness?

Question 10

reciprocal task interdependence

Accepted Answer

When the work of each group member is completely dependent on the work performed by the other group members but isn\'t restricted to a particular sequence, it is known as _____.

Question 11

formal group

Accepted Answer

The management of a popular sporting equipment manufacturer, as a part of their advertising strategy for their latest product, has put together a team to market their product across the country. The team put together for this purpose is called a(n):

Question 12

Subordinates who report to the same supervisor compose a command group.

Accepted Answer

Which of the following statements is true of a command group?

Question 13

Clearly communicating to group members why each person\'s contributions are valuable to the group is an effective means by which managers and group members can reduce social loafing.

Accepted Answer

Which of the following statements is true of social loafing?

Question 14

cross-functional

Accepted Answer

JME Manufacturing put together a group of employees from marketing, engineering, manufacturing, and quality control to come up with a new product idea. This is an example of a(n) _____ group.

Question 15

The intensity with which members work together is always higher in a team than in a group.

Accepted Answer

Which of the following statements is true with respect to groups and teams?

Question 16

provide training in the required fields to all the team members.

Accepted Answer

For a self-managed team to be most effective a manager must:

Question 17

Appoint members with complementary skills and knowledge

Accepted Answer

Which of the following should managers ensure in order to take advantage of the potential for synergy?

Question 18

command group

Accepted Answer

A group of telephone operators in a telecommunications company who report to the same supervisor are part of a(n) _____.

Question 19

self-managed work teams.

Accepted Answer

Work groups that are empowered to assume responsibility and autonomy to complete identifiable pieces of work for an organization are referred to as:

Question 20

When group cohesiveness is low, group members do not find their group particularly appealing and have little desire to retain their group membership.

Accepted Answer

Which of the following statements is true of group cohesiveness?

Question 21

High emphasis on group goal achievements

Accepted Answer

Which of the following is a consequence of high group cohesiveness?

Question 22

command groups

Accepted Answer

When the CEO of an organization re-designs the organizational chart to define different reporting relationships among the organization\'s managers, she is essentially creating _____.

Question 23

For groups with pooled interdependence, managers should determine the appropriate group size primarily from the amount of work to be accomplished.

Accepted Answer

Which of the following statements is true of group tasks?

Question 24

social loafing

Accepted Answer

The tendency of group members to exert less effort when they work in groups than they would exert if they were acting alone is known as:

Question 25

a group role.

Accepted Answer

The set of behaviors and tasks that a member of a group is expected to perform because he is a member of the group is known as:

Question 26

moderate

Accepted Answer

In order to make the most effective contribution to an organization\'s competitive advantage, managers should strive to achieve a(n) _____ level of cohesiveness in the organization\'s groups.

Question 27

formal group

Accepted Answer

When Ken, the manager of Transporters Inc., put together a new marketing team, he assigned clear roles and responsibilities to all the members of the team and appointed Kyle to lead the team. Kyle is a(n):

Question 28

reciprocal task interdependence

Accepted Answer

Members of research and development teams are required to come up with better or innovative products for their organization. In order to do so, the members in a team need to constantly interact and share information with each other and need to be highly coordinated in order to be most effective. From these observations, it can be concluded that _____ exists within a research and development team.

Question 29

Managers of small work groups obtain a smaller advantage from division of labor.

Accepted Answer

Which of the following statements is true about groups that are smaller in size?

Question 30

research and development team

Accepted Answer

A team whose members work face-to-face and have the expertise and experience needed to develop new products is called a(n) _____.

Question 31

high conformity

Accepted Answer

A group will perform poorly due to its failure in changing its dysfunctional norms when the members of the group have _____.

Question 32

social loafing

Accepted Answer

Judy is a new member of her organization\'s research and development team. The weekly appraisal indicated that her output had dropped significantly when compared to her output when she worked individually. This behavior of Judy is called _____.

Question 33

informal group

Accepted Answer

A group of workers form a group so that the members can interact with each other socially both on and off the job. This is an example of a(n) _____.

Question 34

an informal group.

Accepted Answer

A small group of marketers from different departments of an organization get together every Friday and go to lunch where they discuss various topics. This is an example of:

Question 35

group role

Accepted Answer

At the weekly managers meetings, Jamie, the advertising manager, is expected to update the members on the company\'s future advertising efforts and strategies. In this case, Jamie is expected to conform to his _____.

Question 36

a command group.

Accepted Answer

A group of machinists in a manufacturing plant who report to the same shop foreman is an example of:

Question 37

pooled task interdependence

Accepted Answer

The manager of a sales group has presented the weekly target on the number of sales her group must achieve. For this particular target to be achieved, she decides to reward the members of her group solely based on the number of sales each member makes. The type of task dependency that will exist in this case is _____.

Question 38

groupthink

Accepted Answer

Team members within a group are generally more fixated on coming to a common, agreeable solution over accurately assessing the problems that the group is facing. This type of faulty group decision making is called _____.

Question 39

group norms.

Accepted Answer

Shared guidelines or rules of behavior that most group members follow are called:

Question 40

a top management team.

Accepted Answer

A group of managers who are responsible for designing the long-range strategic plan for an organization are collectively known as:

Question 41

Pooled task interdependence

Accepted Answer

_____ exists when group members make separate, independent contributions to group performance.

Question 42

Adjourning

Accepted Answer

A task force submits its final report on the project that they had been working on before disbanding. At which stage is the group operating?

Question 43

forming

Accepted Answer

The members of a particular group are getting to know one another and attempting to reach an understanding of how each of them should act within the group. This stage of group development is called _____.

Question 44

Task forces comprise of a committee of managers or nonmanagerial employees from various departments or divisions who meet to solve a specific, mutual problem.

Accepted Answer

Which of the following statements is true of task forces?

Question 45

role making

Accepted Answer

When managers see the need to modify the roles of members within an existing group, members of the group are encouraged to take on additional responsibilities. This is called _____.

Question 46

formal groups.

Accepted Answer

Groups established by managers to attain organizational goals are called:

Question 47

pooled interdependence

Accepted Answer

Motivation in groups with _____ will be highest when managers reward group members based on individual performance.

Question 48

cross-cultural

Accepted Answer

Managers at Clementiq Inc. established a group comprising of engineers from Germany, Japan, and the United States for the design and manufacture of a new product for the organization. This is known as a(n) _____ group.

Question 49

interest group

Accepted Answer

Environment conscious members of an organization have taken up an initiative to reduce the number of styrofoam cups and paper used by the company. They organize meetings by themselves on weekly basis where they discuss methods of making their company more eco-friendly. The members, in this case, constitute a(n) _____.

Question 50

level of participation

Accepted Answer

The higher the cohesiveness of a group, the higher the _____ in the group.

Question 51

Effectively managed diversity

Accepted Answer

Which of the following factors increase(s) group cohesiveness?

Question 52

sequential task interdependence

Accepted Answer

An assembly line is an arrangement of workers, machines, and equipment in which the product being assembled passes consecutively from one process to another in a particular order until completed. From this definition of an assembly line, it can be inferred that an assembly line group exemplifies _____.

Question 53

friendship groups.

Accepted Answer

Informal groups composed of employees who enjoy one another\'s company and socialize with one another are called:

Question 54

standing committees.

Accepted Answer

Task forces that are relatively permanent are referred to as:

Question 55

a group norm.

Accepted Answer

The members of a cross-functional team have an informal agreement that whenever a team member goes out of town on business, that team member will leave a phone number where he can be reached by the other members of the team. This arrangement is known as:

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