MBA 560 CH 6.5 – Flashcards
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65) Recruitment is the process of ________.
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B) locating, identifying, and attracting potential employees
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68) Which of the following is an advantage of using private employment agencies for recruiting?
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D) careful screening of applicants
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70) The difference between firing and layoffs is that ________.
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A) layoffs are not permanent
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**72) Which of the following downsizing methods can "happen on its own" if management suspends hiring practices?
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C) attrition
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74) An accept error occurs when an applicant ________.
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A) who is hired performs poorly on the job
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75) A reject error occurs when an applicant ________.
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B) who is not hired would have performed well on the job
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76) Today, selection techniques that result in reject errors can open the organization to ________.
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B) charges of employee discrimination
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79) A(n) ________ selection device shows a clear link between test performance and job performance.
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D) valid
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80) To use a physical test as a selection device, a company must demonstrate that ________.
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A) physical ability is related to job performance
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83) The most important reason for why managers are increasingly using performance-simulation tests is that they have been found to be ________.
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A) valid predictors of job performance
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84) Few people are ever selected for a job without this.
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B) undergoing an interview
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85) Interviews are valid predictors of success in the workplace if ________.
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C) questions are structured
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87) During an interview, an applicant for a managerial job is confronted with role players who make the claim that they have been "harassed on the job." The applicant is then asked to deal with the complaints. What kind of selection device is being used?
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C) behavioral interview
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88) How effective are behavioral interviews?
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C) eight times as effective as ordinary interviews
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89) A realistic job preview (RJP) includes ________ a job.
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D) both positive and negative aspects of
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90) All of the following are goals of the orientation process EXCEPT ________.
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C) introduce the employee to his coworkers
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91) Organizational orientation informs a new employee about ________.
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B) the history and philosophy of the organization
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93) Most training in U.S. organizations is ________.
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A) on-the-job training
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**95) Which of the following is NOT a positive feature of job rotation as a training method?
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C) introduction to coworkers
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96) Which of the following is the best way to evaluate a training program?
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A) how much trainees say they learned
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97) To set pay standards HRM employs ________.
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D) a performance management system
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98) A disadvantage of a written essay for employee appraisal is that it tends to be biased by ________.
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C) the writing skill of the evaluator
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**99) All of the following are advantages of a graphic rating scale for employee evaluation EXCEPT ________.
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A) provides the most thorough view of the employee
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102) A 360-degree feedback process differs from other appraisal methods in that it includes ________.
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D) feedback from the employee
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103) This appraisal method is used by more major corporations than any other method.
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B) 360-degree appraisal
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104) What do the written essay, critical incidents, graphic rating scales, and BARS evaluation methods have in common?
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A) They compare individuals against standards.
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105) How would the individual ranking method rank a group of 30 employees?
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D) Each employee would be ranked by number from 1 to 30.
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106) Which multiperson employee evaluation method allows for two or more employees to get the same rating?
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A) group-order ranking
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108) Why do managers often offer counseling to underperforming employees rather than just fire them?
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C) to avoid the cost of replacing the employee
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110) This is the most important factor in determining how much pay an employee receives.
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C) the type of job the employee has
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**111) Which of the following is NOT a factor that can influence compensation and benefits?
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A) gender
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112) Nine out of ten organizations in the United States pay their workers on a scale that is based primarily on ________.
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D) performance
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113) Health insurance is an example of which of the following?
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B) employee benefit
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114) Downsizing seems to harm ________.
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B) both victims who are dismissed and survivors who stayed on
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116) According to the EEOC, sexual harassment is ________ that creates a hostile environment, interferes with a person's work or diminishes the person's employment opportunities.
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B) any unwanted or unsolicited speech or physical conduct
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119) The key to most sexual harassment cases against an organization is whether the organization ________.
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A) knew about the behavior and what it did to stop it
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123) A major criticism of workplace spirituality is whether ________.
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B) organizations have the right to impose spiritual values on employees
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124) Which benefit cost do companies see as their biggest worry?
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A) health care
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125) Which health care or safety issue concerns companies the most?
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D) obesity
