Flashcards on Management Exam 1
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Some specific challenges today's managers and organizations face includes all of the following except:
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Some current challenges are: Globalization, intense competition, ethics and sustainability, speed and responsiveness, the digital world, and diversity
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The key element of an organization is its
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people and how they interact with each other
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Non-profit organization managers deal with many diverse shareholders and must market their services to all of the following except
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they market services towards customers, volunteers, and donors
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Contingency factors
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Larger elements that influence structural dimensions Examples would be size, organizational technology, the environment, goals and strategies and an organization's culture
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The degree to which organizational tasks are subdivided into separate jobs is referred to as
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Specialization
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is the degree to which an organization achieves its goals.
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Effectiveness
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refers to the amount of resources used to achieve the organization's goals.
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Effiency
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Interpretations of ____ concluded that positive treatment of employees improved their motivation and productivity.
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The Hawthorne Studies
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When looking for strengths and weaknesses, top management is:
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Evaluating the internal situation in order to define its distinctive competencies
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The primary responsibility of top management is to:
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set goals, develop strategy, interpret the external environmentMake sure the organization is deisgned correcrly
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A(n) ____ is a desired state of affairs that the organization attempts to reach.
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Organizational Goal
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Models for formulating organizational strategies include:
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Unknown
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A plan for interacting with the competitive environment to achieve organizational goals is referred to as:
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Strategy
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. A ____ strategy can reduce rivalry with competitors and fight off the threat of substitute products because customers are loyal to the company's brand.
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Differentiation
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(n) ____ strategy is concerned primarily with stability rather than taking risks or seeking new opportunities for innovation and growth.
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Low-Cost
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When using the goal approach to effectiveness, it is best to use ____ goals.
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Operating
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Which of the following is not a component in the definition of organization structure?
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-in other words... what is the definition of organizational structure? • The following Key components define organizational structure: o Designates formal reporting relationships • Includes the number of levels in the hierarchy and the amount of control of the managers and supervisors (framework horizontal/verticle) o Identifies the groupings together of individuals into departments and of departments into the total organization (framework horizontal/veritlce) o Includes the design of systems to ensure effective communication, coordination, and integration of efforts across departments (interactions)
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Which of the following is true concerning information in an organization?
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• Organizations should be deisgned to provide both verticle and horizontal information flow to accomplish goals o Centralized • Decision making with emphasizes control/ specialized tasks • Problems funneled to top levels of the hierarchal for resolution o Decentralized • Emphasis on adaptations, relaxed heircharhcy. Face to face communication • Authority pushed down to lower levels
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____ are used to coordinate activities between the top and bottom of an organization and are designed primarily for control of the organization.
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Verticle Linkages
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A liaison role exists when:
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a direct contact between managers or employees. Basically it is when a person is location in one department but has responsitibilty for communication and achieving coordination with other departments
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Which of the following terms would best be linked with "full-time integrator?"
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A titled position whose job is to coordinate several differnet departments is a full-time integrator
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The overall design of organization structure indicates all of the following except:
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The three things that overall design or organizational structure indicates o Required work activities o Reporting relationships o Departamental groupings
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Which of the following is NOT a strength of a functional organization structure?
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in other words what are some strengths of a functional organization structure? • Allows economies of scale within functional departments • Enables in-depth knowledge and skill development • Enables organization to accomplish functional goals • Is best with only one or a few products What exactly is functional structure? • Groupings (also called U-form) by common function from the bottom to the top of the organization all same tasks are in the same department
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What is likely to be the result if a domestic company that manufactures four different types of products changes from a functional structure to a divisional structure?
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Change from a U-Form (functional) to a M-form (divisional) structure is that the functional structure can be redsigned into separate products and each group contains the functional groups that were once a separate department for an awesome example just go to page 113 exhibit 3.9
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An organization's domain is:
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the chosen environmental field of action - is the terriroty an organization stakes out for itself with respect to products, services, and markets served
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The ____ includes those sectors that might not have a direct impact on the daily operations of a firm but will indirectly influence it.
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The general environment
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Assessment of environmental uncertainty of an organization is based primarily on analysis of two dimensions which are:
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simple-complex dimension and the stable-unstable dimension
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Which of the following is a proper dimension of the framework for assessing environmental uncertainty?
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Simple-complex
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When Johnson & Johnson had to cope with the unpredictable Tylenol poisoning issue, their experience best exemplified the____ dimension of the environment.
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Stable-unstable
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Organizations in which of the following types of industries would face the greatest amount of environmental uncertainty?
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Complex-unstable - oil companies, large health care systems
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___ is the quality of collaboration among departments.
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Integration
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An organization can change its domain most directly by:
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Getting political Uniting with Others And using legitmate acitivties
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Relatively enduring resource transactions, flows, and linkages that occur among two or more organizations are called:
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interorganizational relationships
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In this new world, managers think about ____ rather than vertical structures.
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Horizontal
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In resource dependence theory:
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organizational try to minimize their dependence on other organizations and tey to influence the environment to make resources available
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Major reasons for interorganizational collaboration include all of the following except:
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Major reasons include: • Sharing risks when entering new markets • Mounting expensive new projects and reducing costs • Enhancing the organizational profile in slected industries or technolgoies • Entering global markets, jpin ventures with orgs in other countries
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The adversarial orientation to interorganizational relationships involved which of the following characteristics?
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• Low Depenedence to High Dependence • Suspicion to Trust • Own profits to both profits • Limited information to shared information
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An organizational niche:
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A domain of unique environmental resources and needs
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Organizations with a wide niche or domain, that is, those that offer a broad range of products and services or that serve a broad market are:
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successful business and have expanded
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With coercive forces, the reason for adaptation is:
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external pressures
