LTF Study guide – Flashcards

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Mission Statement
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Our mission is to provide an entertaining, educational, friendly and inviting functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.
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Brand promise
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The healthy way of life company helps induviduals and organizations achieve total health objectives -Fitness goals -Athletic aspirations by providing -The best places -Best people -Best programs to change lives positively every day.
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Diamond membership
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limited to top 1% total access to all LT locations 12 guest privileges per year invites to exclusive events 20% off all athletic event registration (not lottery based events such as Leadville trail and chequamegon 40) access to CEO challenge events
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Initial investment
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Initial investment in themselves and their health Standard enrollment fee Joining offers/packages - Lifetime will provide the new member with various incentives in the form of joining offer/packages to get started Incentives will vary in the form of joining offer/package available at that time
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LT Bucks
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LT currency intended to engage and connect members to their interest areas. When new member join LT and activate their myLT.com account they receive LT Bucks as a part of the joining package (150). Members also receive LT Bucks for referring new members to join LT (50).
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Monthly Investment (dues)
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month investment is electronically charged to maintain and active membership. 50 junior add on...not at LTSky, indv. memberships only 30 notice of cancellation 14 day money back guarantee
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Diamond (Athletic Clubs)
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Only membership with all access
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Onyx (Athletic Clubs)
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All access to Onyx and below
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Platinum (Fitness Clubs)
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Elite access. Platinum Gold & Bronze memberships
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Flex
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allows members to temporarily put their membership on hold in the future for only $10 per month while still accessing the virtual benefits and receiving $10 monthly LT Bucks.
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Lifetime Standard
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free lockers free towels 24/7 access to most facilities month to month mem 14 day money back guarantee 12 guest priv
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Lifetime Health is the =
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foundation of ever membership. Allows member to live a healthy way of life anywhere, anytime, and stay connected to the people and programs that help them reach their goals. The majority of LT Health features are available vitrually within the LT Health app.
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LT Health App
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Videos- 82 plus videos LT Bucks - view balance and redeem Member advantage - find saving near you and earn LT$ Health Profile-identify exercise and nutrition habits to set goals Account and Card - manage account and get a digital mem card Health Coaching - call or email for unlimited support LT Connect - monistor heart rate zones while you train Healthy Pantry - scan labels to make informed decisions about food
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Guiding principles
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Learn Customize Educate Inspire Introduce Serve
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Sales process
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Professional greeting, discovery + presentation, ask for the sale, completing the sale
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Membership change FULL SAVE
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Professional greeting (establish rapport), discovery (get the real reason), overcome objections (present a solution), establish commitment (do what's best).
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Membership change
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Acknowledge (be genuine), compliment (comment dedication), transition (present a solution), establish commitment (do what's best).
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Experience Life magazine
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provides readers w guidance towards living a healthy way of life. 3 free trial issues and then 1.25. Can cancel on mylt app.
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