Leadership & Management Midterm – Flashcards
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The modern organization is characterized by
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collaboration between leaders and followers.
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A recommended approach to leadership effectiveness is to combine several approaches to meet the demands of a given situation.
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True
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According to an analysis of a group of studies, in terms of having an impact on company performance the leader was about as important as the
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industry in which the company operated.
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According to complexity theory, leaders are complex individuals who often destroy organizations because of their personal conflicts.
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False
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A component of the general learning model applied to leadership skills is to obtain feedback on skill utilization from others.
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True
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Middle manager Sara is engaged in the team builder role when she
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holds a meeting to talk about team accomplishments.
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Being a leader often gives a person a chance to help people directly.
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True
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The leader irrelevance theory suggests that factors outside the leader's control
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have a larger impact on business outcomes than does the leader.
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An implication of attribution theory is that many people believe executive leaders have the power to determine the fate of their organizations.
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True
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Leadership can be practiced
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at any level in the organization
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Unless a manager gets people to move beyond mechanical compliance with directions and orders, leadership has not taken place.
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True
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An aspect of the coach and motivator role of the leader is to
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informally recognize team member achievements.
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Research about emotional intelligence suggests that leadership is much more controlled by heredity than by environment.
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False
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A strong achievement drive is an important contributor to innovative thinking in the workplace.
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True
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Leaders with a socialized power motive use power primarily to achieve organizational goals or vision.
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True
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The achievement motive refers to
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finding joy in accomplishment for its own sake.
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A key part of a leader having humility is to
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put group members in the limelight, rather than oneself.
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An assertive leader finds the right balance between being pushy and being passive.
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True
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Donald Trump is seen as a leader with a
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personalized power motive.
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Self-confidence is an important leadership characteristic
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in almost every leadership setting.
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An effective form of humor by the leader is to poke fun at the problems and limitations of group members.
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False
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A hands on and deeply engaged leader is most likely to be strong on which one of the following traits or characteristics?
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knowledge of the business
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The most effective type of humor for an organizational leader to use is directed at
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himself or herself.
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A survey about employee trust suggested that employees trust
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their immediate manager more than company leaders.
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We know that charismatic leadership has taken place when
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extraordinary levels of devotion, identification, and emulation are aroused in group members.
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Charismatic leaders are much more conservative than average with respect to risk taking.
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False
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Marcie is a charismatic leader. When she encounters Salvatore, a work associate she met once two years ago, Marcie is likely to say,
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"Hello Salvatore, good to see you again."
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A study of team leadership found that transformational leadership helped the group
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feel more potent, leading to better performance.
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Despite the urgency of turning around an organization, the transformational leader is likely to encourage the personal development of staff members.
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True
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A recommended way of enhancing your charisma is to make others feel unimportant so you will appear strong in contrast.
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False
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Max wants to develop a personal brand, so he
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studies his basket of personal strengths.
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Brain research about visions suggests that visionaries in contrast to non-visionaries,
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have different levels of brain activity.
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Which of the following would most likely be a vision for Avon Products?
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Become the ultimate relationship marketer of products and services for women
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Transformational leaders who are also charismatic will typically establish a vision for constituents to follow.
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True
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A transactional leader in contrast to a transformational one is more likely to
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emphasize rewards for good performance.
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A key point about charisma is that it is a(n)
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relationship between the leader and the group members.
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An entrepreneurial leader is least likely to
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thrive on hierarchy and routine.
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A leader who scored high on initiating structure would
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emphasize work scheduling and assigning tasks.
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The purpose of alignment is to get all the group members thinking just like the leader.
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False
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Entrepreneurs typically have a visionary perspective as reflected in seeing opportunities others have missed.
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True
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The major thrust of the servant leader is to
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work on the behalf of group members to help them achieve their goals.
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Corporate leaders can sometimes use values to guide an organization out of trouble.
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True
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When workers are aligned, they tend to
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pull together for a higher purpose.
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A(n) ____ type of leader is most likely to play the role of the Good Samaritan.
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servant
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A leader scoring high on the dimension of consideration would typically be authoritarian and impersonal in relationships with subordinates.
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False
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An important way of inspiring people is to
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satisfy their higher-level needs.
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A direct way of being a supportive leader is to
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give frequent encouragement and praise.
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Former business executive Larry Bossidy believes that execution
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is the most important part of a leader's job.
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Leadership effectiveness is typically measured by either objective data about results or subjective data about the perceptions of a leader.
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True
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According to the cognitive resource theory, under high stress conditions
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leadership experience is an asset.
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Adapting to changing times is the most important for which approach to leadership?
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Contingency approach
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Contingency leadership theorists believe that in terms of shaping the leader's behavior,
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forces in the situation are more important that the leader's personal characteristics.
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In Fiedler's contingency theory, the most important dimension of the situation for determining situational control is
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leader-member relations.
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The general thrust of path-goal theory is to specify what the leader must do to
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achieve high productivity and morale in a given situation.
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A major proposition of the path-goal theory is that the leader should engage in behaviors that run counter to the subordinates' environment and abilities
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False
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According to cognitive resource theory, the intelligence and competence of the leader will correlate highly with group performance when the leader is stressed.
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False
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Which one of the following is the least recommended approach to leadership during a crisis?
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Be a transactional leader.
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The intelligence of directive-style leaders is more closely related to group performance than is the intelligence of nondirective leaders.
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True
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According to the situational model II, effective leaders manage their relationship with a subordinate
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on a given task.
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According to the contingency theory of leadership, certain situational forces are beyond the leader's complete control.
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True
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A suggestion to the leader based on path-goal theory is for the leader to
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reduce frustrating barriers to reaching goals.
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According to the path-goal theory, the participative style is recommended when group members are performing repetitive tasks.
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False
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A key part of a company's designation as a "best company to work for" is an evaluation of the company's organizational culture
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True
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An important goal of a rational leader is to merge the interests of all parties so that everyone benefits and the organization becomes prosperous.
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True
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Ethics deals mostly with complying with rules and regulations.
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False
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A recommended approach to promoting ethical behavior throughout the organization is to
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reward people who have performed well and behaved ethically.
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An example of a whistleblower (in relation to ethics) would be a(n)
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bookkeeper who told a journalist about fraudulent accounting in the company
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A principle of ethical and moral leadership is to
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pay attention to all stakeholders.
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An explanation offered for ethical behavior in terms of interpersonal skills is that when you are close with people, you are more likely to
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behave ethically with them.
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The deontological theory of ethics focuses on the consequences of a decision, such as "Who gets hurt?"
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False
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CEO Lois wants to create an ethical and socially responsible company, so it is recommended that she place personal interests over company interests.
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False
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The virtuous cycle in relation to social responsibility suggests that
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corporate social performance and corporate financial performance feed and reinforce each other.
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A Job Seeker's Ethical Audit is used to verify the type of ethical reputation the job seeker has developed
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False
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If you are at the conventional level of moral development, you probably will not cheat on this test or any other aspect of your leadership course.
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True
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When the relationship between two people is strong, they are more likely to behave ethically toward each other.
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True
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Team leader Wanda is managing the critical problem of selling company assets to raise cash and has therefore gained power in the eyes of management. Wanda is implementing which explanation of a source of power?
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Strategic contingency theory
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When the boss practices favoritism or cronyism, organizational politics tends to decrease because group members will tend to think that good performance is the best path to being rewarded.
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False
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A rationale for empowerment is that the most successful organizations
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effectively use the talents of all players on the team.
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The best example of personal power would be power stemming from the
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relevant expertise a person brings to the job.
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According to consultant Tom Peters, the thank-you note is a powerful political tactic.
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True
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Two components of empowerment revealed by research are
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competence and self-determination.
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Gus has been empowered by his manager to develop a new work flow design for the office. After completing the task successfully, Gus believes that he has the ability to perform an important new skill. The characteristic of empowerment just described is most likely
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self-efficacy.
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The group leader in a laboratory has more legitimate power than the director of research and development.
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False
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Which two types of power that stem from a leader's authority to respond to the consequences of people's actions?
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Reward power and coercive power
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The two types of personal power are
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expert and referent
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A frequently committed political blunder is to send an embarrassing e-mail message without thinking that it might be read by an unintended person.
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True
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According to the Law of Reciprocity (in relation to organizational politics), get even quickly with people who have wronged you in any way.
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False
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Stepping forward to accept reasonable change is considered an ethical political tactic.
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True
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Power gives the person the capacity to influence others, and that power must be exercised for the leader to be influential.
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True
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The emphasis in the influence tactic of "developing a reputation as a subject matter expert" is to teach coworkers important skills.
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False
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A study showed that managers are more likely to use heavy-handed (tough) influence tactics when the subordinate
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is not getting work done that is part of his or her role.
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Which one of the following influence tactics requires that the leader/manager serve as a model the desired behavior?
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Leading by example
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An important part of making an inspirational appeal is to
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display emotion as needed.
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An important observation noted about the influence tactic of ingratiation is that
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some leaders become ingratiating to suit a particular occasion.
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Emotional appeals tend to lose their effectiveness when they take into account the values, motives, and goals of group members.
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False
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An individual who has strong personal magnetism
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influences others through force of personality.
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A recommended way of sequencing influence tactics is to begin with low-cost, low-risk tactics.
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True
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A recommended way of sequencing influence tactics is to begin with an abrasive tactic and then move toward a more positive tactic.
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False
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A major moderating variable in the use of rational persuasion is the
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credibility of the influence agent.
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Joking and kidding can be used effectively as an influence tactic because it softens criticism.
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True